Hotel>Arizona>Maricopa>Hotel Embarque, part of Unscripted by Hyatt

Lobby 1, Hotel Embarque, part of Unscripted by Hyatt, Maricopa

Swimming pool [outdoor], Hotel Embarque, part of Unscripted by Hyatt, Maricopa

Gym/fitness, Hotel Embarque, part of Unscripted by Hyatt, Maricopa

Bedroom, Hotel Embarque, part of Unscripted by Hyatt, Maricopa

Swimming pool, Hotel Embarque, part of Unscripted by Hyatt, Maricopa

See all photos

General Info

Reviews

Location

Accommodation Rules

About

Hotel

Hotel Embarque, part of Unscripted by Hyatt

Maricopa, Arizona

The Fun Awaits

Perfect for nature loversOnly 4.6 km to Desert Botanical Garden and 4.8 km to Papago Park

Near shopping centersOnly 3.4 km to Chinese Cultural Center

Nice location! Near public transportOnly 4.3 km to 44th Street - Washington Station and 4.7 km to 38th Street - Washington Station

Suitable for your business tripStay productive with business facilities.

Reviews

See all

3.1/5

OkayFrom 20 reviews

5.0/512 Mar 2020

Verified traveler • Couple Trip

The staff was great and friendly and helpful will stay there again great location but the staff was the best part and the hotel shuttle was a gteat benefit as well

5.0/59 Mar 2020

Kelly • Couple Trip

It's an older property that is maintained well, and was clean. What I really loved is that it was quiet and peaceful, even with Thomas Road nearby. The pool area was plentiful for us, the breakfast was wonderful, and my wife is somewhat picky. Breakfast time got busy, but that wonderful lady kept up, and everyone had their fill. It's quiet, peaceful, I didn't have to cook, and there's running trails and a nice sunning area. What more can you ask for in March?

5.0/524 Feb 2020

Verified traveler • Couple Trip

Manager was very pleasant, but the breakfast was out of food shortly after opening.

5.0/521 Feb 2020

Verified traveler • Couple Trip

Clean and friendly with great breakfast. In addition, great mattress and lots of wonderful pillows

5.0/512 Feb 2020

Alora • Trip with Friends

It was a really quick trip but the hotel room was very comfortable and clean. Front desk staff was so kind and helpful. Only thing was my room was next to the street and it was very noisy with cars and people walking by.

4.0/525 Feb 2020

Chris • Family Trip

Very peaceful and quiet even though the parking lot was full. Staff was friendly and helpful, grounds were well kept and relaxing. It appears the property in in the middle of being upgraded, so some things were not in as good of shape as they should have been. While it did not take away from the overall experience, I am sure once all the upgrades/repairs are done it will be even better. Location was great, just outside Scottsdale and close to shopping, dining and more.

4.0/521 Feb 2020

Verified traveler • Family Trip

Liked the price n location, cleanliness of the room and grounds. Receptionist was courteous. Breakfast was excellent with good choices on the menu.

4.0/512 Feb 2020

Verified traveler

Clean, comfortable hotel near the Camelback corridor and downtown Phoenix. Only issue I had was the noise coming from families in the pool at night( especially the dads). Breakfast was adequate and coffee was good

3.0/527 Mar 2020

Verified traveler • Family Trip

The staff was very unprofessional, and rude. The hotel was clean, and breakfast was good.

3.0/521 Mar 2020

Verified traveler • Family Trip

I'ts ok for price ,close to everything dont wait for shutlle, take uber or something ,nice staff !!

3.0/59 Mar 2020

Verified traveler • Trip with Friends

It was reasonable but overall low quality. There was a used bandaid sticking on the wall by the window. He toilet seat and bathtub were marked and chipped and out dated. The "heated" pool was not heated. I was looking in the room for a list of nearby restaurants, shops, things do, ect. When i asked the front desk if they had a list he looked at me and said google. Over all i was comfortable, staff was very nice, breakfast was decent. But i wouldnt return based off of the nightly rate and quality.

3.0/55 Mar 2020

Verified traveler • Solo Trip

The staff was really helpful and friendly. Room was clean. My room faced Thomas and between the road noise and how badly the hallway echoed from people yelling it was impossible to sleep.

3.0/517 Feb 2020

Kevin • Couple Trip

Our romantic staycation was filled with love, romance, horrible customer service was abruptly ended by retaliation for expectating to be treated like guests not criminals. The 2nd night we were at the hotel, i ahad plans to meet a friend while she was going to stay behind and relax. We said good bye in the lobby with the night clerk had just reflashed our door keys. I left and she went to the corner store. Upon return she was told that she needed return to the office and show id or leave.when i got back,she told me that my fiance had been kicked out the hotel that afternoon. Also inaccurate. I know because she was by my side the entire day in our room. The next day she went to an appointment in the am and i slept in or should i say overslept. I was crudely woken by an extremely rude housekeeper trying to push open the latched door. I informed her that we were staying over but had to wait for my fiance. I was told they would be calling the police despite our continued reservation In the move, her purse ( a $150 Coach purse) was left behind. When she inquired about it with the desk she was treated as if she was crazy and told they didnt have it. And then, scolded by the manager for accusing his staff of taking it. 4 hours later, they "found" her purse. The next day, Valentines Day, we were ready to rebook the room and were told that we cant rebook the room because she was on a do not rent list. Funny, weve stayed here 2 dozen times before with no issue. Never again.

