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Sport & Beauty 1, Hakone Kowakien TEN-YU, Hakone
Exterior & Views 2, Hakone Kowakien TEN-YU, Hakone
Bedroom 3, Hakone Kowakien TEN-YU, Hakone
Public Area 4, Hakone Kowakien TEN-YU, Hakone
Bathroom 5, Hakone Kowakien TEN-YU, Hakone
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Ryokan
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Hakone Kowakien TEN-YU

Hakone, Kanagawa

The Fun Awaits

Guests Like the Location
Guests Like the LocationThe location was rated 4.767 by the guests who stayed here.

Reviews

See all
4.8/5
FantasticFrom 103 reviews
5.0/55 Jul 2026
AI • Family Trip
玄関到着時のお迎えから、スタッフのホスピタリティあふれる接客に感動でした。 外人スタッフも笑顔を絶やさず一生懸命で、楽しそうに働いていたのが印象的でした。 妹の誕生日である旨伝えていたところ、お部屋にタオルアートとバースデーカード、夕食時にはバースデーケーキを用意してくださいました。 ビッフェ会場のフリーフローでは、質の良いアルコール類がたくさん用意されており満足度が高かったです。 特に生ビールと日本酒の種類は素晴らしい! サッポロ SORACHI 1984・大吟醸もありました。 ただスパークリングワインがイマイチだったのは残念ポイント💦 あとはお料理も含めて素晴らしかったです。 最後に一番すごかったのは、なんといっても温泉! 6階のインフィニティ温泉は圧巻 残念ながら雨で視界は悪かったのですが、山から登る煙と緑が綺麗で感動的! 湯量も湯船から常に流れ出るほど豊富で気持ちいいものでした。 宿からのサプライズのおかげで楽しい家族旅行となりました。 ありがとうごさいました。
5.0/55 Jul 2026
Lisa • Family Trip
Absolutely marvelous experience! A luxurious relaxing retreat. Welcoming and inviting staff and fabulous food.
5.0/55 Jul 2026
Sven • Couple Trip
Die 2 Onsen sind ein Traum, das Highlight unserer Reise. Das Essen am Buffet war überdurchschnittlich gut!
5.0/55 Jul 2026
Noel • Couple Trip
amazing stay. my wife and I stayed here for 2 nights. the food, service, and room were all amazing. we took a room with the private outdoor bath and enjoyed breakfast and dinner buffets. highly recommend this property.
5.0/54 Jul 2026
Ching Man Evelyn • Family Trip
The food and complimentary drinks are amazing.
5.0/54 Jul 2026
shoya
全てにおいて完璧で良かったです!
5.0/53 Jul 2026
Rachel • Family Trip
We all loved our stay. The food (even an ice cream vending machine), special dinners, public Onsen, happy hour and in room Onsen were fabulous. We even experienced our first earthquake!!! A memorable experience.
5.0/52 Jul 2026
Paulo • Family Trip
Everything is excellent there!
5.0/530 Jun 2026
Travis
Excellent hotel
5.0/530 Jun 2026
jc
Excellent hotel. Beautiful dinner and breakfast. Was sad I couldn’t eat more. The spa facility was incredible with beautiful views. I would love to return.
5.0/529 Jun 2026
Jason • Family Trip
This hotel experience was a dream! My only regret is that we didn’t stay longer. Definitely will return to Hakone and spend more than a day. The staff was very friendly and helpful. The hotel is breathtaking. We had a private tub on our balcony that was fed by a hot spring. Truly and amazing experience!
5.0/529 Jun 2026
Owen • Solo Trip
I had a nice large room, the staff were helpful, I enjoyed the buffet and onsen. I appreciated one employee before breakfast who asked where I was from.
5.0/525 Jun 2026
Guanghui • Family Trip
Very good experience, highly recommended
5.0/525 Jun 2026
Kirun • Couple Trip
*
5.0/524 Jun 2026
Annie Karine • Couple Trip
Really great place with a lot to offer. Really kind personell working there that will help you with everyting:)
5.0/522 Jun 2026
Andreas • Couple Trip
Sehr Gutes Hotel, die Onsen Erfahrung war hervorragend! Das Buffet war ein Traum und das Personal sehr freundlich.
5.0/521 Jun 2026
Ryan • Trip with Friends
Came here for the second time, this time with a friend. Definitely enjoyed the public baths as well as Yunessun/Mori no Yu next door. Recommend at least two nights to fully enjoy the scenery and the amenities at the hotel. Staff were once again extremely nice whenever we had questions. Definitely would come again if I'm revisiting the area!
5.0/521 Jun 2026
Naomi
Great stay
5.0/521 Jun 2026
Veronica • Family Trip
Great hotel!! I shushed I could have stayed longer we loved thiis hotel I Will definitely come back!!
5.0/520 Jun 2026
Jennifer • Family Trip
We had a wonderful time - a great reset from the bustling cities in Japan.

Location

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1297 Ninotaira, Hakone, Kanagawa, JP
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

Check-in for same-day bookings is allowed until 7:00 PM.
Check-in is not possible after 07:00 PM.
Dinner serving time starts at 6:00 PM.
Female guests with Free Gift booking will be provided with a complimentary Yukata (traditional Japanese dress).
For guests with children aged 0-2 years old are required to inform the property prior to check-in. Additional charges will be applied.
Guests must inform the property of each guest’s gender so that proper room amenities can be set up.
Guests who reserved a room with dinner must check in before 06:00 PM or dinner cannot be served and no refund provided.
Pets are strictly not allowed at the property.
The restaurant serves plated breakfast only. The guest may choose from Western or Japanese style upon check-in.
The restaurants around the area are limited and may close early in the evening. Dining options may be difficult to find after 07:00 PM.
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Check-in Procedure
Check-in3:00 PM-10:00 PM
Check-out11:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the public bathing facility
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger. Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner. Guests with dietary restrictions or food allergies should contact this property in advance.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Hot springs access available from 5:00 AM to midnight.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

About Hakone Kowakien TEN-YU

Hakone Kowakien TEN-YU Location
With a stay at Hakone Kowakien TEN-YU in Hakone (Ninohira), you'll be steps from Hakone Kowakien Yunessun and 3 minutes by foot from Okada Museum of Art. This luxury ryokan is 0.9 mi (1.4 km) from Hakone Open Air Museum and 1.9 mi (3 km) from Miyagino Hayakawa Breakwater Cherry Blossoms.

Hakone Kowakien TEN-YU Facility and Service
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs and a sauna. Additional features at this ryokan include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Hakone Kowakien TEN-YU Rooms
Treat yourself to a stay in one of the 150 guestrooms, featuring private hot tubs and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as safes and refrigerators.

Restaurant and Cafe
Enjoy a satisfying meal at Geihinkan(Steak) serving guests of Hakone Kowakien TEN-YU. Wrap up your day with a drink at the bar/lounge.

Room Type and Price

Tue, 06 Oct 2026 - Wed, 07 Oct 2026 (1 night)
1 Room, 1 Adult, 0 Children