[Haved Nine Spa Discount for Staying Guests]
Adults (13 years old and older): 30% discount
Children (8 years old to under 13): 30% discount
Young children (36 months to under 8 years old): 50% discount (proof of age, such as a family register/resident registration document, is required)
Infants (under 36 months): Free admission (proof of age, such as a family register/resident registration document, is required)
[Additional Information]
If you plan to stay and payment is made after 20:00 Korea Standard Time, you must contact the property directly by phone using the “Property Contact Number.”
[General Information]
ᄆ A valid phone number and email address must be provided when making a reservation for property information and check-in (in-person or contactless) purposes.
ᄆ If you did not provide contact information or entered it incorrectly, please send the correct contact information and your reservation confirmation (or reservation details) to the property as soon as possible.
ᄆ The property is not responsible for any issues caused by missing or incorrect contact information.
ᄆ If you plan to check in after 20:00 on the day of arrival, please coordinate the check-in time and procedure with the property in advance.
ᄆ Additional services, facility fees, and payment methods may vary by property. Please check directly with the property before check-in.
ᄆ Additional services or facilities may be restricted depending on the property’s circumstances or weather conditions. No refund or partial compensation of accommodation fees will be provided in such cases.
ᄆ All children and infants are considered adults regardless of age. If the maximum room occupancy is exceeded, an additional fee may be charged or check-in may be refused.
ᄆ Special requests may vary depending on the property and circumstances.
ᄆ Smoking is prohibited inside the property, and additional charges may apply for smoking.
[Inquiry Information]
Messages sent through the “Contact Property” feature on the Agoda website/app are not properly received, so we are unable to check or process such inquiries.
If you have any questions or concerns, please contact Agoda Customer Service.
We appreciate your cooperation for smooth assistance.
[Check-in Information]
Check-in: After 15:00 / Check-out: Before 11:00
Check-in is available until 22:00. If you need to check in after 22:00, you must contact the front desk in advance. Without prior notice, check-in may be restricted.
Check-out must be completed within the designated check-out time. An additional fee will be charged for late check-out.
Early check-in may be available after contacting the front desk before check-in, subject to room availability, and an additional fee applies.
Early Check-in: KRW 10,000 per hour (paid on-site)
Late Check-out: KRW 20,000 per 30 minutes (paid on-site)
[Important Information]
Reservations are confirmed based on the operating hours of the reservation office. (09:00~16:00, closed on Saturdays, Sundays, and public holidays)
If a reservation cannot be confirmed, you will be notified separately by text message, and the full amount paid will be refunded.
If your contact information is missing or incorrect, we may be unable to provide confirmation or cancellation notices, and the property will not be responsible for any resulting disadvantages.
Payment is required as part of the reservation process. We appreciate your understanding.
For same-day reservations, check-in is only available after the reservation has been confirmed. Please check the reservation status before making a purchase.
Toothbrushes, toothpaste, and personal hygiene products are not provided. (Room amenities may vary depending on the property’s circumstances.)
Before check-out, please clean the kitchen and separate the garbage for the next guest. Please leave the garbage inside the entrance door.
Guests exceeding the maximum occupancy are not permitted to check in.
Minors are not permitted to stay without a guardian.
Property images may differ from the actual property.
For rooms assigned at check-in or products without a specified bed type, a specific room or bed type is not guaranteed.
[Introduction]
★Due to the nature of real-time reservations, your reservation may be canceled if the available inventory does not match. In this case, the reservation amount will be fully refunded.★
☆Villa = Forest Resort, Tower = Restree Resort☆
[Breakfast Information]
Location: Mondo Kitchen (Restree Resort B1, 043-649-6235)
Daily: 07:30~11:00
※ Operating hours may change depending on the property’s circumstances.
Adults (middle school students and older): KRW 55,000
Children (elementary school students): KRW 28,000
Infants/young children (7 years old and under, preschoolers): Free
[Package Information]
Included benefits vary depending on the package you booked, and the information below applies commonly to all packages.
※ To use package benefits, please present your room number at the ticket booth. Admission and use are available once during the check-in or check-out period.
※ Partial refunds are not available for individual components of the package during your stay. If an included facility is closed or its operating conditions change due to circumstances at the property, no alternative service or refund will be provided.
[Jecheon – Haved Nine]
Operating Hours: Spa 09:00~18:00 / Sauna 07:00~20:00
[Reservation Information]
Only one room per night may be reserved.
Transfer or resale of a reservation may result in restrictions on use.
The information below may be changed depending on the property’s circumstances.
Guests under the influence of alcohol are strictly prohibited from entering.
Please warm up before using the facilities and take a break of at least 10 minutes after 50 minutes of use.
Please do not enter the pool within 30 minutes after eating.
Smoking is prohibited throughout the entire Forest Club area.
Please store valuables at the information desk.
The company is not responsible for loss or theft of valuables that have not been stored with the facility.
The company is not responsible for discoloration or damage to swimsuits occurring during facility use.
[Additional Guest/Bedding Fees]
Additional guest fee: KRW 15,000 per person (regardless of number of nights)
Additional bedding fee: KRW 20,000 per set per night
※ Additional guest and bedding fees must be paid on-site.
※ Children under 7 years old are free / If an undisclosed additional guest is found, KRW 15,000 will be charged per person.
※ Additional guest and bedding fees apply when the number of guests exceeds the standard occupancy.
※ Check-in is not permitted if the maximum occupancy is exceeded.
[BBQ Set]
ᄆ Included items: Charcoal and grill set
ᄆ Fee: KRW 30,000 for up to 4 people (paid at the property)
ᄆ Operating hours: 15:00 ~ 21:00
The BBQ area is available for use at all times during operating hours.
For detailed information regarding BBQ use, please contact the property manager.
ᄆ For proper operation of the property and a comfortable stay, guests are advised to review the terms and conditions upon reservation confirmation.
ᄆ For any other inquiries, please contact the property directly for accurate and prompt assistance.
ᄆ Contacting the property through the “Contact Property” feature on the Agoda website/app is not available. Please contact the property or Agoda Customer Service.
[Haved Nine Spa Information]
Swimsuits, swim caps (baseball-style caps are allowed), and aqua shoes are required.
*Aqua shoes: Shoes that cover both the front and back and fully enclose the feet.
Fins, boats, and large tubes are not permitted.
Food and beverages are not permitted. (Only water, PET bottled drinks, baby food, and special meals for individuals with specific dietary conditions or medical needs are permitted.)
All other personal food items must be left at the storage area upon entry.
Pets are not permitted.
Admission fees must be paid in advance. Food, beverage, and rental charges must be settled upon departure.
Re-entry is not permitted after entering the facility.
Children aged 4 years (48 months) or older and children 100 cm or taller are not permitted to use mixed-gender bathing areas. (In accordance with the Enforcement Regulations of the Public Health Control Act issued by the Ministry of Health and Welfare.)
For children’s safety, a guardian must accompany them at all times.
The company is not responsible for accidents caused by negligence.
Life jackets may not be safe for children aged 6 and under. Please use children’s tubes instead.
Children aged 3 and under must wear waterproof diapers. (Available for purchase at the rental shop.)
Admission may be restricted if the maximum capacity is exceeded.
For safety reasons, use of certain facilities may be restricted depending on age, height, medical history, etc.
See more
