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Exterior & Views 1, Azul Beach Resort Riviera Cancun by Karisma, Benito Juárez
Sport & Beauty 2, Azul Beach Resort Riviera Cancun by Karisma, Benito Juárez
Bedroom 3, Azul Beach Resort Riviera Cancun by Karisma, Benito Juárez
Bathroom 4, Azul Beach Resort Riviera Cancun by Karisma, Benito Juárez
Food & Drinks 5, Azul Beach Resort Riviera Cancun by Karisma, Benito Juárez
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All-inclusive

Azul Beach Resort Riviera Cancun by Karisma

Benito Juárez, Quintana Roo

The Fun Awaits

Tourist attractions nearby
Tourist attractions nearbyOnly 3.8 km to Crococun Zoo
Comfy place to relax and recharge
Comfy place to relax and rechargePamper yourself with a hair salon.
Dining service available
Dining service availableNo need to go out for meals! This accommodation provides a restaurant and a cafe.
Family-friendly accommodation
Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.
Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

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4.7/5
FantasticFrom 5 reviews
5.0/59 Feb 2023
UP
The grounds are exquisite, but the service was lacking. The check-in procedure was extremely unfriendly, and the three-night dinner reservations were never made. We never saw our concierge, and the golf card service was slow and only available in certain areas. We stayed at the El Dorado Royale in April and September, and at the Azul in August, but the sensimar's entire service was unfriendly. Except for Lisbeth, the pool bar bartender. She was fantastic. Although the restaurants were only 13 at the most used, we were informed they were not open on rp. Only 9 or 9. 30 p. M. We went at rp all the way because the places were empty and were given a table. At the sensimar, we wouldn't return. We ask for a table outside the seaside market buffet for breakfast. The hostess Daniele said we couldn't get a table outside because there was a wait period. There were 25 tables and two couples sitting outside. Nothing made sense, so we went out anyway. Of course, there wasn't the nicest service for coffee and milk juice. The beach was immaculate and stunning.
4.8/52 Feb 2023
ZD
The price that I pay for a premium allinclusive will never be higher. We booked the premium junior suites for a girls getaway. The hotel was so old, the room was so plain, and could use some maintenance. The exclusive pool was in a bad state of decay and was not heated, making it chilly. As advertised, there was no pool butler or poolside restaurant. To go to the pool, you have to walk round the building. It's a bit strange, and all of the premium suites have a view of the pool, not the beach. Lunch was challenging because the restaurant selection was limited and offered most pizza, tostadas, burgers and similar. Lunch service is always very slow. Breakfast at aricife was decent, with a great selection. Although dinner had a great selection, the meals were mostly cold. The portions were small, but it was fine. If you were hungry, you could order more. Unfortunately, I drink white wine, and the house wine was awful. Absolutely unthinkable. There were a few options for an additional cost, but they started at $ US, and if you are paying a premium for a gourmet all inclusive, I would have expected better house wine. The property is a lot to walk around, which is fine for me, but for anyone with a handicap it would be inconvenient to constantly wait
4.8/521 Jun 2022
WG
