Hotel>Nairobi>Westlands>Parklands/Highridge>Cloud Hotel & Suites

Exterior & Views, Cloud Hotel & Suites, Westlands

Sport & Beauty 2, Cloud Hotel & Suites, Westlands

Bedroom 3, Cloud Hotel & Suites, Westlands

Public Area 4, Cloud Hotel & Suites, Westlands

Bathroom 5, Cloud Hotel & Suites, Westlands

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General Info

Reviews

Location

Accommodation Rules

About

Hotel

Cloud Hotel & Suites

Parklands/Highridge, Westlands

The Fun Awaits

Perfect for nature loversOnly 2.6 km to Jeevanjee Gardens and 2.9 km to The Nairobi Arboretum

Comfy place to relax and rechargePamper yourself with a sauna.

Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.

Near shopping centersOnly 1.9 km to Sarit Shopping Centre and 2.8 km to City Market

Suitable for your business tripStay productive with business facilities.

Reviews

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3.8/5

GoodFrom 53 reviews

5.0/517 Feb 2026

Darin • Couple Trip

Very nice views from the roof top restaurant and bar and I thought it was a good value .

5.0/59 Nov 2025

YOUSIF • Couple Trip

Very nice location, in the middle of everything, supermarket and restaurants are walking distance,. the staff at the hotel was so friendly and polite. For sure will be back to the same hotel but bigger room.

5.0/53 Oct 2025

Cecil • Trip with Friends

I've lodged at Cloud on multiple occasions, each time my expectations were met. Clean rooms, comfortable beds, a nice and delicious breakfast buffet, and a restaurant that serves excellent room service.

5.0/521 Sep 2025

Cecil

🌟🌟🌟🌟🌟

5.0/519 Sep 2025

Cecil • Solo Trip

Friendly staff

5.0/58 Sep 2025

Cecil • Trip with Friends

Quiet rooms, perfect shower water temperature, very clean, friendly staff, restaurant food and breakfast buffet are very delicious, very comfortable and clean beds, and cold A/C. 🌟🌟🌟🌟🌟

5.0/57 Sep 2025

Cecil

Friendly staff and excellent

5.0/520 Jul 2025

Sarah • Solo Trip

I recommend this hotel as great value for money, with a nice restaurant, situated above a shopping center which makes everything so easy. The rooms are simple, comfortable, and clean. Staff is friendly and responsive. The only drawback is the noise from adjacent function hall that happens a couple of nights a week.

5.0/529 Oct 2024

Elizabeth • Trip with Friends

The parking was full so we had to park in the food courts parking lot. It was fine but not ideal to leave our car with some bags.

5.0/510 Sep 2024

Cecil • Trip with Friends

I had a nice time and the staff were friendly.

5.0/56 Sep 2024

Cecil • Trip with Friends

Service personnel were political and welcoming

5.0/524 Mar 2024

Adeniran • Couple Trip

Good place

5.0/521 Sep 2023

Arifa • Family Trip

Very convenient location

5.0/57 Aug 2023

Kharis Suhud

5.0/524 Oct 2022

Michael • Family Trip

Loved staying here , everything is within reach , the views from the restaurant is also amazing

5.0/518 Feb 2022

Lars

The staff at this hotel really stands out. Always on their toes to offer you anything that you may please. Beautiful views, great standard, clean and safe. Diamond plaza offers below the hotel is worthy of a stroll, and location is prime. Gym is high quality and free, pool is good. The only thing this hotel could benefit from is an outside area. Everything is inside, including the pool.

5.0/520 Nov 2021

Robert • Trip with Friends

Det var svårt att hitta till hotellet. Det ligger i en galleria. Gå på GPS.

5.0/515 Nov 2021

Joyce • Family Trip

Great customer service! I would stay there again and I recommend it to anyone who is in Kenya.

5.0/518 Feb 2020

J T • Couple Trip

Had a lovely stay at Cloud Hotel. Nice sized rooms with comfortable beds, air conditioning and toiletries provided. Had a nice view of the city from the rooms and restaurant. Food served was delicious although the attentiveness of the waiters could improve, we waited a long time to get serviettes , tooth picks and the wrong flavor drinks was brought to us at dinner. Tables should have been pre-set before guests are seated. We thought it could be due to lack of training because on the plus side they were friendly and polite with the service they did give. Room service was available and phones in the room had direct contact to the kitchen. Hotel had a decent size pool, though it was quite shallow. It was never overcrowded during our stay. Lots of shopping options downstairs of the plaza! You can get anything from food, perfume to souvenirs. I would recommend the hotel as a cost efficient and comfortable option for a stay in Nairobi. I would stay again.

5.0/513 Dec 2019

Verified traveler • Family Trip

Lot of noise and banging due to construction near by during the night

Popular Facilities

Swimming Pool

WiFi

Parking

Airport Transfer

24-hour Front Desk

Elevator

Children Facility

Luggage Storage

Accessible Facilities

Free Parking

Sports & Recreation

Hiking

Pool Umbrellas

Turkish Bath/Hammam

Public Facilities

Elevator/Lift

ATM/Banking

Parking (Free)

Kids Facilities

Babysitting or Childcare

Babysitting or Childcare (Surcharge)

Hotel Services

Luggage Storage

Wedding Services

24-hour Front Desk

Laundry Service/Dry Cleaning

Hotel Safe

Concierge Services

Other Facilities

Smoking Area

Business Facilities

24-hour Business Center

Ballroom

Health & Beauty

Sauna

Steam Room

Accesibility

Wheelchair Accessible

Transportation

Airport Transfer (Surcharge)

Connectivity

Free WiFi

Location

See maps

Corner of 4th Parklands and Masari Road, Nairobi, KE

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in12:00 PM-midnight

Check-out11:30

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
Contactless check-in is available.

About Cloud Hotel & Suites

Cloud Hotel & Suites Location
With a stay at Cloud Hotel & Suites in Nairobi (Parklands), you'll be within a 15-minute drive of Yaya Centre and Thika Road Mall. This hotel is 7.7 mi (12.5 km) from Nairobi National Park and 0.1 mi (0.1 km) from Diamond Plaza II.

Cloud Hotel & Suites Facility and Service
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Cloud Hotel & Suites Rooms
Make yourself at home in one of the 39 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Restaurant and Cafe
Grab a bite to eat at the hotel's restaurant, where you can take in the pool view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Room Type and Price

Tue, 21 Jul 2026 - Wed, 22 Jul 2026 (1 night)

1 Room, 1 Adult, 0 Children