Homes>Wien>Wien>Leopoldstadt>City Palace Apartments 1020 Vie

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Apartment

City Palace Apartments 1020 Vie

Leopoldstadt, Wien

Reviews

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2.0/5

BadFrom 5 reviews

5.0/527 Jun 2025

H.C • Couple Trip

Het is een fijne,schone appartement die op loopafstand van winkels en openbaar vervoer.

2.0/520 Sep 2025

Jonathan • Family Trip

The fridge, the coffee maker, cable tv, some electric outlets did not work We were told not to use the washer. Some exposed electric wires. Beds were fine. Not difficult to get inside.

1.0/525 Sep 2025

Marc • Couple Trip

Communication was terrible. We received a confirmation letter of the address of the apartment. We arrived late in the evening only to find the changed our place of stay. When we arrived at our location there was a younger lady who appeared disoriented sitting in front of entrance door. After I used code to enter four men and the lady tried to rush in and grab the door. I was able to close door behind them but the next thing I realized they were inside of building. They did go in a room all five of them. As we walked to find our room. There was a pile of clothes with someone sleeping in hallway. There were also a couple of people who were dirty in appearance and appeared disoriented as well. My wife and I felt very uncomfortable and unsafe staying 3 nights. We decided to leave because of the conditions of the area around the apartment. We had a Uber driver take us to a hotel. I didn’t even bother trying to get a refund because I figured if a place would do this to us, they would not be considered enough to refund our money. My wife’s safety was more important than spending extra money. I would not recommend using this place at all. We’ve stayed in different countries, different places around the world and this was by far the worst.

1.0/530 Jul 2025

Miguel • Trip with Friends

Reservamos en un apartamento con una dirección diferente a la que nos remitieron en la realidad. El estado del apartamento era distinto al de las fotos y la descripción que aparecía en hoteles.com, era peor que lo que habíamos reservado. Una vez en el apartamento tratamos de comunicarnos tanto con hoteles.com como con el apartamento. La comunicación con hoteles.com fue imposible ya que no ofrecen ningún tipo de atención al cliente, la comunicación con el apartamento fue posible pero difícil ya conseguimos un número gracias a un tercero y nos aseguraron que nos contactarían una vez encontrasen solución y no lo hicieron. En general servicio nefasto de hoteles.com que hace imposible cualquier tipo de comunicación con ellos y del apartamento que directamente nos estafó con publicidad engañosa y una ubicación falsa. No reservéis ya que no son fiables.

1.0/55 Jul 2025

Kristine • Family Trip

This was the worst experience with any place I have ever rented both from the apartment itself and the customer service could not have been any worse. There is no parking at the apartment as advertised, but is an open and sketchy lot with quite a walk. On top of that, the elevator was broken for two of three days and we were on the fifth floor. Anyone with mobility issues should avoid. The air conditioner was broken the whole stay with no attempt to get it fixed by the owner. On our last day there, when we arrived at the apartment at midday, the apartment did not have power. The entire rest of the building had power but only our apartment was out. Our laundry was trapped in the washer and we could not open the door. When we wrote to the person to tell them there was no power, they said there wasn’t anything they could do about it until the next day but then it should be fine because “you don’t need electricity to sleep.” It was very early in the evening, so the fans couldn’t run and it was uninhabitably hot. we couldn’t use the kitchen or fridge so food went bad. They did not get our clothes out until 11 pm and they were dripping wet. We had to spend an additional 400 euro for a new hotel for our last night. The property then refused to refund the last nights stay and refused to even answer questions from Expedia when Expedia contacted them. Avoid this. If anything happens, customer service is terrible.

Popular Facilities

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Luggage Storage

Refrigerator

WiFi

Kitchen

Ironing

Workspace

Washing Machine

Hair Dryer

Room Heater

Public Facilities

Parking (Surcharge)

Elevator/Lift

Hotel Services

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Hotel Policy

Smoke-free Property

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Location

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Schweidlgasse, Vienna, Wien, AT

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-anytime

Check-out11:00 AM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Treasure Home mobile app before check-in. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

About City Palace Apartments 1020 Vie

City Palace Apartments 1020 Vie Location
With a stay at City Palace Apartments 1020 Vie, you'll be centrally located in Vienna, within a 5-minute drive of Prater and Stephansplatz. This apartment is 3.3 mi (5.2 km) from Vienna Christmas Market and 5.8 mi (9.3 km) from Schönbrunn Palace.

City Palace Apartments 1020 Vie Rooms
Make yourself at home in one of the 13 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Bathrooms with shower/tub combinations are provided. Conveniences include desks and separate sitting areas.

Room Type and Price

Sun, 30 Aug 2026 - Mon, 31 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children