[Notice]
If your check-in or payment is scheduled to occur after 8 PM Korean time, please make sure to call the "AccommodationContact Number" directly.
[Common Information]
When making a reservation, it is essential to provide the correct phone number and email address. This information allows usto contact you for property details and check-in instructions (both face-to-face and non-face-to-face).
If you did not provide or entered incorrect contact information during the reservation, kindly forward your correct details alongwith a copy of the reservation confirmation or details to the property promptly.
The property cannot be held responsible for any issues arising from the absence or inaccuracy of your contact information.
For check-ins after 8 PM (Korean time) on the arrival day, it is necessary to contact the property in advance to arrange thecheck-in time and procedure.
Additional charges may apply for services not listed on the Agoda sales page, such as extra amenities within the property or theuse of facilities.
[Outdoor barbecue area & individual barbecue area]
- Items provided: Charcoal, grill set
- Usage fee: Charcoal + grill cost: KRW 15,000 for 2 people, KRW 5,000 additional for each additional person
- Usage hours: Prepared only from 6:00 PM to 8:00 PM and available until 11:00 PM
[Spa usage information]
- Spa opening hours: From check-in (3:00 PM) to 11:00 PM
- Please note that bath salts are absolutely not allowed when using the spa.
[Campfire]
- Campfire firewood net KRW 15,000 (on-site payment)
[Mart pickup]
- Free pickup available for purchases over KRW 15,000 per person at Joeun Mart in front of Gapyeong Terminal
(Joeun Mart-010-8556-5009)
[Other facilities]
- Outdoor swimming pool water slide, bangbangi, coin karaoke, coin arcade
[Additional person fee]
ㅁ Additional cost per person if the standard number of people is exceeded: KRW 20,000 (on-site payment)
ㅁ Reservations for 4 adults are not possible in all rooms. (Reservations possible for up to 4 family members only)
ㅁ It is strictly prohibited to exceed the maximum number of people (including infants) set for each room, and only people other than those reserved are not allowed to enter the pension.
[Information on using lukewarm water for pool villa glamping]
ㅁ Use of lukewarm water required for pool villa rooms KRW 70,000 per night (payment on site)
[Outdoor swimming pool usage information]
ㅁ Period of use: Open on June 5, 2024
ㅁ Operating hours: From check-in (15:00) to 19:00
ㅁ Clothing: Swimsuit to maintain water quality. Not available for use other than Rashguard
ㅁ Swimming pool size: 12m wide. Height 8m. Height 1m30cm
ㅁ Instructions for use
- Please wear a swimming cap and swimsuit.
- Customers accompanying infants and toddlers are asked to be careful of children's safety accidents.
- For further information regarding the use of the swimming pool, please check the information on the hotel website or contact the hotel before making a reservation.
ㅁ Reservation of more than 2 rooms on the same day is prohibited (if you reserve more than 2 rooms, you may be denied entry.)
ㅁ Those under 19 years of age must be accompanied by a legal guardian (guardian consent form not accepted)
ㅁ Only people over 19 years of age can make reservations and stay. Reservations made by people under 19 years of age without a guardian will be subject to eviction without refund if caught on the day.
Each property has varying options, statuses, and charges for services, facilities, and payment methods. Therefore, pleaseconfirm directly with the property before your check-in.
Usage of additional services, facilities, or other options may be subject to restrictions based on weather or property conditionson the day of use. Refunds for property costs due to such limitations are not possible.
Regardless of age, all children and infants are considered as adults concerning room occupancy. Exceeding the maximumguest limit may result in additional fees or entry denial, even for reservations made through Agoda.
Admission could be denied based on property or room entry regulations, such as the number of guests, age, gender, or petpolicies. Hence, ensure to clarify these regulations with the property beforehand.
Special requests are subject to variability based on individual property policies and circumstances.
Smoking is prohibited within the property premises. Guests will be held responsible for any costs, damages, or liabilitiesresulting from smoking.
For smooth operation and comfortable use of the accommodation, we highly recommend familiarizing yourself with the termsand conditions stated at the time of reservation confirmation.
For any further inquiries or information, kindly communicate directly with the property for accurate and prompt assistance.
Note that contacting the property through the 'Contact the property' feature within the Agoda website or app is not available.
Kindly reach out to the property or Agoda's customer service center for assistance.
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