Stay Suan

[Notice]
If guests check-in or payment is scheduled to occur after 08:00 PM (Korean time), guests must call the accommodation contact number directly.

[Common Information]
ㅁ When making a reservation, it is essential to provide the correct phone number and email address. This information allows the property to contact guests for property details and check-in instructions (both face-to-face and non-face-to-face).
ㅁ If guests do not provide or enter incorrect contact information during the reservation, the correct details along with a copy of the reservation confirmation or details must be promptly forwarded to the property.
ㅁ The property cannot be held responsible for any issues arising from the absence or inaccuracy of contact information.
ㅁ For check-ins after 08:00 PM (Korean time) on the arrival day, it is necessary to contact the property in advance to arrange the check-in time and procedure.

All children and infants are considered adults for occupancy purposes.
All special requests are subject to availability.
An additional charge will be required for use of the property facilities such as BBQ, swimming pool, and spa.
Availability of property facilities may be subject to weather conditions or property related circumstances.
Check-in may be rejected if the number of guests at check-in is more than the number of persons in the booking.
Guests are required to provide a phone number at which property can reach them, when making the reservation.
Guests arriving after 07:00 PM(KST) are required to contact the property directly prior to arrival.
If you have any questions, please contact the booking site’s customer service.
Property information will be sent to your registered email upon reservation.
Smoking is prohibited. Guests are responsible for all costs, damages, and liabilities caused by smoking.
The information for check-in and facilities will be sent to the phone number the guest provides. (If you do not receive a message, please check your email and find the property's contact number and call them.)
The minimum age of guests to stay is 19 years if unaccompanied by parents or legal guardians.
This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
ㅁ Each property has varying options, statuses, and charges for services, facilities, and payment methods. Therefore, guests must confirm directly with the property before check-in.
ㅁ Usage of additional services, facilities, or other options may be subject to restrictions based on weather or property conditions on the day of use. Refunds for property costs due to such limitations are not possible.
ㅁ Regardless of age, all children and infants are considered adults concerning room occupancy. Exceeding the maximum guest limit may result in additional fees or entry denial, even for reservations made through the booking site.
ㅁ Special requests are subject to variability based on individual property policies and circumstances.
ㅁ Smoking is prohibited within the property premises. Guests will be held responsible for any costs, damages, or liabilities resulting from smoking.
ㅁ For smooth operation and comfortable use of the accommodation, it is highly recommended to familiarize yourself with the terms and conditions stated at the time of reservation confirmation.
ㅁ For any further inquiries or information, communicate directly with the property for accurate and prompt assistance.
ㅁ Contacting the property through the 'Contact the property' feature within the booking site or app is not available. Reach out to the property or the booking site's customer service center for assistance.