Castle Rock Modern 2-Bed Apartment with Pool

City of Cape Town, City of Cape Town

Reviews

See all

4.4/5

GoodFrom 2 reviews

4.4/53 Dec 2022

The accommodation is small and very warm! Bed linens were worn and black small marks. The internet is out all! You can't find the username all, so we were left without access the entire night. After a terrible experience, especially with the host, we decided not to extend the night. There are more pleasant and accessible lodgings, so take a different look elsewhere. After paying in full, expect the host to ask you to send a id via WhatsApp instead of waiting to show security. The host refused to provide details after paying in full, and it was late as a female traveler. After sending him john one id he asked for the rest, but I said we were happy to send him at reception as normal procedure not via WhatsApp! I said it a few times that I was beginning to feel that it was probably not true and felt comfortable sending important documents via WhatsApp. I will continue to be harassed while delivering details about the accommodation or location. Second, emergency phone cannot be called! Only verbal WhatsApp communication and someone is online but refuses to pick up. How is the emergency number needed for written communication if you cannot call?

4.4/524 Mar 2022

If you pay fully, expect the host to ask you to send id via Whatsapp rather than waiting for security reception. In addition, it was late because female visitors, and the host refused to provide specifics. When I posted one ID to him, he asked for the remaining one, but I replied, We were happy to provide it at reception as it was normal procedure not via Whatsapp. I have mentioned before that I was beginning to suspect that it was untrue and felt comfortable sending crucial information over WhatsApp. The emergency line doesn't work because there is only written WhatsApp messaging and the person is online, but they won't pick up on it. How is this emergency contact number if you can't call, which is ridiculous. Third, the room is tiny and warm! The bed linens were worn, and black small stains were visible. Last but not least, there isn't any internet access! We were left without access the entire night due to a terrible experience, especially with the hosts. Best to look elsewhere because there are nicer and more accessible lodgings.

Location

See maps

View on maps

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

This property will not accommodate hen, stag or similar parties.

Check-in Procedure

Check-in15:00

Check-out10:00

Want to check in early? Fill out the Special Requests form on the booking page.

Room Type and Price

Fri, 13 Nov 2026 - Sat, 14 Nov 2026 (1 night)

1 Room, 1 Adult, 0 Children