About Food Allergies
From stays on Tuesday, July 1, 2025, the method of providing meals to guests with allergies to the 28 specified ingredients will be changed.
Guests with allergies to any of the 28 specified ingredients can request a "low-allergen menu." If you wish to request this, please indicate so in the remarks column.
・We are unable to accommodate requests regarding specific ingredients or cooking methods.
・Applications for the "low-allergen menu" must be made at least two days in advance. Thank you for your understanding.
・We are unable to accommodate allergies to ingredients other than the 28 specified items, changes to ingredients due to medication or pregnancy, or dislikes of certain foods.
For more details, please check the official website.
Children 0-2 years old stay for free if using existing bed.
Children 3-6 years old will be charged JPY 2,200(include tax, service charge) per child per night when using existing bed.
Children 7 years and over are considered as adults.
Starting 1 June 2026, changes in local tax regulations will require guests to pay an Accommodation Tax at various updated rates, which will be collected separately by the property at check-in. The tax is determined based on the room rate and is charged per person, per night, as follows: 【Accommodation Tax from 1 June 2026, onwards】 For room rates less than JPY 6,000: None For room rates JPY 6,000 or more: JPY 300 (*JPY 200 for the first 3 years after the program starts) *For the purposes of the accommodation tax, the term “room rate” shall refer to the room-only rate, excluding meal charges and consumption tax. * Please settle the payment at the hotel upon check-in, even if you have paid by credit card in advance. *Applicable conditions for taxes, etc. are determined by each local government. For details, please check the official site of each local government or contact the hotel directly. *Taxes, etc. may change or be newly introduced without notice.
Notice of Implementation of Low-Allergen Meal Provision
Starting from stays on Tuesday, January 14, 2025, the method of providing meals to guests with allergies to the 28 specified ingredients will be changed. This notice is intended for all guests with food allergies, including those who have stayed with us in the past, so please be sure to read it carefully. *For reservations made by November 30, 2024, for stays on or after January 14, 2025, we will be contacting guests regarding the changes in allergy accommodations. If you have any questions, please let us know. For more details, please check our official website.
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