Hotel>Quintana Roo>Cozumel>Orchid House Tulum Jungle

Sport & Beauty 1, Orchid House Tulum Jungle, Cozumel

Exterior & Views 2, Orchid House Tulum Jungle, Cozumel

Bedroom 3, Orchid House Tulum Jungle, Cozumel

Bathroom 4, Orchid House Tulum Jungle, Cozumel

Food & Drinks 5, Orchid House Tulum Jungle, Cozumel

See all photos

General Info

Reviews

Location

Accommodation Rules

About

Hotel

Orchid House Tulum Jungle

Cozumel, Quintana Roo

The Fun Awaits

Perfect for nature loversOnly 3.5 km to Tulum National Park

Reviews

See all

4.5/5

FantasticFrom 100 reviews

5.0/516 Jul 2026

DeAmoni Faith • Couple Trip

Property is nice and staff are helpful

5.0/58 Jul 2026

Tiffanie • Couple Trip

The staff was amazing and very attentive! Great customer service and very accommodating. The room was slightly dirty upon arrival, the exterior tub and sheets were slightly dirty. However, given the hotel being in the jungle the lack of cleanliness comes with the territory. Would definitely stay here again, but in a room located upstairs. Amazing and beautiful place.

5.0/51 Jul 2026

Anastasia

Great stay! Thank you. Staff was very helpful and kind.

5.0/525 Jun 2026

Ana • Couple Trip

Frank was very nice and professional! He helped us on everything we needed! And all of the staff over all were amazing! They keep the property clean, smells good and food was amazing! They cleaned my room every day! The property is closed to everything you need restaurants, beach, cenotes, groceries and gas stations. Thank you to Frank and all the staff for making my Stay wonderful and welcoming!

5.0/523 Apr 2026

Marissa • Couple Trip

We have a great team experience at Orchid House Jungle. The hotel was beautiful and peaceful. The food was amazing and fresh. The staff was the best, they were accommodating to our needs and help facilitate rentals and tours. We felt like family there with the personal approach and attention. We visited the sister hotel and they were great as well. The continental breakfast was perfect and rooms were cleaned everyday. We will be definitely coming back.

5.0/522 Apr 2026

Joe • Couple Trip

The property is absolutely beautiful, and well maintained. The staff, especially Frank the concierge, is very attentive and responded quickly to all requests. I went to Tulum to celebrate my 50th, and it did not disappoint!! Frank and staff decorated and maintained the room daily. I returned from my daily outing to a new surprise daily! My family ordered balloons, wine, and a cake- everything was spectacular. They really paid attention to detail. Things to know: -The hotel is not on a beach, but it is near it- short 10 min taxi ride away -The hotel has beach cabanas but does not provide a way to get there- I suggest they have shuttle service to these cabanas for customers to enjoy, as taxi’s are not cheap -There are local bike/vespas for rent -There are great restaurants within walking distance- we had great local food, and Pizza nearby. -Near activities like snorkeling, and the ruins - but you have to pay for transportation to get there - They offer complimentary Continental breakfast (fruit, coffee, yogurt parfait, toast, and Jam)- delicious! -You have a private outdoor soak pool in your room. but be mindful of mosquitoes- they are vicious! I recommend a stay here, but i recommend you either rent a car, or Vespa to get around, as taxis are costly. Buy the local mosquito repellent!! You’ll need it for outdoor dining, and activities.

5.0/57 Apr 2026

NELIDA • Family Trip

Staff were friendly had a great jungle like experience

5.0/528 Mar 2026

Renelle • Couple Trip

Staff was super friendly and accommodating!

5.0/519 Mar 2026

Stephen • Couple Trip

We loved our weeklong stay here. The rainforest vibe and secluded pools and waterfalls were just the atmosphere we wanted, and the location away from the beach in a quiet neighborhood was as very appealing. We had a room with a garden and soaking tub that gave the place the feel of an expensive boutique hotel for a fraction of the cost. The breakfast included with our room was small but excellent, and we made good use of the bar's happy hour. Superb margaritas!

5.0/517 Mar 2026

Jhade • Couple Trip

Excellent staff, especially Frank who can organize excursions and bike rentals to get from point A to point B

5.0/59 Mar 2026

Trina • Couple Trip

5.0/528 Feb 2026

Netnapit

Great experience and nice staff

5.0/59 Feb 2026

Evelyn Dayana • Trip with Friends

Amazing stay! The suite exceeded my expectations—huge space, super comfortable beds, and a spotless bathroom. The outdoor jacuzzi was a perfect touch. Housekeeping cleaned every day, and the continental breakfast was delicious. The staff was incredibly kind and welcoming. If you’re looking for a quiet place to relax but still close to everything, this is the perfect spot.

