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Bedroom 1, City Express by Marriott Knoxville, Knox
Exterior & Views 2, City Express by Marriott Knoxville, Knox
Public Area 3, City Express by Marriott Knoxville, Knox
Bathroom 4, City Express by Marriott Knoxville, Knox
Food & Drinks 5, City Express by Marriott Knoxville, Knox
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Hotel

City Express by Marriott Knoxville

Knox, Tennessee

The Fun Awaits

Near shopping centers
Near shopping centersOnly 4.9 km to West Town Mall

Reviews

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3.4/5
OkayFrom 200 reviews
5.0/522 Jun 2026
Karen • Family Trip
We were in one of the newly renovated rooms and it was very nice . The night staff who checked us in was super friendly.
5.0/522 Jun 2026
Karen • Family Trip
We were in one of the newly renovated rooms and it was very nice . The night staff who checked us in was super friendly.
5.0/58 Jun 2026
Dana • Family Trip
The staff here was beyond friendly made it feel a little like visiting family. Recently renovated so it’s modern and incredibly comfortable.
5.0/58 Jun 2026
Dana • Family Trip
The staff here was beyond friendly made it feel a little like visiting family. Recently renovated so it’s modern and incredibly comfortable.
5.0/51 Jun 2026
Douglas • Solo Trip
Awesome hotel nice and clean staff nice guy
5.0/51 Jun 2026
Douglas • Solo Trip
Awesome hotel nice and clean staff nice guy
5.0/512 May 2026
Luis • Others
Great location. Good value.
5.0/512 May 2026
Luis • Others
Great location. Good value.
5.0/511 May 2026
Z
When I placed my laptop on the night stand near the window and used the ottoman for my mouse, I noticed a used plastic drink glass laying on the floor next to the bed support. We did not disturb it and just ignored it. I forgot to tell the front desk that it was there. May be the next room cleaners will find it. We did not use the bed that it was next to so we were not bothered by its presence only being there for one night. Otherwise the room was very clean. I just did not want the ones cleaning the room to think that we left it there.
5.0/511 May 2026
Z
When I placed my laptop on the night stand near the window and used the ottoman for my mouse, I noticed a used plastic drink glass laying on the floor next to the bed support. We did not disturb it and just ignored it. I forgot to tell the front desk that it was there. May be the next room cleaners will find it. We did not use the bed that it was next to so we were not bothered by its presence only being there for one night. Otherwise the room was very clean. I just did not want the ones cleaning the room to think that we left it there.
5.0/524 Apr 2026
Orland José • Couple Trip
Excelente hotel su personal es muy amable
5.0/524 Apr 2026
Orland José • Couple Trip
Excelente hotel su personal es muy amable
5.0/56 Apr 2026
Kristyn
Great value. Overall a nice place to stay. It was clean and close to things we wanted to visit. We came in town for a UT basketball game.
5.0/56 Apr 2026
Kristyn
Great value. Overall a nice place to stay. It was clean and close to things we wanted to visit. We came in town for a UT basketball game.
5.0/519 Mar 2026
Alivia
Staff was friendly, room was clean
5.0/519 Mar 2026
Alivia
Staff was friendly, room was clean
5.0/513 Mar 2026
Sergio
Clean room
5.0/513 Mar 2026
Sergio
Clean room
5.0/57 Mar 2026
HOWARD • Couple Trip
Air conditioner worked pretty shower was hot bathroom was clean bed was extremely comfortable I got the superior king room smoking and it was great and at a good price
5.0/57 Mar 2026
HOWARD • Couple Trip
Air conditioner worked pretty shower was hot bathroom was clean bed was extremely comfortable I got the superior king room smoking and it was great and at a good price

Location

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1315 Kirby Rd, Knoxville, Tennessee, US
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

Check-in Age: 21 years or older (18 years or older with a valid Military ID) 
Please note that the swimming pool is temporarily closed for the summer season. We apologize for any inconvenience and thank you for your understanding.
One, well-behaved domestic pet (cat or dog) stays free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds/36kg. Please keep your animal on a leash when outside your room. In consideration of all guests, pets must never be left unattended in the guest room. When you walk your pet on the property, please be considerate and clean up after your pet. Service and emotional support animals are always welcome.
Please be informed that our swimming pool is currently closed due to ongoing renovations. The pool will remain unavailable throughout this summer and is expected to reopen in June 2027. We apologize for the inconvenience and thank you for your understanding.
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Check-in Procedure
Check-in2:00 PM-2:00 AM
Check-out11:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
  • Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property allows guests 18 or over to check in with valid military ID.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

About City Express by Marriott Knoxville

City Express by Marriott Knoxville Location
With a stay at City Express by Marriott Knoxville in Knoxville (Papermill), you'll be within a 10-minute drive of University of Tennessee and Knoxville Convention Center. This hotel is 6 mi (9.7 km) from Neyland Stadium and 6.2 mi (10 km) from Thompson–Boling Arena.

City Express by Marriott Knoxville Facility and Service
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.

City Express by Marriott Knoxville Rooms
Make yourself at home in one of the 125 air-conditioned rooms featuring refrigerators and microwaves. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Restaurant and Cafe
A complimentary continental breakfast is served daily.

Important Information
The property will be renovating from May 4 2026 to September 30 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Room Type and Price

Wed, 14 Oct 2026 - Thu, 15 Oct 2026 (1 night)
1 Room, 1 Adult, 0 Children