The grounds are very beautiful, but the service was lacking. The checkin was very unfriendly, and the three nights dinner reservations were never correct. Our concierge never saw us, and the golf card service was slow and only available in certain areas. We stayed at El Dorado Royale in April and September, and at Azul in August, but the sensimar overall service was unfriendly. Except for Lisa, the bartender at the pool bar. She was terrific. The restaurants were only 13 at the most occupied, but we were told they weren't available on Rp. Only at 9 or 9.30 p. M. I went to the Rp anyway because the spaces were empty, and I got a table. We wouldn't stay at the sensimar again. It is not just a true adult only, we saw many children, which is fine with us, but not for the adults only. For breakfast, we request a table outside at the Seaside Market Buffet. The hostess diane said we couldn't get a table outside because it was a waiting time. There were 25 tables and two couples seated outside. Nothing seemed to make sense, so we went outside anyway. Of course, service for coffee and milk juice was not the friendliest. The beach was very clean and beautiful.
4.6/515 Feb 2023
QH
We reserved the top junior suites for girls, which was a romantic getaway. The room was outdated, shabby, and in need of some upkeep. The exclusive pool was poorly cleaned and unheated, making it quite chilly. As described, there was no pool butler or poolside restaurant. The most soughtafter suites offer a view of the pool rather than the shore, but you have to stroll all the way around the building to reach the pool. The restaurant's selection was limited at lunch and they dispensed the majority of pizza, tostadas, and other items. The lunch service was always quite slow. Aricife had a wide variety of excellent meals, but the food was mainly served cold. The portions were small, but it's fine. If you were still hungry, you can order more. Unfortunately, I drink white wine, but the house wine was terrible. It's almost impossible. There were a couple of choices for an additional fee, but they were all priced at $1. I would have expected better house wine when you were spending a premium for gourmet allinclusive. There is a lot of walking on the property, which works out fine for me, but for anyone with a handicap, it's inconvenient, as there is always a shuttle waiting. The property overall was tacky and unclean. However, I must say that
4.4/525 Sep 2023
JH
If we come back to Azulkarisma Resorts again, we will not expect that. This is our first trip to Azulkarisma Resorts, and it will undoubtedly be our last. You appear to be treated only as a number and there is no recognition of our loyalty. Sadly, the description was excellent, with the exception of unrealistic expectations, and the lack of pool services, as well as the fact that access to the pool is a hassle because you must travel every way to get there. Upon arrival here on Thursday, December 21 st, around 10 p.m. after some airline delays. Pitchblack was more or less discarded in room 309, which was incredibly large, plain, and without a wow factor, and lacking a welcome pack. Room service had only telephone calls, and the phone numbers were so faded that it was just a matter of press a button and hope. When we got through, we were instructed to look at the menu on channel 5 on the to, however, there is no Channel 5 on the out to. It was lovely to wake up in the morning and open the patio doors and the sun came through. The pool was beneath us and looked fine with very stained floors and cups left on tables the night before, while some were still there two days later, giving superb views. It is a pretty hard choice for me to locate

