Fern @ Grass Residences Cozy Condo Unit w/ wifi

1. Please send Guest's ID's or PASSPORT.

2. No ID or PASSPORT to send or to present, No STAY.

3. Once arrived in the Lobby at Grass Residences submit ID's to the Security Guard.

4. Only TWO (2) LUGGAGES or TWO (2) BAGGAGES are allowed to bring inside the Unit.

5. NOT ALLOWED CARGOES like BIG or SMALL BOXES inside the unit.

6. PETS are STRICTLY NOT ALLOWED (like birds, Cats, Dogs etc.) inside the Unit.

7. STRICTLY NOT ALLOWED family, relatives and visitors to go up, visit, stay & sleep in the Unit. Guest's visitors can stay in the lobby. If Caught by the Security Guards in the CCTV, violation charge is P5,000 pesos.

8. STRICTLY NOT ALLOWED cooking, laundry, INFANT, KIDS, BELOW 19 years old, smoking & vaping inside the Unit. Violation charge is P10,000 pesos.

9. If you booked only one (1) Guest, additional charge for visitor or relative that will stay in the Unit is P1,500 pesos per head per day. Only one (1) additional person is allowed.

10. Not allowed to ask additional Bedsheet, Linen, Pillow Case, Blanket, IRON & other things which are not available in the Unit.

11. Not allowed Guests to BRING any appliances in the Unit to consume electricity, EXCEPT LAPTOP and CELLULAR PHONE. If caught violation charge is P10,000 pesos.

12. There is a Security Deposit of P2,000 pesos, if you are Guests from Philippines

13.. Security Deposit of P5,000 pesos, if you are Guests from other Countries

Shall be given personally to the host upon check in to be refunded upon check out.

14. If a Guests did not appear or did not come based on the time that has reserved in the booking & would be late for 1 hour without prior notice, no follow ups, no advised or no reply to confirm time of arrival when a Host has messaged, then payment will be forfeited...

15. For CHECK OUT Policy: Guests can self check out but must wait CLEARANCE or MESSAGE from the Owner to show it to the assigned Guard in the Lobby inorder to get the ID. Without Clearance or Message from the Owner cannot get the ID.

16. Or the Owner will advise the Guests to stay at the lobby to wait. After checking the room, Security Deposit will be refunded.

17. For Self Check out, Security Deposit may not be refunded IMMEDIATELY, it will take quite long but WITHIN THE DAY after checking the room. Guests must wait for the refunds & should NOT rush the Owner.

18. Guests that would still stay in the Unit when its already check out time, Security Deposit will be forfeited. Except if they will extend their stay.

19. Inform the Owner before checking out. If ever the Guest/s has checked out without any advised to the Owner, Security Deposit will be automatically forfeited.

20. If the INSTRUCTIONS given before CHECK OUT has NOT FOLLOWED, Security Deposit will be FORFEITED.

21. If there are things have been damaged, a WALL PAINT or a WALL PAPER have been SCRATCHED or STAINED inside the Unit upon checking the room, Security Deposit will also be forfeited aside from the Penalty Charges.

22. Pay whatever things have been damaged.

23. Do not get things inside the Unit. Any valuable things that are lost or stolen inside the Unit shall be paid triple its price.

24. Violation of all these rules, Payment & Security Deposit will be forfeited.

If agree & understood all these rules then Im happy to assist you.

25. If you dont agree I am NOT ALLOWED to INITIATE cancellation as per agoda Policy.

Do you agree?

26. Please reply by YES or NO only....

27. Delay reply we cannot give details and procedures of our TOWER & UNIT # in Grass Residences and your payment is STRICTLY CANNOT be refunded.

28. If you dont agree please contact & speak with agoda Support immediately.

29. If you dont contact quickly or if you delay to contact agoda Support your payment is non refundable.