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Exterior & Views 1, Susana Balbo Winemaker's House - Relais & Chateaux, Luján de Cuyo
Sport & Beauty 2, Susana Balbo Winemaker's House - Relais & Chateaux, Luján de Cuyo
Bedroom 3, Susana Balbo Winemaker's House - Relais & Chateaux, Luján de Cuyo
Public Area 4, Susana Balbo Winemaker's House - Relais & Chateaux, Luján de Cuyo
Bathroom 5, Susana Balbo Winemaker's House - Relais & Chateaux, Luján de Cuyo
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Susana Balbo Winemaker's House - Relais & Chateaux

Luján de Cuyo, Mendoza

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Reviews

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3.8/5
GoodFrom 5 reviews
5.0/59 Sep 2025
Jehnifer
Quarto lindo, funcionários educados e atenciosos.
5.0/59 Sep 2025
Jehnifer
Quarto lindo, funcionários educados e atenciosos.
5.0/511 Jun 2025
Fabiana
Incrível
5.0/511 Jun 2025
Fabiana
Incrível
5.0/524 Jun 2024
Viviane
Lugar maravilhoso, com muito capricho. Equipe do hotel são formidáveis.
5.0/524 Jun 2024
Viviane
Lugar maravilhoso, com muito capricho. Equipe do hotel são formidáveis.
3.0/524 Nov 2024
Verified traveler
The pros: - Room, bed, bath, shower, firepit & patio, all 10/10. We loved sitting outside with the firepit, the waitstaff in the evening were fantastic, and had one of the best massages of my life in the comfort of my room. What they get right they really get right!! The cons: We were given an incorrect menu 4 times during our short 3-night stay, so meant we weren’t able to order *any* cocktails or most of the food on the menu that we’d selected, multiple times. This includes even a menu I was handed *in* the restaurant and was then told was out of date… and the service was awful at times. It was often impossible to find waitstaff during the day, they didn’t monitor their WhatsApp particularly well, and we found communication with the front desk really poor - we tried booking tastings & meals and never received info, even after asking repeatedly - and the laundry service ruined some very expensive clothing by ignoring the care labels. Finally, they charge an insane amount for own-label wines - almost 50% more than at the winery itself. It’s a lovely property but at the price they are charging they should be impeccable and it felt very much like we were “soft launch” guests. It’s a lovely property but unfortunately would not recommend - the flaws were so great that it couldn’t justify the cost. They are clearly are targeting a premium market but need serious work before demanding the price they are.
3.0/524 Nov 2024
Verified traveler
The pros: - Room, bed, bath, shower, firepit & patio, all 10/10. We loved sitting outside with the firepit, the waitstaff in the evening were fantastic, and had one of the best massages of my life in the comfort of my room. What they get right they really get right!! The cons: We were given an incorrect menu 4 times during our short 3-night stay, so meant we weren’t able to order *any* cocktails or most of the food on the menu that we’d selected, multiple times. This includes even a menu I was handed *in* the restaurant and was then told was out of date… and the service was awful at times. It was often impossible to find waitstaff during the day, they didn’t monitor their WhatsApp particularly well, and we found communication with the front desk really poor - we tried booking tastings & meals and never received info, even after asking repeatedly - and the laundry service ruined some very expensive clothing by ignoring the care labels. Finally, they charge an insane amount for own-label wines - almost 50% more than at the winery itself. It’s a lovely property but at the price they are charging they should be impeccable and it felt very much like we were “soft launch” guests. It’s a lovely property but unfortunately would not recommend - the flaws were so great that it couldn’t justify the cost. They are clearly are targeting a premium market but need serious work before demanding the price they are.
1.0/513 Apr 2024
Guilherme
No fim da viagem ( 9 dias em MDZ) decidimos fechar com chave de ouro e nos hospedarmos dois dias no SB. Lamentável e Péssima escolha! Primeiro: o hotel não fornece uma prestação de serviço de excelência, há muito que ser melhorado pelo preço da diária que pagamos (US$ 2.500,00 dólares). O gerente, Sr. Marcos, veio nos perguntar se havia algo para melhorar e demos nossas sugestões com relação aos serviços. (Fomos sinceros, dizendo que poderiam proporcionar uma experiência melhor, justamente pelo hotel ser pequeno e exclusivo, ter mais mimo, mais cuidado com os hóspedes pois não haviam coisas que queríamos e havia prestações de serviço de solda e no hotel durante a nossa estadia. Mas como se não bastasse o restaurante do hotel foi reservado para um grupo de fora de não hóspedes. Nós como hóspedes ficamos sem acesso ao restaurante e tivemos que jantar de forma improvisada na sala de estar. Ou seja, fomos jogados de escanteio, não foi nos dado preferência por ser hóspedes, o gerente não nos deu opções, falou para jantarmos no bar, onde havia poltronas e não mesas. Uma palhaçada sem tamanho. Fiquei extremamente frustado, pois era apaixonado pela história da Susana Balbo. Lamentável! Não caiam na besteira de achar que vale a pena, pois não vale.
1.0/513 Apr 2024
Guilherme
No fim da viagem ( 9 dias em MDZ) decidimos fechar com chave de ouro e nos hospedarmos dois dias no SB. Lamentável e Péssima escolha! Primeiro: o hotel não fornece uma prestação de serviço de excelência, há muito que ser melhorado pelo preço da diária que pagamos (US$ 2.500,00 dólares). O gerente, Sr. Marcos, veio nos perguntar se havia algo para melhorar e demos nossas sugestões com relação aos serviços. (Fomos sinceros, dizendo que poderiam proporcionar uma experiência melhor, justamente pelo hotel ser pequeno e exclusivo, ter mais mimo, mais cuidado com os hóspedes pois não haviam coisas que queríamos e havia prestações de serviço de solda e no hotel durante a nossa estadia. Mas como se não bastasse o restaurante do hotel foi reservado para um grupo de fora de não hóspedes. Nós como hóspedes ficamos sem acesso ao restaurante e tivemos que jantar de forma improvisada na sala de estar. Ou seja, fomos jogados de escanteio, não foi nos dado preferência por ser hóspedes, o gerente não nos deu opções, falou para jantarmos no bar, onde havia poltronas e não mesas. Uma palhaçada sem tamanho. Fiquei extremamente frustado, pois era apaixonado pela história da Susana Balbo. Lamentável! Não caiam na besteira de achar que vale a pena, pois não vale.

Location

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Viamonte 5022, Chacras de Coria, Mendoza, AR
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in3:00 PM-anytime
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email within 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests under 15 years old are not permitted at this adults-only property.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

About Susana Balbo Winemaker's House - Relais & Chateaux

Susana Balbo Winemaker's House - Relais & Chateaux Location
With a stay at Susana Balbo Winemaker's House - Relais & Chateaux in Chacras de Coria, you'll be 8.1 mi (13 km) from General San Martin Park and 8.2 mi (13.3 km) from Spain Square. This luxury hotel is 8.6 mi (13.9 km) from Plaza Italia and 8.7 mi (13.9 km) from Independence Square.

Susana Balbo Winemaker's House - Relais & Chateaux Facility and Service
Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as cooking classes, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.

Susana Balbo Winemaker's House - Relais & Chateaux Rooms
Treat yourself to a stay in one of the 7 individually decorated guestrooms, featuring heated floors and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Restaurant and Cafe
Enjoy a meal at La VidA, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 11:00 AM.

Room Type and Price

Wed, 16 Sep 2026 - Thu, 17 Sep 2026 (1 night)
1 Room, 1 Adult, 0 Children