2.0/526 Mar 2020

Deborah • Solo Trip

Service was great.. room was not good.. totally worn out carpeting.. old furniture.. bed was uncomfortable and bedding was in poor condition.. Best part of this hotel was the outdoor space

2.0/520 Feb 2020

Verified traveler • Couple Trip

There was a dirty towel hanging in the bathroom when we got to are room. 2 times I called the front desk, asking for information. They told me each time they would look in to it & call me back. never got a call back. Asked for a wake up call .NEVER GOT IT!!!

1.0/53 Jun 2020

sheila • Couple Trip

Never got to stay. Paid for a king room with a tub was given a filthy room with food everywhere and sheets on the floor. Given second room same except a double bed. Front desk guy had the nerve to say that’s what we have!! Then the manager tried to argue that we were offered a second room. Yes we were. Filthy room never again.

1.0/519 Mar 2020

Janet • Family Trip

The bed sheets were dirty. Dirty! Asked for a new room, bedside table stuck with food and beds DIRTY! Left in the middle of the night in pajamas.

1.0/511 Mar 2020

Verified traveler • Solo Trip

This hotel is very rundown, and not well maintained.

1.0/52 Mar 2020

Phillippe • Trip with Friends

It began with the hotel charging the wrong card for my stay which was corrected right away. When we got that straightened out, I went to my room. First, the floor in our room was covered in glitter. The room and bathroom had glitter everywhere. The room had a slight smell of urine. The restroom was tidy, but the toilet appeared to be off its foundation because it was tilting heavily over to the right. When I looked inside the shower I saw what appeared to be blood on the fixture. Also, on the sink I found a keycard with some tape on it. It had some holes punched in it and painters tape on it. Curiously I tried to use it and found out it opened every door in the hotel. I successfully opened all 4 of our families doors in the hotel. BTW, another person in our group found a man sleeping in the bed of their room when they got to their room. Informed the manager of the room and keycard. He said it was the housekeepers key and promised to clean the room while we went to dinner. Returned to the room and it had not been cleaned. I informed the staff we would be leaving and they reversed the charges for the night. Even more frustrating was that every staff member said they were new and training, so the only person that could help was the one manager on duty. The hotel was overbooked that night so getting service was a wait. In the parking lot we found a very friendly woman drinking beer by herself, and a car with a couple guys doing drugs. Horrible hotel.

1.0/517 Feb 2020

Verified traveler • Family Trip

The rooms are NOT what they show on the internet. The bed spreads have major stains. The sheets have yellow stains in places. Walking around on the floor in our socks for 15 mins turned our socks black. Door on the hotel room when locked had a ½ inch gap permanently. When asked for towels at 10pm at the front desk to take a shower the Assistant Manager said he would bring them up soon. Assistant Manager NEVER showed up and we called down at 11:30pm and NEW employee brought them up. Assistant Manager went home. Refrigerator was dirty with mold in the freezer and refrigerator part was broken on the inside and was loud when working. We unplugged the refrigerator. The outside walkways on the second floor were sticky we told the Assistant Manager he said he would take care of it but never did. When it rained it flooded the walkways downstairs from the back-parking lot to the stairs to the 2nd floors. Housekeeping the next day cleaned up all the sticky floors when we showed them and they said the guy working the night before that called himself an Assistant Manager wasn’t an Assistant Manager. Breakfast workers were all wonderful and helpful.

Popular Facilities

Swimming Pool

WiFi

Parking

Fitness Center

tiket Green

24-hour Front Desk

Elevator

Accessible Facilities

Meeting Facilities

Sports & Recreation

Pool Umbrellas

Fitness Facilities

Public Facilities

Parking (Surcharge)

Elevator/Lift

Hotel Services

Laundry Service/Dry Cleaning

Multilingual Staff

24-hour Front Desk

Food & Drinks

Water Dispenser

Business Facilities

Meeting Rooms

Accesibility

Wheelchair Accessible

Hotel Policy

Smoke-free Property

In-room Facilities

Outdoor Furniture

tiket Green

Connectivity

Free WiFi

Location

See maps

View on maps

4727 E. Thomas Road, Phoenix, Arizona, US

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in4:00 PM-anytime

Check-out11:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Contactless check-out is available.

About Hotel Embarque, part of Unscripted by Hyatt

Hotel Embarque, part of Unscripted by Hyatt Location
Located in Phoenix (Camelback East), Hotel Embarque, Unscripted By Hyatt is within a 10-minute drive of Scottsdale Fashion Square and Desert Botanical Garden. This hotel is 3.5 mi (5.7 km) from Camelback Mountain and 4.1 mi (6.6 km) from Phoenix Zoo.

Hotel Embarque, part of Unscripted by Hyatt Facility and Service
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a 24-hour fitness center.

Hotel Embarque, part of Unscripted by Hyatt Rooms
Make yourself at home in one of the 159 guestrooms featuring refrigerators and microwaves. 55-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Restaurant and Cafe
Grab a bite at Cántaro Pool Club, a poolside restaurant which features a bar/lounge and a pool view. Wrap up your day with a drink at the poolside bar. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Room Type and Price

Sat, 31 Oct 2026 - Sun, 01 Nov 2026 (1 night)

1 Room, 1 Adult, 0 Children