Hotel>Quintana Roo>Cozumel>Nativa Hotel Tulum

Exterior & Views 1, Nativa Hotel Tulum, Cozumel

Public Area, Nativa Hotel Tulum, Cozumel

Food & Drinks 5, Nativa Hotel Tulum, Cozumel

See all photos

General Info

Reviews

Location

Accommodation Rules

About

Hotel

Nativa Hotel Tulum

Cozumel, Quintana Roo

Reviews

See all

2.6/5

OkayFrom 16 reviews

5.0/520 Jun 2021

Francisco David • Family Trip

La habitación con vista al cenote, está fenomenal. Aparte, tiene una mini alberca, que lo hace más especial. La verdad, una excelente estancia. La próxima vez, reservaré de nuevo aquí…pd: también el desayuno muy rico.

5.0/516 Feb 2021

Verified traveler • Couple Trip

We enjoyed our stay here! Our room was clean and comfortable. The staff was very nice and accommodating. We enjoyed talking with the staff and getting local recommendations. The location is a bit on the south end but we still felt very comfortable walking everywhere and there were great restaurants nearby. The small patio soaking tub was a nice touch to cool off. Would for sure stay here again! Thanks for the warm accommodations!

5.0/520 Jan 2021

Ryan

Good place overall reccomend

5.0/529 Aug 2020

Alex • Couple Trip

Had an amazing stay. Julia is awesome and always available.

5.0/512 Jul 2020

MIGUEL ANGEL

Excelente atención. No tiene playa pero algunas habitaciones con jacuzzi

5.0/514 Mar 2020

IrinaG • Family Trip

The room was beautiful and impecable, very inviting, elegant and quiet. And the staff goes above and beyond to make your stay perfect, I have nothing but good thoughts about Nativa, I'd definitely be back.

3.0/56 Jun 2021

Verified traveler • Solo Trip

Breakfast was good, staff pretty friendly.

3.0/513 Jan 2021

Michael • Solo Trip

Ok but too loud, had a nightclubs in the hotel blaring music until 6am.

3.0/519 Jan 2020

Ariadna • Couple Trip

The rooms are very affordable and are clean. The bed is comfortable. The hot water lasts less than five minutes and there is no parking. Also, to go to the beach you have to go to a bar and have a drink or drive up the road to go to the public beach. The description "beach front property" is misleading. The staff is friendly and helpful.

3.0/59 Jan 2020

Paola • Family Trip

Nem deveria ser chamado de Hotel!! Não tem nenhum serviço de quarto,nenhum restaurante,nenhum serviço de praia,como falam aqui! limpeza ok,quarto ok,mas a porta estava com problemas para fechar,o chuveiro péssimo! O gerente foi muito prestativo! Mas o hotel,francamente,não pode ser chamado de hotel!!

2.0/511 Feb 2021

Verified traveler • Couple Trip

The Standard Cabin is very basic but everything works. The deck at the entryway is very small and barely functional. Inside the dark wood initially looks cool but there is barely any lighting so it is always dark. No place to hang any clothes. The beach is 1 minute away as the bird flies but beach access is tightly controlled. You will need to pay to get to the beach or sneak through a hotel. Breakfast was good. If you are a backpacker looking for a basic room it will work. We stayed one night of our 5 night reservation and forfeit the rest opting to stay at a nearby hotel on the beach.

2.0/523 Sep 2020

Juan • Couple Trip

Mala experiencia sin estacionamiento sin alberca no acceso a la playa mala actitud del encargado

1.0/522 Aug 2021

Daniela • Solo Trip

I work remote. I booked this place because they said they had WiFi. They did not have functional wifi when I got there. So I never checked in or even entered my room (it wasn’t ready yet). I grabbed my bag, when across the street to finish work and booked a different hotel. It’s been a week and Expedia still can’t reach the hotel to request a refund for my room. I guess they don’t have wifi nor do they answer the phone. Complete lack of integrity.

