Homes>Queensland>Gold Coast>Surfers Paradise>Holiday Holiday - H Residence Apartments

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Apartment

Holiday Holiday - H Residence Apartments

Surfers Paradise, Gold Coast

The Fun Awaits

Fun Outdoor ActivitiesStay active with fun outdoor activities.

Reviews

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3.6/5

GoodFrom 20 reviews

5.0/58 Feb 2026

Daisuke • Family Trip

清潔感があり素晴らしかったです。

5.0/54 Mar 2024

Susan • Couple Trip

Fantastic location.. right in the centre of all the activities. The views from the room was amazing

5.0/516 Feb 2024

Jennifer • Couple Trip

Everything about this property was amazing! From the location, the views , the cleanliness ! Absolutely everything was perfect . We cannot wait to come back

5.0/520 Jun 2023

chengyuan • Family Trip

nice

5.0/53 Apr 2023

Alireza • Family Trip

The property is located in the main city centre, close to all the attractions, restaurants and beach. It was very clean with fantastic view of beach, ocean and city around and good swimming pools.

5.0/513 Mar 2023

Tarek • Couple Trip

Lovely property

5.0/517 Mar 2020

rita • Family Trip

Great location, clean tidy room everything we needed was provided .

5.0/527 Dec 2019

Verified traveler • Family Trip

The location was perfect.

4.0/51 Jun 2024

Jacqueline • Couple Trip

The apartment itself was large, well laid out and comfortable with fantastic views. The shower in the second bathroom had a door that didn't close and leaked water all over the floor and there was no sound proving between the bedrooms. We found the location to be very nosiy as there were multiple night clubs that pumped loud music until around 3:30am every morning. We have arrived home very unrested because of this.

4.0/52 Mar 2024

Jennifer • Family Trip

Tha accommodations were very nice. Dishes, cutlery and utensils were lacking

4.0/522 Feb 2024

Ghazal • Family Trip

I loved the scenery from my apartment however the reception staff communication wasn’t clear as I got lost not knowing where to park. It was difficult to get to the hotel office which was further away from the apartment. The dishwasher wasn’t working properly.

4.0/521 Mar 2023

Joumana

I like the cleaning around and the beautiful view spaces and the kitchen facilities. But there is NO tissues or much towels!

3.0/51 Sep 2024

Mayur • Family Trip

Property Location is good but the Mattress was very springy and uncomfortable. The Furniture is old.

3.0/54 Aug 2022

Sherif • Couple Trip

Property ameneties were excellent location and view were excellent property was a little run down paint was falling off the ceiling at the sliding door and there was a terrible sewrage smell throughout the unit and building.The smell got worse at night time or when you turned on the airconditioner.The smell is what would stop us going back to the property agin.

3.0/53 Dec 2020

Chris • Family Trip

The property is a moderate standard. The indoor pool area needed cleaning and the hotel corridors had a strange smell. The location is very central but the street can be extremely noisy of an evening.

2.0/51 Jun 2024

Jasim • Family Trip

Location where we picked up the keys was in completely different location from where we were staying. Customer service not friendly ( rude) We struggled to find our parking as well as our apartment. No proper directions and for that reason we got locked in one of the elevators. Luckily we got helped by complete stranger. Finally when we made to apartment we found that there are some cockroaches and when we made complaints to reception of Holiday Holiday, they told us that this is NORMAL. Very disappointing. Never again.

1.0/519 Mar 2023

Stephanie • Family Trip

Worst holiday experience of my life. Couldn’t find the property for over a hour because all the instructions are for before 8pm when all the doors lock out. Room wasn’t clean, sand everywhere including the main bed…. Main bathroom flooded into the entire apartment with bacteria from previous patrons (pubes, hairs, grime you name it). Tried to soak it up using towels - thought I’d then do the wash only for the dryer not to work! Hotel telling us they’ll said maintenance when we check out….didn’t even offer to swap rooms. So we got to enjoy the smell of off water and couldn’t use the room. On check out got treated with such disrespect by the “manager”. Made us wait 15 minutes and instantly came up to us with an aggressive tone, refused any compensation and ended up swearing at us, so we swore back. Held my bond and refused to return it until after I deleted my google review. Don’t waste your time. They’re a piggy back hotel, they don’t actually own anything.

