Urbannord

Guests under the age of 19 can only stay when accompanied by a guardian.
Minor guest and legal guardian policy:Only parents (father or mother) are recognized as legal guardians. Other relatives, siblings, or acquaintances are not accepted.Guests born in 2007 or later (per passport) are eligible to stay. For guests outside this range, please contact us in advance.Family relationship verification and documents:When minors stay with a legal guardian (parent), official documents proving the family relationship must be submitted.This follows the Korean Youth Protection Act to verify identity and family relationship.Acceptable examples:Korea: Resident Registration Certificate, Family Relationship CertificateChina: Household RegisterOther countries: Official documents issued by the relevant country proving family relationshipIf documents cannot be provided or verified, accommodation and check-in will be denied. In such cases, we are not responsible, and reservation or payment refunds will not be provided.To ensure smooth check-in, guests staying with minors must prepare official documents proving family relationship in advance. We are not responsible for denied check-in due to missing documents or inability to verify family relationship.
[Minor Guest Policy]
-As an exception, minor children may stay free of charge, limited to those aged 5 years or younger according to their passport, and a family relationship certificate must be provided.
-No extra bedding or additional beds will be provided.
-According to passport regulations, guests born after 2007 are considered minors. For any questions regarding minor guests, please contact the hotel in advance.