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Exterior & Views 1, Dormio Resort Les Portes du Grand Massif, Haute-Savoie
Bedroom 2, Dormio Resort Les Portes du Grand Massif, Haute-Savoie
Bedroom 3, Dormio Resort Les Portes du Grand Massif, Haute-Savoie
Bedroom 4, Dormio Resort Les Portes du Grand Massif, Haute-Savoie
Bathroom 5, Dormio Resort Les Portes du Grand Massif, Haute-Savoie
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Apartment

Dormio Resort Les Portes du Grand Massif

Bonneville, Haute-Savoie

Reviews

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3.8/5
GoodFrom 16 reviews
5.0/525 Jan 2020
Peter • Couple Trip
We used this for 6 days of skiing. Ski access is immediately across the street. One cannot ski back, but a free bus service is available. The staff spoke impeccable English and were always very helpful. There is a pleasant restaurant. Sometimes only a limited menu is available, e.g. one evening only a cheeses fondue with chacuterrie was available. Note that is was excellent.
5.0/523 Aug 2019
Arnaud • Family Trip
vacances a Flaine bel emplacement et jolies chambres. on a apprécié les bracelets et activités gratuites
5.0/526 Mar 2019
Verified traveler • Trip with Friends
Cosy clean spacious comfortable lovely view. Had a great stay would visit again for sure
5.0/54 Feb 2019
fabrice • Family Trip
Residence de charme et agreable. Belle prestation ( piscine, sauna, hammam, fitness, restaurant) Les appartements sont modernes spacieux et bien équipés (sb dans chaque chambes ainsi que tv, literie de qualité)
5.0/59 Aug 2018
Khaledah • Family Trip
Weather is amazing and a place is very good and beautiful
5.0/518 Jul 2018
Verified traveler
L'hôtel est trés bien situé. Le logement très propre et bien équipé. Mais, nous avons eu la désagréable surprise de nous voir réclamer 80 euros pour le ménage alors que lors de ma réservation sur Expédia, le prix indiqué était "tout compris". 80 euros pour seulement 2 nuits, C'est beaucoup !!!Je ne recommanderai pas cet hôtel.
5.0/519 Feb 2017
Verified traveler • Family Trip
Great place to stay. Amazing Swimming pool, sauna and jacuzzi overlooking the snowy mountains. 5 star apartments with everything you need on site ski hire restaurant and bar.
4.0/53 Apr 2019
Kelsey • Trip with Friends
The apartment was fantastic. A little bit away from everything but the views made up for it
4.0/528 Mar 2017
Angela
The reception is opened 9-12 and 3-8. We arrived at 12.30 and a member of staff would not store our luggage and there was no access into the building. Fortunately we found someone else who was more customer focused and opened the reception to let us leave luggage. Expedia is not accurate with regards to map location and linen/towel charge, the hotel is not in the centre and we paid €220 for linen and towels for 3 nights however the 4 bed chalet was great with amazing views and lovely reception staff.
3.0/514 Mar 2020
Verified traveler • Trip with Friends
Poor reception in the property. We arrived at about 10 pm. No reception open. Eventually found an envelope taped to the wall with our room key in it and confusing instructions as to how to find room. On the day we left a couple had been waiting 8 hours to check in. Staff in general vsried fro rude to intolerant. The exception being the delightful ladies providing breakfast. The barman avoided any work at all and showed his real displeasure if you asked anything of him.. On the plus side great views and good apartments but a little isolated especially in the evening
3.0/530 Dec 2018
Verified traveler • Family Trip
Hard mattresses. Poor quality. 10% added to the rate quoted by Expedia for cleaning ( a very large smount!) Rude email from the hotel when we queried it referring us back to expedia. Extra charge for the car park and local taxes. Card machine not working when we checked in ao they came and asked us on Boxing Day ecening to return to reception to oay the car park cost. Dishwasher broke and this was replaced Christmas Day. We wete then asked if we minded if they installed some new cabinets. I dont think customer care is top on this hotels agenda. Lots of hidden costs
3.0/528 Jul 2018
Stop
Le pire du pire est pour la plate-forme Expedia, spécialiste des frais supplémentaires cachés dont in découvre l'étendue à l'arrivée. Détestable. PLUS JAMAIS EXPEDIA !!! Ceci mis à part, je dois à la bienveillance du réceptionniste de l'établissement d'en avoir été averti par un appel la semaine précédente, ce qu'il n'est bien sûr pas supposé faire... En dehors de tout ceci, le Dormio Resort est une belle résidence, très bien placée avec un panorama à couper le souffle. Grand confort et prix très raisonnables hors saison. Seul bémol, forte odeur de vomi dans une des chambres, dont nous n'avions par bonheur pas besoin. Mais 126€ de frais supplémentaires d'entretien non annoncés, ça ternit le bilan...
3.0/529 Mar 2017
Verified traveler • Couple Trip
The hot tub only had one key that worked & towards the end of our stay the health sure had no hot water so the sauna and steam room did not work. They refused to give us one toilet roll for the last day of our stay so we had to buy a pack of 4 (£3!!). We were then charged an additional £80 for sheets & towels; an expense that we were not warned about in advance!!
3.0/59 Jan 2017
Mik
New facilities, especially the pool and sauna area with great views. Hotel should state service fees clearly, as current pricing is misleading on its own. Overall value fine though.
2.0/56 Aug 2018
Sébastien • Family Trip
On nous fait payer 120 € de frais de préparation de l'appartement pour 2 nuits. La table extérieure n est pas propre. Le lave vaisselle ne fonctionne pas et il y a de la vaisselle dedans, il est débranché a notre arrivée mais aucune indication nous est donnée a l'accueil alors qu'ils sont au courant.
1.0/530 Jan 2017
chris
Avoid if at all possible. The location, though advertised as central Flaine is not Flaine, it is 5-10 minute drive up the hill, requiring a navette bus to ski. This also makes it rather difficult to find on the first day. The hot tub didn't work most of the time and when it did it was tepid at best. The room was dirty, with dirty socks lying around and to top it all off, they tried to charge an 80 euro cleaning fee for a room that wasn't even clean. One strong positive to finish was being able to order croissants and baguettes to be collected each morning from reception.

Location

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Les Portes du Grand Massif, Les Gérats, Arâches-la-Frasse, Araches-la-Frasse, FR
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in5:00 PM-7:00 PM
Check-out10:00 AM

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

There is no front desk at this property. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Check-in is available 10 AM-1 PM on Sunday and holidays.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

About Dormio Resort Les Portes du Grand Massif

Dormio Resort Les Portes du Grand Massif Location
With a stay at Dormio Resort Les Portes du Grand Massif in Araches-la-Frasse, you'll be a 1-minute walk from Flaine Ski Resort and 7 minutes by foot from Golf Flaine Les Carroz. This ski hotel is 27.5 mi (44.2 km) from Avoriaz Ski Resort and 27.2 mi (43.8 km) from Les Gets Ski Resort.

Dormio Resort Les Portes du Grand Massif Facility and Service
Enjoy the convenience of ski-in/ski-out access at this hotel, which also features an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and ski storage. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Dormio Resort Les Portes du Grand Massif Rooms
Make yourself at home in one of the 53 guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, and you can also request cribs/infant beds (surcharge).

Restaurant and Cafe
Grab dinner at Bellevue, a restaurant that specializes in Regional cuisine. You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Room Type and Price

Thu, 17 Sep 2026 - Fri, 18 Sep 2026 (1 night)
1 Room, 1 Adult, 0 Children