★Pets can only be accompanied by pet studios or pet deluxe rooms ★
- Only small dogs weighing less than 10kg can enter with one dog per basic room.
- The maximum number of dogs per room is two, and an additional cost of 40,000 won is incurred.
- Some aggressive breeds may be restricted from entering
- For the safety of your dog, you must be in the cage or on a leash if you need a service visited by an employee in the room.
- No companion dog shall be left alone in/out the room, and the hotel shall not be responsible for accidents and loss of the dog due to carelessness of the guardian.
- In public places, dogs must wear a leash, be held in their arms, or move to a cage.
- Guests with their dogs should be aware that they are responsible for all the pet's actions in the hotel and promise compensation for any action (litigation, damage, damage, costs) caused or related to the dog's death, injury or property damage.
▶ Parking information
-One free parking is available per room except for family rooms (4 people).
-If you want to register additionally, it's 10,000 won per day, only cash (bill) payment. Thank you ^^
▶ Information on lost objects
-First, please contact the hotel to check if there is any lost item
-Please keep the lost item for up to 1 month. Please understand that it is a Peggy disposition after that.
-If you want a lost and found parcel delivery, you have to apply for a door-to-door parcel delivery, and exceptions are difficult. ex) Please send it to the convenience store registration. (The delivery fee is COD.)
※Information on the use of cooling and heating ※
-The air conditioner operation in June will be operated from 09:00 am to 22:00 am.
-The heating doesn't work in the summer, so please keep that in mind!
■ On your way here
Songdo Landmark Prugio City, 101, Art Center-daero 168, Yeonsu-gu, Incheon, 3rd floor The November Stay front desk (A-dong B-dong elevator available)
(You can use the elevator dedicated to Building A and Building B.) Joint Hall PW 9999
▶Check-in: Using kiosks at the front desk on the 3rd floor from 3 p.m
(If you use the kiosk, please search under the name of the person who made the reservation.)
Early check-in: KRW 10,000 per hour (maximum from 13:00)
▶Check-out: Please return the key to the kiosk by 11 a.m.
Rate Checkout: KRW 10,000 per hour (up to 13:00)
(Early, the rate may not be available depending on the reservation status and you must request it in advance.)
▶Front Desk Working Hours Guide
From 09:00 a.m. to 22:00 a.m
You can check-in early in the morning with kiosk and make a reservation on the same day!!
※ You can register for parking at check-in ^^
▶If you need to check-in after 10 p.m. and leave before 9 a.m., please contact the hotel.
※ Check points for deluxe separation reservation ※
-Deluxe Detachable ROOM-
-There are two types of doors or partitions, random assignments.
Please understand that it is difficult to refund or change rooms due to the above reasons :)
★Please read for consecutive nights★
-If you need more spare towels and other supplies such as bottled water, you can get additional free of charge from 09:00 am to 22:00 am at the front desk on the 3rd floor where you checked in. ^^
-We ask for your understanding that you have to come directly to receive it in the form of a residence, not a regular hotel, and thank you always. ♥
-Room cleaning per night is provided from 7 nights or more.
▶Add more people and bedding
- 20,000 won per person can be added only within the maximum number of people per room
- Additional bedding set 1 set 20,000 won
(You have to contact the hotel in advance to add bedding, it is difficult to provide it after face-to-face time.)
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