Hotel>Quintana Roo>Cozumel>Ocean Riviera Paradise All Inclusive

Exterior & Views 1, Ocean Riviera Paradise All Inclusive, Cozumel

Sport & Beauty 2, Ocean Riviera Paradise All Inclusive, Cozumel

Bedroom 3, Ocean Riviera Paradise All Inclusive, Cozumel

Public Area 4, Ocean Riviera Paradise All Inclusive, Cozumel

Bathroom 5, Ocean Riviera Paradise All Inclusive, Cozumel

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General Info

Reviews

Location

Accommodation Rules

About

Resort

Ocean Riviera Paradise All Inclusive

Cozumel, Quintana Roo

The Fun Awaits

Comfy place to relax and rechargePamper yourself with a hair salon.

Dining service availableNo need to go out for meals! This accommodation provides a restaurant and a cafe.

Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.

Suitable for your business tripStay productive with business facilities.

Reviews

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4.0/5

GoodFrom 100 reviews

5.0/520 Jul 2026

Bhautik

Every

5.0/520 Jul 2026

carem • Family Trip

Reservamos en la seccion privilege...fue una excelente decision, habitaciones y amenidades excelentes . Nuestra concierge Arys hizo que nuestra estancia fuera mas que inolvidable....tienes restaurantes para comer riquisimo donde hay opciones para todos los gustos.. Seguro que volveremos a hospedarnos aqui.

5.0/520 Jul 2026

Damarys Jorge • Family Trip

Súper

5.0/520 Jul 2026

Manuel • Family Trip

Excelente lugar, definitivamente si regresaria

5.0/520 Jul 2026

Charnjit Kaur • Family Trip

Beautiful resort with a variety of food options and pools to choose from. Not too much night life but enough for an enjoyable leisure vacation. I would recommend to have more coffee shop options around the other buildings rather just in the 1 main area. Otherwise very clean resort

5.0/518 Jul 2026

Jorge • Family Trip

We had a wonderful week at this all inclusive hotel. The staff was very friendly and there are lots of options for entertainment for the whole family. All restaurants we visited served delicious food. It’s certainly a place to come back.

5.0/517 Jul 2026

Soumyasri • Family Trip

Friendly staff and amenities.

5.0/515 Jul 2026

David Robert • Family Trip

Butler Antonio is #1 hands down, not even close. We didn’t have 1 hiccup the entire trip! Amazing staff, great food options, incredible facilities. Room service and house keeping was great!

5.0/514 Jul 2026

Rane Renee Dumaraos • Family Trip

This resort is going to be our new go-to resort! The rooms were clean, the environment was well kept and beautiful, and the staff was always kind! We had more accommodating staff than not, but those who were not as accommodating did not overcome the majority of the kind staff there! The lay out is great, not too far and not too close to each other. It allowed us to be spaced out with other guests during the day, but coming together at night was great and fun! Many activities that the H10 website plans/schedules through out the day to try different things as groups! Each person we went to was 21+ and we loved every pool, bar, and restaurant! Food was GREAT! Definitely better experience than other all-inclusive resorts we’ve been too. We were planning our trip back while we were checking out! Such a great and memorable stay!

5.0/513 Jul 2026

Kiyanah • Trip with Friends

Everything was great

5.0/513 Jul 2026

Andreia • Family Trip

The resort was great. Staff is friendly, food and drinks are great and the grounds are very nice. Family friendly with plenty to do.

5.0/512 Jul 2026

Esperanza • Family Trip

Nice options for dining. Great selection of buffet for all meal times. My kids loved their breakfast. Pools were not overcrowded. Had a great time!

5.0/512 Jul 2026

DANIEL ROSILLO • Couple Trip

Un hotel con muy buena comida y atención.

5.0/512 Jul 2026

Kevin • Family Trip

Pleasantly surprised - excellent service and great food We did not know what to expect, especially while traveling with our six-month-old baby, but we ended up being very happy with our week. We booked a garden-view junior suite for a quieter stay. The room was modern, comfortable and nicely decorated, and the air conditioning was quiet and efficient. We noticed a minor sewer smell in the bathroom, but the hotel team resolved it quickly. What impressed us most was the service. Everyone was attentive, regularly checked whether we needed anything, and communication through WhatsApp was very easy. The buffet and restaurant staff were especially thoughtful. This was my fifth resort experience between Mexico and the Dominican Republic, and the service here truly stood out. The buffet was varied, with daily changes and plenty of healthier options. We also enjoyed the restaurants, especially Sakura and the Italian restaurant. We tried the Privilege section for two days and recommend the upgrade for its separate pool, excellent restaurant and terrace jacuzzi, which was especially nice when it rained. The pools were the only weaker point: they felt a little small, the children’s pool was noisy and sometimes cloudy, and the beachside pool had limited shade. The beach was affected by sargassum despite daily cleaning. Overall, we were pleasantly surprised and would rate the resort 4.5/5. Special thanks to Irving, Aylin and Gustavo for their kindness and help throughout our stay.

5.0/512 Jul 2026

jeanette

Everything was great , Arrival , staff ,buses that take you end to end of resort

5.0/512 Jul 2026

Mayara • Family Trip

Great resort, family friendly as well!!

5.0/510 Jul 2026

MICHAEL • Family Trip

Our stay at this resort was one to remember and we want to come back. The property is amazing, the pools are great. The food is another topic. We had the best experience in this category. We never got bored, they have something for everyone here. The entertainment group with William was unmatched. He made the fun through the roof. We thank Expedia as well for having it on their site. A must with family or just couples.