5.0/521 Jan 2026

James • Couple Trip

I cannot say enough wonderful things about this little hidden gem of a hotel. The ambience is magical, the food is extraordinary, and the staff is wonderful. They truly did everything to make our stay fantastic. We stayed in the Orchid Room, which is a simple studio suite that has an amazing charm to it. The structure is almost a polished concrete "igloo", with smooth flowing curved lines. This is built directly into and around the trees which form the center open plaza of the hotel. The suite opens onto a private patio deck that overlooks this plaza and the swim-up pool/bar and restaurant below. You can enjoy a drink or meal as beautiful birds light on the trees in the open air. We tried multiple items on the menu over five days. Every single dish was fantastic. The continental breakfast with yogurt and fresh fruit was fabulous. The Huevos Rancheros, Salmon, and Risotto were all excellent as well. All this is enough. But the thing most special about Orchid House is the staff. Antonio, Jose, Luis, and especially the manager Frank (Frank deserves a special mention) were superbly hospitable and made our stay everything it could be. Housekeeping was special, to say the least. We were celebrating a birthday and anniversary, and every day we would return from our travels to find the room decorated celebrating the event with creative bath towel designs; swans, rose petals, candles, and congratulatory messages. You're just not gonna get this kind of special service in a chain.

5.0/58 Jan 2026

KRISTOPHER • Couple Trip

David and Frank made me a customer for life!

5.0/58 Jan 2026

KRISTOPHER • Couple Trip

Ill never stay anywhere else again in Tulum. There's a reason this place has just high reviews. The location is perfect, the rooms make it feel like in jungle palace. But what made me write my 3rd review in life is how amazing they are at customer service. There were a few small issues in room. And a loud cat out back. What makes me a loyal guest forever is how they respond. They were so quick and on the, and nothing was too small an issue to them. The interior makes you feel so peaceful. And then I leared you even greet free access to their beach hotel also. Amazing!

5.0/55 Jan 2026

Agnieszka

Thanks

5.0/512 Dec 2025

Muhammad • Couple Trip

I had the best experience staying in this hotel. The staff were all super friendly - the best host was Frank at the front desk. He did absolutely everything possible to make sure we had a great stay. He was always willing to help out with anything I needed or any questions I had about the city. They were so thoughtful to even upgrade our room before we arrived! The restaurant at the property had the best fish tacos!

5.0/510 Dec 2025

Ty • Family Trip

Amazing staff!! Frankly took great care of us the entire time we were there.

5.0/524 Nov 2025

Sarra • Couple Trip

Beautiful hotel with gorgeous architecture. We loved our stay and especially our room (booked the Orchid room). We also had free access to their Beach-club at the Orchid House Tulum Beach. Staff was kind and welcoming. Location is close to everything and is safe. There's free parking on the property and there's someone at night to guard the entrance door. Food and drinks are on you and some area will be reserved. At night there was some bugs but they were more scared of us then we were of them. Pretty harmless. We are in a jungle so it's also normal. A/C was our bestfriend. Kept the room cool and nice as it was hot and humid outside. Downsides : 1. Poor wifi as it comes and goes. We needed to either connect with our own data plan or go outside our room for a better connection. If you do need to work while traveling keep this in mind. 2. A lot of mosquitoes. So prepare yourself and bring some mosquito repellent or be cautious when entering or leaving your room. (Well again, we are in a jungle so it's kinda inevitable) Complimentary breakfast was tasty and healthy (yogurt with granola, plate of fruit and toast with jam and butter). However, if you are a person that needs protein for breakfast, this might not be for you as you will get hungry or find that it's not enough. I would recommend to pay extra or get around to find a more filling meal if you are on a budget. Overall, we really loved our stay and our trip in Tulum. Description was the property in exact.

Popular Facilities

WiFi

Parking

tiket Green

Spa

Airport Transfer

24-hour Front Desk

Sea View

Luggage Storage

Free Parking

Sports & Recreation

Picnic Area

Beach Shuttle (Surcharge)

Snorkeling

Garden

Snack Bar/Deli

On Private Beach

Public Facilities

On-street Parking

Parking (Free)

Hotel Services

Luggage Storage

Wedding Services

Front Desk

Laundry Service/Dry Cleaning

Hotel Safe

Concierge Services

Other Facilities

Bar/Lounge

Food & Drinks

Beach Bar

Breakfast

Poolside Bar

Health & Beauty

Spa

Info

No Elevators

In-room Facilities

Patio or terrace

Hotel Policy

Smoke-free Property

Transportation

Bicycle Rental

Airport Transfer (Surcharge)

Tours/Ticket Assistance

Shuttle Service

tiket Green

Connectivity

Free WiFi

Location

See maps

View on maps

Aldea Zama, Calle Kinich Na, Tulum, QROO, MX

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-anytime

Check-out12:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.

About Orchid House Tulum Jungle

Orchid House Tulum Jungle Location
With a stay at Orchid House Tulum Jungle in Tulum (Zama), you'll be a 4-minute drive from Tulum National Park and 7 minutes from Tulum Mayan Ruins. This luxury hotel is 3.2 mi (5.1 km) from Playa Paraiso and 4.2 mi (6.8 km) from Gran Cenote.

Orchid House Tulum Jungle Facility and Service
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).

Orchid House Tulum Jungle Rooms
Make yourself at home in one of the 10 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

Restaurant and Cafe
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Continental breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.

Room Type and Price

Fri, 16 Oct 2026 - Sat, 17 Oct 2026 (1 night)

1 Room, 1 Adult, 0 Children