Hotel>Louisiana>Calcasieu>Custom Touch Village-Sulphur

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Others 5, Custom Touch Village-Sulphur, Calcasieu

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General Info

Reviews

Location

Accommodation Rules

About

Hotel

Custom Touch Village-Sulphur

Calcasieu, Louisiana

Reviews

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3.2/5

OkayFrom 20 reviews

5.0/58 Jun 2021

Verified traveler • Family Trip

I liked the fact that they gave us another room because they didn’t have the one we had reserved at the end of the day it was was great the staff was really polite and friendly.

5.0/53 Apr 2021

Dean • Family Trip

Loved this place ! Super clean & extra friendly staff Definitely would stay here again!

5.0/529 Mar 2021

Verified traveler • Family Trip

It was nice but couldn’t find parking to where the room was at

5.0/528 Mar 2021

Rhonda • Family Trip

Our AC wasn’t working and I made a call to overnight management. She upgraded our facility and had security meet us there to let us in while she was on her way there. This was at 1am so she also gave us a later checkout time. Very accommodating!

5.0/524 Jan 2021

Billy • Couple Trip

This place is a great place to stay for workers at the pants. They are setup as trailers or tiny homes with a place to do laundry.

4.0/59 Jul 2021

Verified traveler

I liked that it was quiet and not to far away from holly beach. It was decently priced, the only thing was the parking is small.

4.0/57 Jul 2021

Verified traveler • Family Trip

It was a pleasant stay.

4.0/515 Jun 2021

Mohamed • Family Trip

Business starting but a pleasant stay...

3.0/512 Sep 2021

Michael • Couple Trip

Friendly staff and very helpful. Room was clean but they only come to clean once a week to clean again and there is no trash cans or cleaning tools so garbage piles up and room gets dirty on top of being well over priced for the services you get.

3.0/515 Jun 2021

Verified traveler • Family Trip

Rudeness of staff at check in. They claimed they didnt have our reservation and when i showed them confirnation I felt like they were forced to find accommodations for us. I reserved 2 rooms. One was fine but in the other one the TV and toilet didn't work.

3.0/515 May 2021

Verified traveler • Solo Trip

Good place , a little overpriced, no privacy due to the window blinds , no late check-in, great staff,

3.0/515 May 2021

Cheri • Couple Trip

The price was right. It was the middle of the road stay,the location was more suited to people working out of town for a week or two. The walls were way to thin, no bathroom amenities. On a good note the beds were very comfortable the towels were way above average, and the room was super clean. The desk clerk was fantastic.

3.0/513 Apr 2021

Verified traveler • Family Trip

Is not for a family stay, more for anyone working in the area, was to small felt crammed up, had maintenance problems the day of check-in unloaded car got settled in then had to changed rooms after a long drive to get there, was hard to get comfortable, i could go on an on about my stay, bad experience and will never stay there again.

3.0/520 Mar 2021

Verified traveler • Trip with Friends

The property was nice the room was nice but the toilet had a leak and we didn't find it until we got back to the room around 10pm. We called the office and someone came to fix it and they didn't have the part so they had to turn it off and we had to move to another room. But other than that it was ok.

2.0/53 Aug 2021

John • Solo Trip

Room was small and very Spartan

2.0/516 Jun 2021

Jennifer • Couple Trip

Mold. No battery in smoke detector. Overcrowded parking. Lack of security in doors.

2.0/520 Feb 2021

Verified traveler • Solo Trip

No fridge, no microwave, internet signal too weak to connect, ants in room, never came to clean room or bring new towels. Asked for both fridge and microwave and never received either one; had to use cell phone hot spot for internet, had to ask for new towels and never received any. The people to the room next to me we're up at all hours screaming at each other. Definitely will not stay there again or recommend.

1.0/55 Jul 2021

Verified traveler

I BOOKED

1.0/516 Jun 2021

Jennifer • Couple Trip

Staff was nice at the office is the only good thing about this place. Health and safety hazards galore. Walked into room and noticed the smoke detector battery slot open without a battery. Mold on the bathroom ceiling and baseboards probably due to the exhaust fan not working. The air filter on the air conditioner was filthy. Also hard to tell if the door is locked or not because there is no deadbolt and no other security measure inside like a latch or something on the door. Sheets seemed to be half washed with a few curly black hairs similar to pubic hairs on them. The parking is ridiculous due to their not being ample room go park vehicles so it is over crowded. The refund policy is NO refunds whatsoever and I can see why with such poor conditions.

1.0/515 May 2021

Verified traveler • Family Trip

Don't go out of your way.

Popular Facilities

Parking

24-hour Front Desk

Children Facility

Free Parking

Public Facilities

Parking (Free)

Hotel Services

Laundry Service/Dry Cleaning

Other Facilities

Smoking Area

Info

No Elevators

Location

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1207 Ravia Rd, Sulphur, Louisiana, US

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-7:00 PM

Check-out11:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Only registered guests are allowed in the guestrooms.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Cashless payment methods are available for all transactions.
Contactless check-out is available.

About Custom Touch Village-Sulphur

Custom Touch Village-Sulphur Location
Located in Sulphur, Custom Touch Village-Sulphur is within a 15-minute drive of West Cal Arena and Events Center and Horseshoe Lake Charles Casino. This motel is 9.5 mi (15.3 km) from Prien Lake Park and 9.7 mi (15.6 km) from Golden Nugget.

Custom Touch Village-Sulphur Facility and Service
This motel offers designated smoking areas.

Custom Touch Village-Sulphur Rooms
Make yourself at home in one of the 233 individually furnished guestrooms, featuring microwaves and flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms with showers are provided. Conveniences include coffee/tea makers, and housekeeping is provided weekly.

Room Type and Price

Wed, 02 Sep 2026 - Thu, 03 Sep 2026 (1 night)

1 Room, 1 Adult, 0 Children