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Hotel>Imbabura>Otavalo>Otavalo>Medina del Lago
Sport & Beauty 1, Medina del Lago, Otavalo
Exterior & Views 2, Medina del Lago, Otavalo
Bedroom 3, Medina del Lago, Otavalo
Bathroom 4, Medina del Lago, Otavalo
Food & Drinks 5, Medina del Lago, Otavalo
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General Info
Reviews
Location
Accommodation Rules
About
Hotel

Medina del Lago

Otavalo, Otavalo

The Fun Awaits

Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

See all
4.6/5
FantasticFrom 24 reviews
5.0/53 Nov 2025
DIEGO • Couple Trip
Wonderfull
5.0/522 Jul 2025
Jawwad • Family Trip
Magnificent panoramic views
5.0/520 Apr 2025
Mario • Couple Trip
Me gustó mucho la posibilidad de descansar Las instalaciones son increíbles
5.0/529 Feb 2024
Daria • Couple Trip
Best hotel in the Otavalo area, with an outstanding view and a very caring service. The fireplace was a particularly nice touch that you don't often find in hotels. While the location and the staff cannot be faulted, the hotel clearly need some renovations in the spa and common areas. Also the rooms could do with a bit more equipment (although the staff did provide everything we asked for). The two local guardian dogs Mia and Tia are incredibly friendly, and the surrounding area is very nice for a little nature walk.
5.0/528 Dec 2023
MARIA • Family Trip
Espectacular sitio
5.0/56 Nov 2023
Belen • Family Trip
Todo hermoso. El desayuno debería mejorar
5.0/527 Oct 2023
Eduardo • Family Trip
Muy bien solo otorgar mejores beneficios a los clientes VIP y frecuentes
5.0/53 Oct 2023
Eliana • Couple Trip
Amazing Hotel with a magnificent view from Lago San Pablo only 1.5 hours away from Quito
5.0/59 Sep 2023
austin • Couple Trip
Very beautiful mountain-side hotel. The view was amazing and they had horses that you could ride for a very reasonable price on a very scenic route. Would highly recommend if going to lago san pablo.
5.0/516 Jul 2023
Miguel
Recomendado
5.0/56 Dec 2022
Andres • Couple Trip
Servicio de primera. Atención personalizada y amable. Instalaciones geniales con una vista increíble y excelente comida. Cuidado con los precios del transporte local que consigue el hotel. Son casi el doble el valor real de mercado.
5.0/58 Oct 2022
Ricardo • Couple Trip
Beautiful place and great service
5.0/530 May 2022
Mauricio • Family Trip
Absolutely incredible place! The view will blow your mind! Will definitely recommend it
5.0/52 May 2022
Uldar • Family Trip
Muy bonita experiencia. Nos agradó mucho la fogata al atardecer. Lo malo que allí nos picaron unas pulgas (supongo que al hacerlo en campo, eso era imprevisible) que nos causaron mucha molestia. Fuera de eso, todo excelente. La comida con presentación gourmet nos pareció un poco costosa o, visto desde otro punto de vista, algo escasa en relación al precio. Recomendamos que se mejore la temperatura de la piscina la que se publicita como temperada y la verdad estaba apenas poco menos que fría. Excelente servicio e instalaciones muy cómodas y elegantes. La vista de los volcanes y el lago, es maravillosa.
5.0/55 Nov 2021
SEBASTIAN PEDRO • Couple Trip
El trato excelente, la ubicación de ensueño, la calidad de alojamiento inmejorable, todo perfecto. Solo el acceso es por un camino adoquinado que según la época tiene piedras sueltas por lo que es mejor acceder en un coche alto.
5.0/524 Dec 2020
Miguel • Couple Trip
My girlfriend and I had a great time at Medina del Lago. This place has a gorgeous view from the rooms, lobby and restaurant. The food and service were fantastic. The staff was really friendly and made sure our stay was great. We enjoyed the use of the jacuzzi and sauna every day we were there (they also have a pool). For anyone having to work remotely, we had no problems with the wifi and were able to have Zoom video calls daily. We are definitely planning to come back!
4.0/528 May 2021
Verified traveler • Couple Trip
The hotel is very beautiful and the staff was very helpful. However, we were the only guests at the property. I had purchased a King Suite through Expedia, but when I checked in they told me that I didn't pay enough for the suite and they tried to put me in a regular room. After waiting almost two hours they gave me the suite I paid for. The room and view were spectacular, but frustrating that they didn't honor the room I paid for on Expedia immediately.
3.0/56 Sep 2021
JOSE • Couple Trip
El Hotel tiene un problema con la bomba de agua, que se escucha el ruido muy fuerte en la habitación, cuando la bomba se enciende y se paga. Se escucha también el ruido de las tuberías de agua, por lo que es descanso en la noche no es bueno.
2.0/53 Dec 2021
Ana • Couple Trip
Bonito, limpio y bien atendido. Nos decepcionaron las comidas
1.0/52 Feb 2024
Juan Martin • Couple Trip
Malazo

Popular Facilities

WiFi
WiFi
Parking
Parking
Fitness Center
Fitness Center
tiket Green
tiket Green
Spa
Spa
Airport Transfer
Airport Transfer
Elevator
Elevator
Luggage Storage
Luggage Storage
Accessible Facilities
Accessible Facilities
Free Parking
Free Parking

Sports & Recreation

5
Fitness Facilities
Horse Riding
Arcade/Game Room
Garden
Snack Bar/Deli

Public Facilities

2
Elevator/Lift
Parking (Free)

Hotel Services

4
Luggage Storage
Laundry Service/Dry Cleaning
Hotel Safe
Concierge Services

Other Facilities

1
Entertainment Area

Health & Beauty

1
Spa

Business Facilities

2
Ballroom
Business Center

Accesibility

1
Wheelchair Accessible

In-room Facilities

1
Patio or terrace

Hotel Policy

1
Smoke-free Property

Transportation

4
Bicycle Rental
Airport Transfer (Surcharge)
Tours/Ticket Assistance
Shuttle Service

tiket Green

1
tiket Green

Connectivity

1
Free WiFi

Location

See maps
Gualabi, Colinas de San Pablo Lote 25A, Otavalo, Imbabura, EC
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in3:00 PM-anytime
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open during the following times:

  • Thursday - Sunday: 8:00 AM - 8:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

See more

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

About Medina del Lago

Medina del Lago Location
Located in Otavalo, Medina del Lago is in the mountains, within a 5-minute drive of Plaza de Ponchos and Instituto Otavaleño de Antropología. This family-friendly hotel is 1.9 mi (3 km) from Condor Park and 1.9 mi (3.1 km) from Galeria Gabriel Ceballos Ulloa.

Medina del Lago Facility and Service
Don't miss out on the many recreational opportunities, including a health club, an indoor pool, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Medina del Lago Rooms
Stay in one of 15 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Satellite television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

Restaurant and Cafe
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee. Children aged 11 and younger eat free breakfast.

Room Type and Price

Sun, 02 Aug 2026 - Mon, 03 Aug 2026 (1 night)
1 Room, 1 Adult, 0 Children