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General Info

Reviews

Location

Accommodation Rules

About

Apartment

Suites Calle 8

Cozumel, Quintana Roo

Reviews

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2.0/5

BadFrom 5 reviews

4.0/512 Feb 2019

Mic • Solo Trip

Great value for the location. Rooms are simple but clean and had everything I needed. Was very close to the dive shop I hired. Some minor issues: the room smelled initially. Smelled like the shower drain lost its water barrier and could smell the order emitting from it. Lasted for about day and a half but I was gone most of the time and kept the bathroom door closed. Also, you can hear the music from the bar/restaurant across the street. On the weekends, they play their music until about 4 or 5 un the morning. But, this is in the hesrt of the party area and I knew this going in.

2.0/524 Jun 2019

KM • Family Trip

We are a group of 2 adults and 1 toddler. PROS: it is in the center of everything. you don't need to commute. CONS: The rooms are on the next level above the restaurant. *going up the rooms is a snail staircase. It is narrow and not recommended for people who have difficulty walking, claustrophobic and who have kids ages 2-5. There is no handicap nor stroller access. *there is no front desk *customer service is only until 5sh and you have to call for someone on the phone to assist you. On the last day of our stay, the TV was not working and there is NO IMMEDIATE ASSISTANCE. *workers in the restaurant DOES NOT HELP YOU WITH ANYTHING since they are not part of the hotel! * the hot/ cold water for the shower is terrible. Its either you are burning or freezing. Overall, this hotel is bearable for people who are young 20s and considers location as the most important factor but the accommodation was terrible. I would not go back to this hotel.

2.0/530 Jan 2019

Giovanni

La lista sarebbe lunghissima ma provo a limitarmi: Non esiste reception e tutte le comunicazioni con la receptionist/direttrice/ unico contatto si fanno via WhatsApp. Wi-Fi funzionante in metà della camera (poi un router di fortuna ha fatto il miracolo di amplificare il segnale.) Pressione acqua della doccia inesistente. Per due giorni praticamente è senza acqua calda. Pulizie NON giornaliere ( come specificato a due riprese sulla mia prenotazione) Camera sulla strada difronte ad una discoteca con musica fino alle 4am ( ho scelto io la camera quindi non posso lamentarmi) ma i lavori di Falegnameria alle 8 del mattino o i vari trapani ( anche in questo preciso momento) alle 21:15 potrebbero essere evitati. Qui la gente durante tutto limite girono sta in spiaggia, cosa ci vuole ad organizzare i lavori quando i clienti sono fuori? Sifone del lavandino che si rompe dopo due giorni con conseguente allagamento del bagno.. e mi mancano ancora 5 giorni prima della partenza. La struttura non vale assolutamente il prezzo pagato!!! Da notare l'impotente gentilezza del contatto, la signorina Marielli, sempre disponibile ma con poche risorse a disposizione.

1.0/513 Mar 2020

Ana Cristina

Habitación sin presión en la regadera , sin agua caliente ....bomba hidroneumatica sobre la habitación , activándose cada 20 min....sin dejar dormir mas el ruido de la música del restaurant Muy mal servicio y atención

1.0/510 Jan 2019

Nik • Family Trip

Run away. The property is terrible. We arrived at Playa del Carmen late night on the 12/29th (around 10:30 pm). The room turned out to be located right above the restaurant Eat Italy and belonged to the same property. We were held at the restaurant reception for about 30 minutes until the restaurant administrator was processing the payment for entire period of stay. We were not allowed to go to the room upstairs until the payment was fully processed. Then we were placed at a different room (room #2) - not the one that we booked at Expedia. The room was much smaller and located at the backside of the building. The only window at the room at the room was overlooking the interior of the restaurant. After speaking with the administrator and exchanging messages with the owner representative, they moved us to the room that we actually booked (room #1). We immediately realized how noisy the room was. The representative clearly stated that the reason they took us first to the room that we didn’t book was because they knew that it was less noisy. Later we discovered that our room was located right across from the loudest night club in town. We could not sleep for the whole night until the club closed around 6 am. We moved out on the second day. Property owner declined to refund anything.

Popular Facilities

WiFi

Airport Transfer

Refrigerator

Hair Dryer

Kitchen

Smart TV

Sports & Recreation

Picnic Area

Rooftop

Hotel Services

Express Check-in

Other Facilities

Smoking Area

Info

No Elevators

Transportation

Airport Transfer (Surcharge)

Connectivity

Free WiFi

Location

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Calle 8 y 5a. Avenida, Playa del Carmen, QROO, MX

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in2:00 PM-10:00 PM

Check-out11:00 AM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

The property is professionally cleaned.

About Suites Calle 8

Suites Calle 8 Location
With a stay at Suites Calle 8, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 5-minute walk of Central Square. This beach aparthotel is 0.4 mi (0.6 km) from Nuestra Senora del Carmen Catholic Church and 0.7 mi (1.1 km) from Mamitas Beach.

Suites Calle 8 Facility and Service
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional features at this aparthotel include complimentary wireless internet access and a picnic area.

Suites Calle 8 Rooms
Make yourself at home in one of the 10 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. Your bed comes with down comforters and premium bedding. Smart televisions with Netflix are provided, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided on weekdays only.

Restaurant and Cafe
Grab a bite to eat at Eat Italy, one of the aparthotel's many dining establishments, which include 4 restaurants and 2 coffee shops/cafes. Relax with a refreshing drink at one of the 4 bars/lounges.

Room Type and Price

Fri, 07 Aug 2026 - Sat, 08 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children