5.0/59 Jul 2026

Aaron Flores • Trip with Friends

This was our first time staying at Ocean Riviera Paradise. The staff was very welcoming as soon as we walked in to the lobby. Where we were escorted to the privilege check-in. The privileged staff were very knowledgeable and will inform you with all the upgrades you have as a privileged guest. We were introduced to our butler Pool (pronounced Paul) who by far made or stay much better by booking all our reservations for dinner and fulfilled any need that we had. Keep in mind. The hotel is very large and lengthy. Thankfully, the resort has a trolley that operates from 7 AM till 10 PM which was very helpful. There are plenty of pools for everyone to enjoy. A kids, adults only, privilege, and oceanfront pool. I can’t say that much about the other pools since we were at the privilege pool the entire stay. Plenty of restaurants with a great variety food from Italian, Mexican, steakhouse, Teppanyaki which were all fantastic. The privilege lounge also has a great breakfast, but we seem to get faster service at the breakfast buffet at the entrance and more of selection. We upgraded our room to a oceanfront suite which came with a large pullout sofa and a king size bed with two TVs and two restrooms. Our fridge was consistently stocked with beverages. The beach was a hit a mess with all the seaweed overtaking the water. But we knew beforehand what we were getting ourselves into so it wasn’t really a big deal.

5.0/58 Jul 2026

Perceveranda • Family Trip

Housekeeper keeps our room clean I’m just curious how they clean sanitized the pools Server at the buffet were good Some of the staff don’t greet you good morning when they see you out

5.0/58 Jul 2026

Carol • Family Trip

This was our first time at Ocean Riviera Maya and we had a great vacation! 🌴☀️ This is a wonderful, family-friendly resort and we are already looking forward to our next trip here! All the staff have been amazing, attentive, and helpful. The resort offers "privilege" access which includes a separate lounge, restaurant, private pool and beach areas, priority reservations for restaurants, and a butler who is available to help with any questions or needs. Efrain was our butler and he took amazing care of us! He greeted us upon arrival, showed us our room, gave us a tour of the resort, and truly went above and beyond. We were celebrating my birthday and he went out of his way to decorate our room with a banner, balloons, champagne, and a sweet treat. Hersson who works at the privilege pool also took great care of us. He went out of his way to help us and we looked forward to seeing him every morning. Nelly was our pool server and was friendly, helpful, and on top of everything! Ocean Eats (the resort version of room service) was excellent and it was nice to have kid-friendly options that could be delivered. Our room was great and we loved the private swimout. We appreciated having access to more quiet areas and restaurants especially while traveling with a special needs child. We had a great dinner at the hibachi restaurant with Alberto, America, and Carlos! They also have on-site bowling and Lizbeth did a wondeful job leading activities! It was fun to watch World Cup games here

Popular Facilities

Swimming Pool

WiFi

Parking

Fitness Center

tiket Green

Spa

24-hour Front Desk

Elevator

Restaurant

Children Facility

Luggage Storage

Meeting Facilities

Free Parking

Sports & Recreation

Picnic Area

Arcade/Game Room

Snorkeling

Outdoor Tennis Court

Snack Bar/Deli

Water Park

Volleyball

Beach Volleyball

Fitness Facilities

Diving

Bowling

Outdoor Pool

Tennis

Garden

Pool Umbrellas

Basketball

Nightclub

Kids Facilities

Children Playground

Babysitting or Childcare

Babysitting or Childcare (Surcharge)

Babysitting or Childcare (Free)

Children's Club

Children's Pool

Health & Beauty

Hair Salon

Spa

Hotel Policy

Smoke-free Property

Public Facilities

ATM/Banking

TV Lounge

Elevator/Lift

Sun Loungers

Parking (Free)

Hotel Services

Wedding Services

24-hour Front Desk

Multilingual Staff

Concierge Services

Luggage Storage

Porter/Bellhop

Laundry Service/Dry Cleaning

Hotel Safe

Other Facilities

Grocery/Convenience Store

Bar/Lounge

Food & Drinks

Breakfast

Breakfast Buffet

Private Dining Service

Poolside Bar

Coffee Shop or Cafe

Business Facilities

Computer

Business Center

Shopping On-site

Gift Shops or Newsstand

Meeting Rooms

Ballroom

In-room Facilities

Mosquito Net

Patio or terrace

Transportation

Tours/Ticket Assistance

tiket Green

Penghematan Energi

tiket Green

Connectivity

Free WiFi

Location

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View on maps

Carr Fed Chetumal Cancun km 296 Predio, Montecarlos Lt 7, 7-1 Xcalacoco, Playa del Carmen, QROO, MX

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-5:30 AM

Check-out12:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Pool access available from 8:00 AM to 8:00 PM.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.

About Ocean Riviera Paradise All Inclusive

Ocean Riviera Paradise All Inclusive Location
When you stay at Ocean Riviera Paradise All Inclusive in Playa del Carmen, you'll be on the beach, within a 10-minute drive of Quinta Avenida and El Camaleón Mayakoba Golf Course.

Ocean Riviera Paradise All Inclusive Facility and Service
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a nightclub, and a complimentary water park.

Ocean Riviera Paradise All Inclusive Rooms
Make yourself at home in one of the 782 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

Restaurant and Cafe
Grab dinner at Blue Moon, a restaurant that specializes in French cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wind down with a drink at one of the 10 bars/lounges or 4 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Room Type and Price

Thu, 29 Oct 2026 - Fri, 30 Oct 2026 (1 night)

1 Room, 1 Adult, 0 Children