Hotel>Ohio>Franklin>Best Western Hilliard Inn & Suites

Bedroom 1, Best Western Hilliard Inn & Suites, Franklin

Exterior & Views 2, Best Western Hilliard Inn & Suites, Franklin

Public Area 3, Best Western Hilliard Inn & Suites, Franklin

Bathroom 4, Best Western Hilliard Inn & Suites, Franklin

Food & Drinks 5, Best Western Hilliard Inn & Suites, Franklin

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General Info

Reviews

Location

Accommodation Rules

About

Hotel

Best Western Hilliard Inn & Suites

Franklin, Ohio

The Fun Awaits

Tourist attractions nearbyOnly 4.9 km to Ten Pin Alley

Suitable for your business tripStay productive with business facilities.

Reviews

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4.5/5

GoodFrom 100 reviews

5.0/517 Jul 2026

Jeri • Couple Trip

Nice area, safe surroundings and easy location. Breakfast was top notch!! Waffles, bacon, eggs, sausage gravy and biscuits. Cereals, oatmeal, toast and bagels. Apples, bananas, and muffins. 3 types of juice, milk, Silk, and really good coffee! Room was very clean and freshly painted. Comfy bed. Microwave and coffee pot, larger size mini fridge. Pool looked great but we didn't have time to enjoy it. No complaints. Would definitely stay again.

5.0/512 Jul 2026

Mary Jane • Family Trip

Room was very clean. Bed was comfortable and the hotel was quiet. Would definitely stay there again.

5.0/56 Jul 2026

Amy

Nice decor. Friendly staff. Elevator was temporarily broken but no issues with that.

5.0/51 Jul 2026

Kimberly • Couple Trip

It’s a very nice property for the money. Clean, comfortable, quiet and a nice hot breakfast. Only issue for me was that their workout room doesn’t have a treadmill.

5.0/530 Jun 2026

Carol • Family Trip

The rooms were clean. The water pressure in the shower wasn't very good.

5.0/525 Jun 2026

Sarah • Family Trip

Overall a good stay! Our room was clean and comfortable. Breakfast was nice. Ample parking. The indoor pool is very cold though! The staff for breakfast were very helpful!

5.0/525 Jun 2026

Eka

we had a great stay! nice place in beautiful location.

5.0/525 Jun 2026

Eka • Couple Trip

Very convenient and great facilities. The location was great, easy to get around the city with ample options for dining and shopping. The staff was very helpful too, helping me print out some documents. I'll stay here again next time I'm in Columbus.

5.0/515 Jun 2026

Sophia • Family Trip

It has a very small pool and area surrounding pool, also there is no hot tub. If you those things are important to you, pick a different place. That's the only negative.

5.0/514 Jun 2026

Justin • Couple Trip

Clean room. , limited parking

5.0/510 Jun 2026

Joel

Was good nice to stay

5.0/59 Jun 2026

James • Trip with Friends

Good people Good property

5.0/59 Jun 2026

Kevin • Couple Trip

Everything was fine. Parking room was clean.

5.0/57 Jun 2026

Krystal

Had a great stay this past weekend. Came in from out of town and was pleasantly surprised. Room was clean, pool was clean and workout room was great. Will definitely stay there again.

5.0/54 Jun 2026

Tak Wai Bernard

Breakfast is great. Free coffee at lobby is always great for my wife and me as both are heavy coffee consumers. Except one thing about the check-in time, we got an issue with the front desk due to their elevator was out for days and we tried to check in a little bit to try to get a first or second floor. But then the staff told us to get back around 3-4pm so that they will do best to reserve one room for us as we have to stay their for 4 days. But the second shift staff didn't know as there is no remark / record. Anyhow we like all the services and amenities of this hotel. And should be back later with our house issues being resolved.

5.0/53 Jun 2026

Ronald • Solo Trip

I had a couple of problems pop up & the helped me solve them

5.0/53 Jun 2026

Angela • Family Trip

It was a great breakfast

5.0/51 Jun 2026

David • Solo Trip

Clean and well maintained. Other than being provided a 3 rd floor room and instructed where the elevator is, only to find the elevator not in service, it was a very good value!

5.0/510 May 2026

Daniel • Family Trip

Excellent

5.0/58 May 2026

Lissette • Family Trip

I love staying here it's so clean.pool water a little to cold.

Popular Facilities

Swimming Pool

WiFi

Fitness Center

24-hour Front Desk

Elevator

Accessible Facilities

Meeting Facilities

Free Parking

Sports & Recreation

Fitness Facilities

Indoor Pool

Public Facilities

Public WiFi

Elevator/Lift

Parking (Free)

Hotel Services

Laundry Service/Dry Cleaning

Hotel Safe

Express Check-out

Multilingual Staff

Newspaper Stand

24-hour Front Desk

Business Facilities

Meeting Rooms

Business Center

Ballroom

Accesibility

Accessibility Equipment

Wheelchair Accessible

Connectivity

Free WiFi

Wired internet (Free)

Location

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3831 Park Mill Run Drive, Hilliard, Ohio, US

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-anytime

Check-out11:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Contactless check-out is available.

For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

About Best Western Hilliard Inn & Suites

Best Western Hilliard Inn & Suites Location
With a stay at Best Western Hilliard Inn & Suites in Hilliard, you'll be within a 10-minute drive of Ohio State University and Hollywood Casino. This hotel is 11.5 mi (18.6 km) from Nationwide Arena and 11.8 mi (19 km) from Greater Columbus Convention Center.

Best Western Hilliard Inn & Suites Facility and Service
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.

Best Western Hilliard Inn & Suites Rooms
Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, and LED televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Restaurant and Cafe
A complimentary full breakfast is served daily from 6:30 AM to 9:00 AM.

Room Type and Price

Mon, 26 Oct 2026 - Tue, 27 Oct 2026 (1 night)

1 Room, 1 Adult, 0 Children