V263 Brand New 3BR Super Modern Pool Villa - Calathea

🏡 Welcome to Your Stay

We’re excited to host you and want your stay to be relaxed, comfortable, and completely stress-free.
Please review the information below to ensure everything runs smoothly.


🔑 Self Check-In

We offer self-check-in for privacy and convenience.

Check-In Times
• Condos: 3:00 PM
• Villas: 4:00 PM

⚠️ Please do not arrive before check-in time.
Our cleaning teams require this time to prepare the property to a high standard.

Early arrival without prior approval may result in a 10,000 THB charge.


🧳 Early Arrival & Luggage Options

If you arrive early, we can assist with luggage:

Option 1 – Property Drop
• Luggage drop available from 12:00 PM
• This is strictly drop-off only

Guests must leave the property while cleaning is completed and return at check-in time.

Option 2 – Office Drop
• Luggage can be dropped at our office
• We will deliver it to the property once ready


📸 Arrival Requirements (Government Registration)

Upon arrival, please send:
• Photo of your passport
• Selfie at the property

This is required for TM30 government registration in Thailand.


⚡ Electricity & Deposits

✅ No electricity charges
✅ No security deposits

All costs are fully included in your stay.

We kindly ask guests to use electricity responsibly:
• Turn off the air conditioning when leaving
• Keep doors and windows closed when the AC is on
• Avoid unnecessary usage

Excessive or abusive usage may be charged through the booking platform.

⏰ Check-Out

Standard Check-Out:
• 10:00 AM

Late Check-Out (subject to availability):
• 11:30 AM → Condo 600 THB | Villa 1,000 THB
• 12:30 PM → Condo 750 THB | Villa 1,500 THB


📸 Check-Out Requirements

On departure, please send:
• Photos showing the property left in good condition

Please ensure:
• Dishes are washed
• Rubbish is disposed of
• Property is left tidy

Excessive cleaning may result in a 5,000 THB charge.


🔐 Keys
• Keys are stored in a lockbox
• Codes are provided on arrival day
• Keys must be returned to the lockbox on check-out

Lost key fee: 2,000 THB


🚭 Smoking Policy

No smoking inside the property.

Fine: 10,000 THB

Smoking is permitted in outdoor areas only.
Please dispose of cigarette waste responsibly.


🚽 Bathroom Rules

Do not flush:
• Tissue
• Wipes
• Sanitary products

Plumbing systems in Thailand are sensitive.

Call-out fee for blockages: 5,000 THB


👥 Guest Policy

Only registered guests are allowed to stay.

Unauthorised guests or exceeding occupancy limits will result in a 10,000 THB charge per person.


🛠️ Property Care & Reporting

We maintain all properties to a high standard.

If you experience any issues:
• Please report immediately
• Our team will respond quickly and resolve the issue


📞 24-Hour Support

We provide 24-hour support.
• Fast response to messages
• Staff available to attend the property if required

Your comfort and experience are our priority.


✨ Final Note

We are proud to offer a transparent, all-inclusive stay with no hidden fees.

Please treat the property with care and respect so we can continue offering this experience to all guests.

We hope you have an amazing stay with us.