1.0/53 May 2021

Verified traveler • Trip with Friends

海沿いと表記されていたのに、海沿いじゃなかった。嘘の表記がいくつかあった。

1.0/517 Feb 2021

Rafael • Trip with Friends

There was no receptionist and we waited for 3 hours for a security guard to show up. In the mean time the housekeeping person was alleging that my prepaid reservation was NOT paid and they were trying to charge me for the room AGAIN. To add insult to injury, after having paid for a "suite", they put me in the lowest category possible as they had oversold the hotel. Nobody from reception showed up the entire day even though the person was allegedly on their way the entire afternoon. The housekeeping person said that I would receive a discount the following day. Surprisingly enough there was actually someone at reception that offered no apologies or seemed to give a rat's a$$ about my experience. He said he could not offer any kind of compensation and just simple did not care. The hotel is described as eco chic. I see the eco part but NOT the chic. The room is barely basic and there were ants in the bed. The worst experience I have ever had in México which is very surprising since I usually have exceptional service every where. HORRENDOUS!! Please avoid at ALL COSTS!!

1.0/54 Feb 2021

Verified traveler • Solo Trip

The rooms leak/flood, there is a large stagnant mosquito breeding pond right in the center, and the management is atrocious. If you stay here DO NOT pay in advance, as they will lie and do anything to keep your money when you invariably check out early. STAY AWAY!!! You have been warned, this place has horrible reviews for a reason.

1.0/510 Jan 2020

Verified traveler • Couple Trip

the room was not the one managed in the reservation and not available after 2 nights. Price is out of range according to location, amenities and conditions of room and hotel.

1.0/59 Jan 2020

Edouard • Trip with Friends

Stills waiting on my full refund as we were not accepted in the hotel.

1.0/58 Jan 2020

Verified traveler • Solo Trip

Buongiorno, la mia esperienza è stata pessima in quanto all'arrivo in struttura ( ore 21,00 comunicato qualche giorno prima tramite mail)) mi è stato detto che la mia camera non c'era più,. Premetto che avevo prenotato il 05/10/2019 e visto che c'era la possibilità avevo scelto di pagare in struttura. Mi è stato detto che non avendo pagato al momento della prenotazione la mia camera è stata data ad un altro cliente. Per cui sono andata alla ricerca di un altro hotel e sinceramente dopo 15 ore di viaggio non è stato molto piacevole per cui per me è NO....

1.0/527 Dec 2019

Fred • Couple Trip

Payé pour une chambre suite de luxe jingle et reçu une cabane sans confort sombre près d ordures. Patron a dit avoir reçu l argent d expedia mais ne verifie pas à quoi la réservation correspond. Si on n est pas content prendre contact avec expedia ! Personnel absent patron disparu. Un ÉNORME groupe electrogene bruyant tourne 24/24

Popular Facilities

WiFi

tiket Green

Free Parking

Sports & Recreation

Garden

Public Facilities

Parking (Free)

Hotel Services

Luggage Storage

Food & Drinks

Continental Breakfast

Info

No Elevators

Hotel Policy

Smoke-free Property

In-room Facilities

Patio or terrace

Transportation

Tours/Ticket Assistance

tiket Green

Connectivity

Free WiFi

Location

See maps

View on maps

Carretera Tulum-Boca Paila KM 8.5, Tulum Beach, Zona Hotelera, Tulum, QROO, MX

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-9:00 PM

Check-out11:00 AM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and a first aid kit

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.

About Nativa Hotel Tulum

Nativa Hotel Tulum Location
Located in Tulum (Zona Hotelera), Nativa Hotel Tulum is steps from Tulum Beach and a 2-minute drive from Sian Ka'an Biosphere Reserve. This hotel is 7.2 mi (11.5 km) from Tulum Mayan Ruins and 4.9 mi (7.8 km) from Playa Paraiso.

Nativa Hotel Tulum Facility and Service
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Nativa Hotel Tulum Rooms
Make yourself at home in one of the 10 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided on request.

Restaurant and Cafe
Enjoy a satisfying meal at Nativa serving guests of Nativa Hotel Tulum. A complimentary continental breakfast is served daily from 7:30 AM to 11:30 AM.

Room Type and Price

Wed, 02 Sep 2026 - Thu, 03 Sep 2026 (1 night)

1 Room, 1 Adult, 0 Children