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Apartment

HV Agaete Parque

Las Palmas, Islas Canarias

Reviews

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2.7/5

OkayFrom 20 reviews

5.0/515 Sep 2018

Stéphane

Près de tout très agréable !!!!! Super pour des jeunes.

5.0/59 Jul 2018

Verified traveler

Es espaciosa, tranquila, buen estado en general de la propiedad con propia lavadora. Por otra parte la piscina esta bastante bien y buena facilidades para entrar en ella

5.0/57 Oct 2017

Cool spot for a great long weekend get away. The reception was always very altentative with everything, friendly and very healpful

4.0/51 Jan 2018

christopher

The reception is not always attended but after making a call to the no. displayed in reception I was greeted a few minutes later by a lovely helpful lady who spoke wonderful English. I had requested a high floor room and was given one on floor 6. The safe is usually 15 euros a week to rent, but given my short duration I was allowed it for free. My apartment was incredibly spacious with large lounge and adequate kitchen. Good bathroom with nice shower in tub and large bedroom with ample cupboard space. Both the lounge and bedroom had separate entirely private balconies. Slight minuses..the TV has no channel in English, although the description says limited housekeeping my room was attended just once in 4 days and it is close to a main road so ear plugs for sleeping are advised, but all in all this is a very pleasant property with pool, shower and sand pit for big and little kids. Once again the main receptionist is truly lovely.

4.0/51 Oct 2017

Verified traveler

Séjour agréable très sympa , je vais sûrement y retourner.!!

4.0/517 Sep 2017

alan

It was perfect for me and my wife. Just a pity the pool bar was shut! Clean, roomy and comfortable. Definitely stay there again.

3.0/521 Aug 2017

Fabio

Hotel economico ma con il minimo indispensabile e con pochi servizi. Internet non usufruito perchè molto caro. Di buono c'è la piscina gratis per tutti. Nell'appartamento non c'era il bidè, tolto per mettere la lavatrice, rimasti solo attacchi per lavatrice, no lavatrice, no bidè. Serrature e maniglie porte interne lasciamo stare. Quando si ricordano passano una volta settimana per pulizie, ma meglio ricordarglielo. Rubinetti molto arrangiati, specie quello in cucina, doccino idem. Insomma per 600 euro 2 settimane sono rimasto contento, ma se devo spendere di più vado da un'altra parte. Reception alle 17 chiude. Noi siamo arrivati dopo le 18 e non c'era nessuno, devi telefonare, ma telefono ancora da capire se può funzionare perchè appena scesi dall'aereo, poi telefona e non rispondono, dopo una mezz'ora la cosa si è risolta.

3.0/56 Jun 2017

J&P • Couple Trip

My neighbour in rom 322 make a hell of a noise, loud TV on the balkony day and night and shouting and yelling in the nights, one night a dog was barking and crying for hours. Not good.... No people in the reception.

3.0/524 Apr 2017

Helle • Family Trip

Havde bestilt til 4 voksne, og havde fået accept, ved ankomsten er det en lejlighed med 2 voksensenge, 1 børneseng og en træsofa. Meget skidt ! Ingen søvn den nat ! Dagen efter fik vi fint rum. Fin betjening trods alt fra receptionen. Valgte denne lejlighed fordi der var anført fri parkering, det er der IKKE, man må IKKE holde på kompleksets område, (der er bom for) har brugt MANGE penge på parkeringsafgift. Det skal Hotels.com få ændret i deres annonce og reservationspapirer ! Expedia er også involveret. Fint pool-område og centralt beliggende.

3.0/521 Oct 2016

Terry • Couple Trip

I have stayed in these Apartments before and like them due to the size of the Apartment and Location. We were very unlucky this time as there were renovations going on in the apartment below us which started every morning at 08.30 and didn't stop until 16.00. To be fair it ruined our holiday. The constant machinery noise everyday almost drove us insane. I had booked 2 apartments and both apartments were right over the noise.

2.0/523 Sep 2017

kim

Went for a week on the 14th of September was there around two days to find that every day the swimming pool became green and greener then on my 3rd day the pool was taped off hotel staff said it would be back home tomorrow but it's WASNT still by the time we left it was still closed soo I'm not happy 1 bit about this holiday!

2.0/511 Jul 2017

Stefan

Verpauperde accommodatie, weinig te beleven, veel locals, weinig toeristen vandaar de lage prijs. Kamer en hygiëne is in orde.

