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Apartment

Apartment 3 Pheonix Flats

Highland, Highland

The Fun Awaits

Guests Like the LocationThe location was rated 4.211 by the guests who stayed here.

Reviews

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4.2/5

GoodFrom 19 reviews

5.0/521 Sep 2025

Mary Kay • Couple Trip

It was great to have a washing machine. Didn’t notice that the dryer was out the door and in its own room until I’d already dried everything by hanging it around the apartment. Oops!

5.0/510 May 2025

Jay • Family Trip

Overall, a great lodging in the heart of a quaint community. It was just a short walk from shops, restaurants, and a grocery. (BTW, if you arrive late, like we did shortly after 8, either quickly make to a restaurant–most close their kitchens by 8:30–or do what we did, go down the street toward the grocery near the water's edge and pick up things you can cook). Like all the B&Bs in UK that we stopped at, the fridge is not stocked so you will have to stock it yourself and then probably dump or leave behind what you don't use up. I was disappointed that they only had three forks between the four of us. I hope that they will add more of those in the future, but that was a minor inconvenience, really. It was great that they had a communal clothes dryer in the middle bottom floor of the the apartments. That was not something we found at most UK B&Bs, where you had to use a drying horse or find a line outside to hang your clothes. Oh, one more word of advice: PAY ATTENTION TO THEIR REQUEST THAT YOU NOTIFY THEM AT LEAST 72 HOURS IN ADVANCE OF COMING. After you notify them they will email or text you instruction but it takes them a while to get to their messages. We read of others who were frustrated they couldn't get a hold of them to retrieve a key to get in but I really think those guests missed the request to notify them at least 72 hours beforehand. If you do that I think you will really enjoy your stay there. But if you're staying in Flat 3 the lock box code is... OK, JK

5.0/510 Aug 2024

Martin • Family Trip

Tolles Appartement in Portree! Bequeme Betten, tolle Ausstattung, Parkplatz zu jeder Wohnung, Terrasse oder kleines Gartenabteil mit Grill, Küche mit Geschirrwaschmaschine, Mikrowelle und Waschmaschine (Trockenraum separat) - perfekt um die Isle of Skye zu erkunden.

5.0/519 Mar 2024

Venu Kailash

Loved the stay

5.0/52 Dec 2023

Mark • Family Trip

We had a lovely stay in this cosy apartment in the centre of Portree. It was toasty warm, very comfortable and the washing machine was greatly appreciated after a week of touring in the highlands,

5.0/55 May 2023

Paul • Family Trip

Great property. Exactly what we were hoping for.

5.0/510 Oct 2020

Gordon

A nice little apartment. Very comfortable and easy to find. Only minutes walk to the town centre. Great parking and well presented with towels etc.

5.0/512 May 2019

guillaume • Family Trip

Appartement très fonctionnel. De quoi prendre un petit déjeuner est fourni. Bien décoré et équipé. Bien situé pour aller dans Portree manger ou faire des courses (supermarché en contre bas de l'appartement).

5.0/528 Nov 2018

Kirsten • Family Trip

Fab location 3 mins walk to the heart of the town. Good amenities, easy access via a key safe at the door. Lovely breakfast items provided as well.

5.0/59 Oct 2018

jing • Trip with Friends

位置不错，在波特里的中心，周边有很多餐厅，还有2家超市，都可以步行前往。门口有停车位，屋外阳台备有烧烤工具，天气好的话可以进行烧烤。

4.0/51 Jun 2026

Markus • Family Trip

Gute Lage in portree mit Pubs und Geschäften in Laufreichweite. Wohnung ist aber sehr hellhörig

4.0/520 Mar 2025

Kok Hiong • Family Trip

Stay was fine but there was some hiccups for my check in as the accommodation did not send me any instructions or access code to enter the property prior to my arrival. Also there is NO 24/7 Front Desk as stated in Hotel.com posting of the property. I also had a hard time contacting the primary contact for the apartment I rented as the phone always went to a voice mail. Was stuck outside for a good half an hour to an hour or so in freezing evening. Finally managed to get hold of a secondary contact person who provided me with the access code to the lockbox. It could be partially my fault as I didn't email the property at least 3 days in advanced to arrange for my check in as stated in the Special Instructions in Hotel.com. However, most other accommodations will usually send communication in advance prior to guest arrival with instructions to access the property. Hope this will improve in the future.