1.0/519 Jan 2023

Sanjay • Family Trip

Lodged formal complaint to Wotif and Management team at Holiday Holiday but no response. Wotif misleading advertising for the property. It’s not 4 star. No amenities provided only starter kit for a day and we stayed 5 nights. No towels and very poor facility. We complained to Wotif and they couldn’t do anything plus no where to complain. We will lodge a formal complain to Fair Trade and QLD Tourism for misleading advertising.

1.0/528 Sep 2022

Natalie

Next time book direct with the apartment. Incorrectly configured for our number. 6 hours in phone with no result. Apartments stinks if garbage throughout foyer

1.0/523 Sep 2020

Verified traveler • Family Trip

We have been scammed $200 for a alleged chipped lamp which we have not damaged. We noticed the top cover of the lamp was already crooked when we checked in along with many other things. We shouldve reported this straight away but we just assumed that the room has been properly checked and that they would know of these things already. Apparently not. There were various issues with the Hilton room that we could have been falsely accused for just like this lamp. They say that their staff check before and after guests stay (which of course is a given) but maybe they did not check properly prior to us staying falsely accusing us damaging lamp that was already there damaged. Their staff are no help and say the same thing without acknowledging the customer's point of view. We booked through Wotif not knowing a third party company was managing our room privately as it didn't clearly say for the room we needed with two bedrooms. It just had special check in instructions which we assumed was due to covid. We always booked straight with hotels and never knew third party companies like these existed within premium hotels. ALWAYS BOOK WITH HOTELS DIRECTLY! They will probably reply to this review saying the same thing that they replied to other similar complaints about how it was the customer who broke the items and therefore we should be responsible. Yes indeed but the problem is, we didn't break it and it already was crooked from the small chip.

Popular Facilities

Parking

tiket Green

Spa

Elevator

Luggage Storage

BBQ Equipment

Free Parking

Ironing

Washing Machine

Living Room

Coffee Tea Maker

Refrigerator

Balcony

Children Facility

Bathtub

Hair Dryer

Kitchen

Room Heater

Sports & Recreation

Arcade/Game Room

Public Facilities

Elevator/Lift

Parking (Free)

Hotel Services

Luggage Storage

Multilingual Staff

Other Facilities

BBQ Facilities

Health & Beauty

Spa

Sauna

Hotel Policy

Smoke-free Property

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Location

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6 Orchid Avenue, Surfers Paradise, Queensland, AU

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

Please note that there is a 1.5% charge when you pay with any other credit card.Please note that the apartments will not be serviced for the duration of your stay.Please note that these apartments are privately owned and is not associated with the onsite building managers/reception.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.This property will not accommodate hen, stag or similar parties.

Check-in Procedure

Check-in2:00 PM-3:00 PM

Check-out10:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open during the following times:

Monday - Friday: 10:00 AM - 4:00 PM

The check-in location differs from the property location. Check-in location: [Level 1, 3240 Surfers Paradise Blvd]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Front desk hours are 9:30 AM-3:30 PM on public holidays. Check-in times are 2-5 PM Monday-Friday and 2-3:30 PM Saturday, Sunday, and public holidays. This property charges the following mandatory general deposits, collected at check-in: AUD 300 for 1 bedroom and 2 bedroom room type bookings; AUD 500 for 3 bedroom room type bookings.

Want to check in early? Fill out the Special Requests form on the booking page.

About Holiday Holiday - H Residence Apartments

Holiday Holiday - H Residence Apartments Location
With a stay at Holiday Holiday - H Residence Apartments in Gold Coast (Surfers Paradise), you'll be within a 5-minute walk of Surfers Paradise Beach and Cavill Avenue. This apartment is 11.1 mi (17.8 km) from Warner Bros. Movie World and 2.4 mi (3.8 km) from Gold Coast Convention and Exhibition Centre.

Holiday Holiday - H Residence Apartments Facility and Service
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this apartment include an arcade/game room and barbecue grills.

Holiday Holiday - H Residence Apartments Rooms
Make yourself at home in one of the 24 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Conveniences include microwaves and electric kettles.

Room Type and Price

Thu, 10 Sep 2026 - Fri, 11 Sep 2026 (1 night)

1 Room, 1 Adult, 0 Children