Hotel>Quintana Roo>Cozumel>Zereno Tulum Beach Club Access

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Bedroom 4, Zereno Tulum Beach Club Access, Cozumel

Bathroom 5, Zereno Tulum Beach Club Access, Cozumel

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General Info

Reviews

Location

Accommodation Rules

About

Aparthotel

Zereno Tulum Beach Club Access

Cozumel, Quintana Roo

The Fun Awaits

Perfect for nature loversOnly 4.1 km to Tulum National Park

Reviews

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4.1/5

GoodFrom 21 reviews

5.0/57 Oct 2025

Michael • Couple Trip

Beautiful rooms!

5.0/530 Sep 2025

Inna • Solo Trip

Amazing hotel! I really like the interior design

5.0/516 Jul 2025

Antonette • Solo Trip

I was pleasantly surprised. Rustic decor with modern services. Clean, quiet & personalized service breakfast was delivered to room & airport drop off provided an extra touch. All staff were super friendly & helpful especially Thomas, who assisted in maneuvering a hiccup with a tour company. Will definitely recommend & return. Thanks a lot.

5.0/51 Jul 2025

María Teresa

It was a good experience clean people wrrr very nice

5.0/526 Jun 2025

Mia • Family Trip

Great hotel and service

5.0/525 Jun 2025

Roberto • Family Trip

Great place love it

5.0/510 Jun 2025

Brandon

I stayed at the top floor so the apartment ruff

5.0/51 Jun 2025

Gaddiel • Family Trip

Was very nice and excellent service

5.0/529 Jul 2024

Kim • Couple Trip

We hadden onze eigen auto, wat wel een vereiste was in Tulum. Hotel ligt in Tulúm pueblo dus een stuk van het strand verwijderd. Accomodatie was echt perfect! Zo een mooi appartement hebben we niet verder gezien in Mexico, met eigen mini zwembad

5.0/515 May 2024

Neisius • Family Trip

Appartement duplex très spacieux au calme nous avons adoré

5.0/528 Feb 2024

camille • Family Trip

Sejour super sympa. Daniel a l'accueil est tres souriant, gentil et pleins de conseils. Nous avons eu bcp de mal a trouver l'hôtel cependant avec une arrivee tardive ou personne ne repondais a nos appels sur WhatsApp.

5.0/54 Aug 2023

miriam • Family Trip

Excelente lugar

5.0/528 Jul 2023

OSBALDO • Family Trip

The property is very beautiful and secluded. The gentleman at the front desk was outstanding!

4.0/518 Dec 2025

Jesse • Couple Trip

We had a nice stay at Zereno. We were able to book last minute as we had an issue with our other accommodation. The staff were friendly and professional and check in and out was easy. We visited in December and the pool was a bit chilly but we still enjoyed it one afternoon. The breakfast was very modest. While this hotel has relationships with other beachfront businesses, they don’t have their own beach access and it’s about 15 minute drive to the beach. Our room was clean and beautiful.

4.0/515 Mar 2025

Alexander • Couple Trip

Great place and great staff! Breakfast is kind of light and area can be a bit noisy (highway, construction)

3.0/524 Mar 2026

Lotta • Couple Trip

Fin lägenhet. Dåligt läge på hotellet. Ligger helt off i en gated community. Vår balkong hade läge ut mot en trafikerad gata vilket gjorde att vi inte kunde utnyttja balkongen alls. Inga restauranger i närheten. Dålig frukost.

3.0/51 Dec 2025

Emilie

Mega god service! Super venlig og hjælpsomt personale! Og smukt hotel. Dog er beliggenheden ikke særlig god i forhold til stranden så enten skal man gå 1,5 time, cykle 30 min eller køre knallert eller bil i 15 min. Og det er ikke fordi hotellet har faciliteter til man bare kan ligge der hele dagen. Poolen er meget lille og solen rammer på intet tidspunkt ned ved poolområdet. Morgenmaden er virkelig kedelig, du får 2 stykker brød, 1 smør og 1 syltetøj, og to små bæger med 3 tsk yoghurt og 3 tsk müsli, og en tallerken med frugt der smagte gammelt og vandet. Vi oplevede dsv også mug på brødet en morgen og hår i maden og et dyr i vores kaffe. Jeg synes godt de bare kunne servere en normal skål med müsli og youghurt for det vi fik holdte os mætte i 30 minutter. Men rengøringen var god og værelset var super fint.

2.0/520 Feb 2024

Andre • Family Trip

The service was amazing, the staff was great, but the overall condition of the hotel was far from the photo’s online. The property is considerably older than the photos show. Our room had an extremely foul stale water odor that remained the entire three night stay despite multiple attempts from the maintenance and management to remove. After night one we discovered that it was due to a clog in the shower. The water in the main bedroom shower drained so slowly that it rose so high that it nearly flooded the bathroom. Unfortunately, there were no other rooms to move to during this time, which is very unfortunate because the staff was great. The pool was so filthy and had so much mildew that my son and I couldn’t even take a swim. The photo’s definitely do NOT depict the pool how it truly is.

1.0/526 Oct 2024

Ilyitch

I called the property to schedule airport transportation that was offered with the reservation. They acknowledged they were not offering the full transportation and that they would be happy to approve a refund for this via expedia. This was confirmed to me via phone twice. Expedia reached out to them on at least 3 different occasions and they never responded. So I was charged for a stay that I could not keep because the were not rendering full services promised. Call before you book.

1.0/528 Sep 2024

Kendall • Solo Trip

I selected this property due to the shuttle pickup from the airport. When I made it, they were not there & when I contacted the property via WhatsApp I was told they will not pick me up & to take the bus to Tulum center, then ask for direction to the location.. My phone service was not working properly so this made the situation very nerve wrecking. I do not speak Spanish, so it was tough making it to the destination. Luckily a young lady assisted me to location 4 hours later. The situation made me upset that I ended up returning back to the states the following day. The property was nice & the front desk worker was nice, but the sales team was not pleasant which turned my birthday experience into a not so good one. I was happy to leave.

Popular Facilities

WiFi

Parking

tiket Green

Spa

Elevator

Free Parking

Sports & Recreation

Garden

Hiking

Public Facilities

Elevator/Lift

On-street Parking

Parking (Free)

Hotel Services

Hotel Safe

Luggage Storage

Concierge Services

Health & Beauty

Spa

Hotel Policy

Smoke-free Property

In-room Facilities

Patio or terrace

Transportation

Bicycle Rental

Tours/Ticket Assistance

tiket Green

Connectivity

Free WiFi

Location

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View on maps

Aldea Zama, Aldea Maya, Lote 3, Tulum, QROO, MX

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-11:00 PM

Check-out11:00 AM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Pool access available from 8:00 AM to 9:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
The property is professionally cleaned.
Guests can access their rooms with a mobile device.

About Zereno Tulum Beach Club Access

Zereno Tulum Beach Club Access Location
Located in Tulum (Zama), Zereno Tulum Beach Club Access is within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. This hotel is 3.2 mi (5.2 km) from Tulum Beach and 11.9 mi (19.1 km) from Xel-Há Park.

Zereno Tulum Beach Club Access Facility and Service
Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. This hotel also features complimentary wireless internet access and concierge services.

Zereno Tulum Beach Club Access Rooms
Make yourself at home in one of the 18 individually decorated guestrooms, featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

Restaurant and Cafe
Relax with your favorite drink at the bar/lounge or the poolside bar.

Room Type and Price

Mon, 17 Aug 2026 - Tue, 18 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children