4.0/516 Nov 2024

Candice • Couple Trip

Great location

4.0/525 Jul 2021

Ray • Family Trip

Good apartment to stay

4.0/57 May 2021

Lorna • Trip with Friends

Cosy apartment with lovely view and off street parking one street behind the main square, but surprisingly quiet despite being so close to the action. Clean and had all we needed. Would benefit from bigger wine glasses and more towels but laundry facilities were available which is great after a day on the hills getting muddy. Would stay again.

4.0/53 Jun 2019

Heath • Trip with Friends

This was a simple apartment, with a nice view of Portree. The rooms and kitchen were furnished well but the bathroom fixtures were on the low-end and the mattresses could use an upgrade. Regardless, my friends and I had a lovely stay and would return to this apartment because of its great location.

3.0/522 Sep 2024

Sandra • Trip with Friends

The apartment was great. It was well equipped and it had a nice location, at walking distance from stores and restaurants. We were very happy with it BUT the check-in process was terrible. I sent various messages requesting the check-in details before arrival day (code for the key or any instructions) and they never responded. The ad mentioned that personal was in the property for arrivals too but nobody was there, only one person painting the building who was so nice and helped us call the owner of the apartments next to it (the owner of our apartment did not respond and also had a different number than the one in Expedia) and managed to get us the code for the key. Terrible check-in experience. We were very worried we were going to left with no accommodation. If it was not for that man we would be.

2.0/524 Apr 2026

Laurie • Trip with Friends

The apt was clean enough. Felt a bit like being in a dormitory. The soap dispensers were half full. Ashtray with cigarette butts was left outdoors on the table and was filled with rain water. Most disappointing was the shower. It looked new, but did not work properly. Hot and cold and hot and cold water. Needs to be corrected.

1.0/515 Jun 2024

Cheryl • Family Trip

DO NOT STAY HERE. They falsely advertise there is a 24 hour front desk—NO—it is an apartment and isolated with no manager anywhere or anyone to help you. No one will return your phone call, text or email. The shower is burning hot or freezing cold. When I called to ask for help—no one for two days ever replied. When I complained to Expedia they said the apartment owner replied, “The shower gets hot” and showed a picture of steam. No joke. It is SO HOT OR SO FREEZING that you cannot use it. Four people, no shower the entire time. Try helping your child not to get a scalding burn or freezing water as the extreme temperature alternates every few seconds without warning. I’m shocked that they state they have a 24/7 front desk. There is no desk. No one returns calls. They didn’t even give me the check in info until I was standing in the rain waiting for them. I finally went to a neighbor there and was able to get a number that works. I seldom complain but I am warning anyone who reads this: you will be sad if you stay here and no one will show up for you—not even Expedia. Very disappointed.

Popular Facilities

WiFi

tiket Green

24-hour Front Desk

Workspace

Washing Machine

Refrigerator

Hair Dryer

Kitchen

Room Heater

Ironing

Public Facilities

Parking (Free)

Hotel Services

24-hour Front Desk

Hotel Policy

Smoke-free Property

In-room Facilities

Patio or terrace

tiket Green

Connectivity

Free WiFi

Location

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York Drive, Portree, Scotland, GB

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-10:00 PM

Check-out10:00 AM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

About Apartment 3 Pheonix Flats

Apartment 3 Pheonix Flats Location
This apartment is in the heart of Portree, within a 5-minute walk of Somerled Square and Portree Harbour. This apartment is 0.3 mi (0.4 km) from The Lump and 0.3 mi (0.4 km) from Aros Experience.

Apartment 3 Pheonix Flats Facility and Service
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.

Apartment 3 Pheonix Flats Rooms
Make yourself comfortable in this apartment, featuring a kitchen with a refrigerator and a stovetop. Complimentary wireless internet access keeps you connected, and a flat-screen television is provided for your entertainment. Conveniences include a desk and a microwave.

Room Type and Price

Mon, 07 Sep 2026 - Tue, 08 Sep 2026 (1 night)

1 Room, 1 Adult, 0 Children