2.0/51 Jun 2017

NIKOLAY • Couple Trip

(+) Decent kitchen (big fridge, oven, etc.) Good location Space of the apartment (-) Reception closed No WI-FI No cold water in the kitchen Dirty blankets Asked for a double bed >> got two single beds

2.0/516 May 2017

paul

Nobody at reception. Had to phone a wait for someone to come. Only ever saw anybody at the reception desk twice. Internet a complete waste of time. had to ask for a refund after wasting time phoning. The cleaning staff were very helpful in contacting someone. Lift, only one working, packed up on our last night. Luckily it was fixed by the morning. The good things were the cleaners, pool attendant. all very nice and helpful. pool was nice, very quiet. The rooms were large and fully equipped. and very clean. In a good location for everything. Would probably book somewhere with definite Wi-Fi next time.

2.0/515 May 2017

David

Worst apartment complex ever stayed in!!! Basically it's a old block which the majority of apartments have been sold ... there I never any help or a receptionist.. I only saw the 'manager/receptionist' in my three week stay twice!!! My tv only had about 30 Spanish channels no english I complained a engineer visited but could not resolve the issue.... the internet wifi was useless it's continually dropped out every day and was very slow and only received access no more than 50% of the time

1.0/512 Jun 2018

Javier • Couple Trip

Muy decepcionados con la estancia en estos apartamentos, todo muy anticuado, el piso marcado con manchas negras alrededor del rodapie, nos pusieron una cuna de bebé que no pedimos ni íbamos con bebé. Además, la recepción no está bien señalizada y es difícil de encontrar. No le funciona el internet en la recepción por lo que el cobro fue después e incluso le sacaron una foto a nuestro DNI para complementar los datos en vez de apuntarlos cosa que está prohibida por la ley de protección de datos. Ofertan el baño con mampara de ducha y te lo ponen con cortina sucia. No habia cafetera ni tetera. Los enchufes se caen a cachos.

1.0/523 Aug 2017

Verified traveler • Family Trip

NO ESTABAN A NUESTRA LLEGADA EN LA RECEPCION. TARDARON EN LLEGAR Y EN EL APARTAMENTO NO HABIA LAS CAMAS SUFICIENTES PARA DORMIR ESA NOCHE. LA LIMPIEZA MUY ESCASA Y HABIA GRAN CANTIDAD DE CUCARACHAS EN LA COCINA Y BAÑO. LA GENTE AMABLE Y LA PISCINA MUY BIEN.

1.0/529 Jul 2017

samantha

Brutto, sporco e malcurato, non idoneo al numero di persone per cui è stato pagato !

1.0/516 May 2017

Verified traveler

old , cackward ...

1.0/520 Nov 2016

Verified traveler

All I can tell you about these apartments is the shoddy way in which customers are treated. I arrived at the hotel at 10pm to find the reception area dark and deserted. A member of staff saw that I had arrived to check in and I was handed a note from the management saying that due to unfinished renovation work there was no apartment available for me that day. They had made arrangements for me to stay somewhere else, and they had described the hotel as a better class establishment, (this I don't believe to be correct, more equal value I would say) and as I didn't have a clue where to find this the member of staff who dealt with me kindly drove me the few minutes journey to get there. I cannot believe that the management had no clue about this long before my day of arrival, and although a notification email was sent both to hotels .com and myself, it was sent far too late,- during that morning when I had already left home to travel to the airport. My advise is simply don't book with an establishment that feels it is fine to treat people this way and spring shocks on them!

Popular Facilities

Swimming Pool

Parking

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Elevator

Free Parking

Kitchen

Balcony

Children Facility

Coffee Tea Maker

Sports & Recreation

Garden

Pool Table

Rooftop

Pool Umbrellas

Billiards

Diving

Children's Pool

Public Facilities

Elevator/Lift

On-street Parking

Parking (Free)

Hotel Services

Hotel Safe

Accesibility

Wheelchair Accessible

Hotel Policy

Smoke-free Property

In-room Facilities

Patio or terrace

Transportation

Tours/Ticket Assistance

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Location

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Av de Tenerife, 8, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, ES

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in2:00 PM-4:00 PM

Check-out12:00 PM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools. This property's front desk is closed in summer season (June-September). The property will contact guests in advance to arrange check-in. Guests planning to arrive after 4 PM must contact the property in advance for key retrieval information.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

About HV Agaete Parque

HV Agaete Parque Location
With a stay at HV Agaete Parque in San Bartolomé de Tirajana (Maspalomas), you'll be a 3-minute drive from Yumbo Shopping Center and 6 minutes from Maspalomas Dunes. This hotel is 3.9 mi (6.3 km) from Maspalomas Lighthouse and 11.1 mi (17.8 km) from Anfi Beach.

HV Agaete Parque Facility and Service
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden.

HV Agaete Parque Rooms
Make yourself at home in one of the 207 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. Flat-screen televisions are provided for your entertainment. Conveniences include coffee/tea makers, housekeeping is provided on a limited basis, and cribs/infant beds (complimentary) can be requested.

Restaurant and Cafe
At HV Agaete Parque, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.

Room Type and Price

Wed, 12 Aug 2026 - Thu, 13 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children