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Exterior & Views, The Pollux, Visp
Bedroom 2, The Pollux, Visp
Bathroom 3, The Pollux, Visp
Food & Drinks 4, The Pollux, Visp
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Hotel

The Pollux

Zermatt, Visp

The Fun Awaits

Comfy place to relax and recharge
Comfy place to relax and rechargePamper yourself with a sauna and a hair salon.
Nice location! Near public transport
Nice location! Near public transportOnly 377 m to Zermatt Station
Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

See all
4.8/5
FantasticFrom 101 reviews
5.0/526 Apr 2026
Ivelisse • Trip with Friends
Beautiful cozy hotel in a great location. We really enjoyed our stay. Highly recommend.
5.0/522 Mar 2026
Aleksandra • Couple Trip
Clean and fresh room, a very nice spa area, and excellent breakfast and service. Despite being located on the main street, it was very quiet at night. Only 3 minutes from the train station and right in the center of everything. The hotel also offers a very spacious ski room, which is perfect for winter stays, as well as a billiard table for those who enjoy playing. There is also a restaurant and bar at the hotel - one of the best in the village. We would definitely come back!
5.0/528 Feb 2026
Andrea • Couple Trip
Room was comfortable, clean and quiet. The staff was very nice and helpful. Would definitely recommend. Very close to train station & ski shuttle. Excellent breakfast.
5.0/515 Feb 2026
Thomas
Friendly reception, great location, excellent restaurant and lobby bar service. Breakfast staff could have been more friendly and welcoming however.
5.0/51 Feb 2026
Alessandra
Equipe excelente
5.0/526 Jan 2026
jody
All of the above. Nice hotel situated in the heart of downtown.
5.0/511 Jan 2026
Ai • Family Trip
Very comfy and good quality beddings Nice room with city view Very nice staff and amenities Overall A+
5.0/59 Jan 2026
Daniel • Family Trip
Everything was top notch but very expensivehotel
5.0/59 Jan 2026
Karolyne • Couple Trip
Excelente localização! Hotel super confortável os quartos, café da manhã muito bom! Super recomendo
5.0/522 Dec 2025
Moshe
Excellent
5.0/517 Dec 2025
Rodrigo • Trip with Friends
Todo impecable: el hotel, el bar, la habitación, etc.
5.0/516 Dec 2025
Marcella • Couple Trip
Sandra, the receptionist was one of the best but they were all fantastic. Very helpful and Olivia at the bar was a rockstar.!!
5.0/512 Dec 2025
Arnold • Couple Trip
Très sympa, personnel aimable et avenant. Hôtel très bien situé :) je recommande
5.0/520 Nov 2025
Hayden • Family Trip
Great place, lovely staff and great location, 4 minute walk from train station.
5.0/519 Nov 2025
jennifer • Couple Trip
Great location. Spacious room. Walkable to everything. Loved the lit fire in the lobby at night!
5.0/516 Nov 2025
Paulo • Couple Trip
Tinha vista para a rua principal
5.0/54 Oct 2025
Mark • Couple Trip
Helpful staff, convenient to train station
5.0/54 Oct 2025
Alexandra • Couple Trip
The staff were so friendly from the second we arrived, the room was spotless and they even took our luggage up for us as we had arrived early and left our bags at reception. It had a warm, cosy atmosphere with a log fire going in the evenings, and felt really welcoming.
5.0/516 Sep 2025
Matthew
This was easily the best hotel we’ve ever stayed at! We left our luggage pre check in so that we could explore Zermatt, and by the time we got back our room was ready (before the checkin time) and our luggage had already been delivered to our room. We loved the use of real keys instead of key cards, it sounds silly but it was a really fun touch to the whole experience. The room was super clean and very comfortable and our view of the Matterhorn was exceptional. The breakfast was wonderful and the staff were so kind! Our favorite part, however, was the sauna. We stayed during their fall shoulder season and had the space to ourselves for the entire time. They have four different saunas (herbal, Finnish, salt, and steam) and they were very well maintained and clean. We loved the option for a cold shock post sauna with the showers as well. It is also located perfectly All in all, a fabulous experience.
5.0/515 Sep 2025
Michelle • Family Trip
Great stay !

Location

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Bahnhofstrasse 28, Postfach 182, Zermatt, VS, CH
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in3:00 PM-11:00 PM
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.

See more

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

About The Pollux

The Pollux Location
The Pollux is centrally located in Zermatt, a 4-minute walk from Matterhorn Museum and 12 minutes by foot from Zermatt-Furi Gondola. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt-Matterhorn Ski Paradise and 0.1 mi (0.1 km) from Zermatt - Furi.

The Pollux Facility and Service
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a sauna, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

The Pollux Rooms
Make yourself at home in one of the 35 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

Restaurant and Cafe
Satisfy your appetite with Regional cuisine at Restaurant Pinte, one of the hotel's 3 restaurants. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Important Information
The property is closed between October 11 and November 14.

Room Type and Price

Sat, 15 Aug 2026 - Sun, 16 Aug 2026 (1 night)
1 Room, 1 Adult, 0 Children