See all photos
Hard Rock Hotel Riviera Maya - All Inclusive
Cozumel, Quintana Roo
Perfect for nature loversOnly 3.6 km to Chac Mol Cenote
Tourist attractions nearbyOnly 1.5 km to Dolphin Discovery and 4.1 km to Ecopark Kantun Chi
Comfy place to relax and rechargePamper yourself with a sauna and a hair salon.
Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.
Nice location! Near public transportOnly 1.6 km to Puerto Aventuras Marina
Suitable for your business tripStay productive with business facilities.
Reviews
Popular Facilities
Sports & Recreation
7
Pool Table
Fitness Facilities
Garden
Snack Bar/Deli
On Private Beach
Children's Pool
Nightclub
Public Facilities
2
Elevator/Lift
ATM/Banking
Kids Facilities
2
Babysitting or Childcare
Babysitting or Childcare (Surcharge)
Hotel Services
9
Luggage Storage
Wedding Services
Express Check-in
24-hour Front Desk
Porter/Bellhop
Laundry Service/Dry Cleaning
Express Check-out
Multilingual Staff
Concierge Services
Other Facilities
2
Grocery/Convenience Store
Smoking Area
Business Facilities
6
Meeting Rooms
Conference Center
Conference Space
Business Center
Shopping On-site
Gift Shops or Newsstand
Health & Beauty
4
Spa
Hair Salon
Sauna
Steam Room
Accesibility
1
Wheelchair Accessible
Transportation
3
Airport Transfer (Surcharge)
Tours/Ticket Assistance
Valet Parking (Free)
Connectivity
1
Free WiFi
Location
See maps
Km 72, Carretera Cancun-Chetumal, Puerto Aventuras, QROO, MXAll distances are measured in straight lines. The actual travel distance may be different.
Accommodation Rules
Check-in Procedure
Check-in3:00 PM-5:30 AM
Check-out12:00
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Want to check in early? Fill out the Special Requests form on the booking page.
More Policies
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
About Hard Rock Hotel Riviera Maya - All Inclusive
Hard Rock Hotel Riviera Maya - All Inclusive Location
Located in Puerto Aventuras, Hard Rock Hotel Riviera Maya - All Inclusive is by the ocean, within a 10-minute drive of Puerto Aventuras Marina and Ecopark Kantun Chi. This all-inclusive property is 4.6 mi (7.4 km) from Chac Mol Cenote and 7.7 mi (12.4 km) from Xpu-ha Beach.
Hard Rock Hotel Riviera Maya - All Inclusive Facility and Service
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 6 outdoor pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Hard Rock Hotel Riviera Maya - All Inclusive Rooms
Make yourself at home in one of the 1264 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Restaurant and Cafe
Enjoy international cuisine at The Market, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. When you are in need of a refreshing drink, visit the swim-up bar or one of 9 bars/lounges, or 3 poolside bars.
Located in Puerto Aventuras, Hard Rock Hotel Riviera Maya - All Inclusive is by the ocean, within a 10-minute drive of Puerto Aventuras Marina and Ecopark Kantun Chi. This all-inclusive property is 4.6 mi (7.4 km) from Chac Mol Cenote and 7.7 mi (12.4 km) from Xpu-ha Beach.
Hard Rock Hotel Riviera Maya - All Inclusive Facility and Service
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 6 outdoor pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Hard Rock Hotel Riviera Maya - All Inclusive Rooms
Make yourself at home in one of the 1264 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Restaurant and Cafe
Enjoy international cuisine at The Market, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. When you are in need of a refreshing drink, visit the swim-up bar or one of 9 bars/lounges, or 3 poolside bars.