Location

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Bahia Petempich, Carretera Federal Cancún Km 27-5, 77580 ベニート・ファレス, キンタナ・ロー州, メキシコ
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in15:00:00
Check-out12:00

Want to check in early? Fill out the Special Requests form on the booking page.

About Azul Beach Resort Riviera Cancun by Karisma

Hotel Introduction Description
Just a few meters from the hotel`s own sandy beach lies the hotel IBEROSTAR SELECTION RIVIERA CANCUN. The nearest restaurants and bars can be reached in a few minutes on foot. The old town is around 12 km away. The nearest shops you can reach within around 3,4 km, a supermarket is around 5 km away. The beach is patrolled by a lifeguard. Here, there are sun loungers, cushions, sun umbrellas and beach towels available. The seasonally air-conditioned hotel is equipped with a 24h reception (check-in is possible around the clock), a lounge, a lobby bar, Wi-Fi, internet access, 5 lifts, a kiosk, a boutique, cash machine, a hairdresser, a jacuzzi, a first aid kit as well as parking spaces (limited). In the outdoor area you will find a garden as well as a supervised pool (open all year), where sun loungers, sun umbrellas and pool towels are available for free. For children there is also a separate childrens pool with a non-swimming area. Furthermore, you can relax outdoors on a roof terrace. You can store your valuables in the safe, and your luggage in the hotel`s storage room. In addition, the hotel IBEROSTAR SELECTION RIVIERA CANCUN is video-monitored 24h a day. For very young guests, kid`s chairs, highchairs and cots can be provided. For the smallest children prams can be rented in the hotel. There is also a laundry and ironing service. Ironing equipment can also be borrowed at the hotel. For your comfort, in addition to the concierge service the hotel page will ensure you are looked after. If necessary, you can contact the medical centre at any time. Guests at the accommodation can get a wake-up call from the hotel personnel. The energy supply is 220 and 110 Volts. For conventions and other business meetings, the hotel offers a conference area with a total of 250 seats, a reception, tables, internet access as well as a catering service. A photographer can also be ordered from the hotel for business events. At the hotel reception, tickets are offered for excursions in the area. For guests on their honeymoon, the hotel has special offers such as special honeymoon packages, romantic dishes in the restaurant or sparkling wine. In your hotel, a lot of focus is placed on sustainability. This includes waste segregation in the rooms, the hotel`s own recycling bins, the provision of soap and shampoo dispensers, organic food and ecological meals, a central room air-conditioning and environmentally-friendly cleaning. For water and gas may incur extra charges at the hotel. The hotel requires that all guests pay a deposit upon arrival. Credit cards are not accepted at the hotel. Due to its barrier-free facilities , such as an automatic hotel door, barrier-free entrances and wheelchair accessible rooms, the hotel is also suitable for wheelchair users. Catering As catering services the hotel offers all-inclusive and self-catering. Breakfast is offered from the buffet, à la carte or as brunch. Lunch and dinner are also served as a set meal, à la carte or from the buffet with starters, salads and desserts. Half board includes lunch. When booking half board plus, dinner and beverages during meals (limited) are included. When booking all-inclusive, one welcome drink and one meal in the à la carte restaurant are included. For the meals, there are a buffet restaurant (Italian, Mediterranean, calorie-reduced, gluten-free and vegetarian dishes) and several bars, the cafeteria, a 24h snackbar, the pool bar as well as a sky bar. The drinks menu of the hotel includes water, soft drinks, coffee and tea, beer and wine. You can take part in the cooking classes offered by the hotel during your stay. Distances Airport: approximately at 26 km Aqua park: approximately at 99 km Bus stop: approximately at 3,5 km Taxi rank: approximately at 200 m Port: approximately at 50 m Distance to the sea: approximately at 10 m Nearest doctor: approximately at 42 km Nearest dentist: approximately at 12 km Pharmacy: approximately at 12 km Dialysis station: approximately at 42 km Golf course: approximately at 16 km Nearest bank: approximately at 12 km Tourist information: approximately at 12 km Nearest public transport: approximately at 3,5 km Nearest park: approximately at 99 km Tennis court: approximately at 10 m Sports & Leisure To keep your fitness up on holiday, there is a gym (open 24 hours a day) for guests to use. Special offers for all golf enthusiasts are available at your place of accommodation for the golf course approximately 16 km away. In the surrounding you can also try your hand for example at water aerobics. If you don`t want to miss out on training with a ball during your holidays, you`ll find a basketball court. During your holiday you can also take part in aerobics courses, in Zumba courses and in yoga courses. Also beach volleyball is offered at the hotel. In addition to 2 nearby tennis courts (hard court) there is also a tennis school and a tennis rental. A sauna and a wellness shower await you in the. The hotel also offers massages, beauty treatments and physiotherapies. Let yourself be pampered in the Hamam and find peace and quiet in the relaxation room. Spend some healthy and relaxing hours with hot stone therapy, hydrotherapy as well as brine baths. Infants can be looked after in the hotel`s own baby club. For older children the care takes place in the children`s club. There is a babysitting service in the hotel, so that adults can also find some time to relax. Furthermore there is a youth club. In terms of adult entertainment, shows are organized in the evening and there is a games room available to use. Some of the sports are already included in the price. Additional information The 4-storey hotel, last renovated in 2024, has a total of 444 rooms. One of these rooms offers disabled access. This hotel is gay-friendly. The hotel staff speak English, French and Spanish.

Room Type and Price

Sat, 29 Aug 2026 - Sun, 30 Aug 2026 (1 night)
1 Room, 1 Adult, 0 Children