Homes>Kerala>Alappuzha>Mankombu>Sterling Lake Palace Alleppey

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Bedroom 4, Sterling Lake Palace Alleppey, Alappuzha

Bathroom 5, Sterling Lake Palace Alleppey, Alappuzha

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Vacation Home

Sterling Lake Palace Alleppey

Mankombu, Alappuzha

The Fun Awaits

Fun Outdoor ActivitiesStay active with fun outdoor activities.

Reviews

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3.7/5

GoodFrom 20 reviews

5.0/524 Feb 2026

Pauline

What a lovely place. The cortage with a view over the lake. Lovely food. Staff very friendly and helpful. We made a few purchases from the on site shop and the service was exceptional as were the items we p

5.0/52 Jan 2026

Chirag • Family Trip

Great place. Had a goo psrty for New Year.. Aymaan and staff was really helpful and considerate.

5.0/52 Dec 2025

Chirag • Family Trip

Enjoyed the stay

5.0/523 Sep 2025

Narinder • Family Trip

We are from London on a family trip and had visited Kochi and Munnar so we were at the end of our trip to Kerala where we wanted to relax and enjoy the weather for a few days. We were glad we chose this resort as we really did relax, and have a lovely break so for us, it is probably the best resort in Alleppey! The resort is located in Beautiful lush green surroundings, very peaceful and serene that is very pretty. The staff all work hard to look after it from the ground staff and cleaners, to room service and management. Adarsh, Saidul, Matthew made us feel special, spoke good English and understood our requirements, feedback and gave great customer service. It was our 25th anniversary and they gave us balloons and decorated the room, as well as a freshly made cake which we all really enjoyed and appreciated. The food is excellent!! We didn’t go anywhere else as it was so comfortable, everyday there was plenty of choices. Dipankar, Manoj, Saidul and the Chefs are excellent and passionate about their restaurant, they gave us great service throughout. Aditi and Marcy are also doing very well. The activity room is excellent, with good options for all ages, especially the Table tennis / pool table. The room service staff including Akshay and Shalini are thorough and very friendly too. Overall we had an amazing stay because the location, food, staff were very good so it was one of our best family holidays abroad. Thanks to all the staff at Sterling Lake!

5.0/517 Nov 2024

Shravan • Trip with Friends

The property is very well maintained . The food provided was also very good.

5.0/52 Sep 2024

Ashish • Family Trip

Nice location. Complimentary boat ride. Lot of activities to do inside the resort. Very clean room and views

5.0/522 Dec 2023

Prema • Couple Trip

Stayed here for a night during our Kerala trip. The property is very well maintained and all rooms had a backwater view. The check in was smooth. There were a lot of complimentary and paid activities. We did the sunset cruise and did a paid shikara ride for 2 hours. The bf buffet was good. Wi-Fi worked fine. The stay was value for money. Wish we could stay longer. Next time maybe

5.0/519 Sep 2023

Ankit • Family Trip

Love the property and overall experience!!

5.0/518 Aug 2023

manoj • Family Trip

Great scenic locstion

4.0/59 Mar 2026

Pradipto • Family Trip

Stayed there with my family of 3 on NY eve last year. The property was well maintained. While we didn’t get to try all the amenities due to the NY eve rush, the complimentary boat ride on the lake Vemnad was amazing (I would highly recommend to book in advance as it fills our fast). Food was ok. I would recommend this place who wants a quiet, family friendly place in Allepey.

4.0/529 Dec 2023

Deepak • Family Trip

Good stay with lots of activities to indulge the guests and make their stay more comfortable

4.0/529 Jun 2023

raja • Family Trip

Good stay - for morning walking wonderful space - overall food quality is ok - toilet flush system has to be changed

3.0/51 Dec 2025

Sailendra • Family Trip

We stayed at Sterling Lake Palace Alleppey for a 3-day family trip, and the experience fell short of expectations. The private road leading to the property was in very poor condition. It was broken and full of potholes, which created a weak first impression. After checking in, the room we received did not match the images or features shown on the hotel page. There was no bathtub or double vanity. The room felt rundown, damp, had seepage on the walls, old furniture and the overall cleanliness was poor. We had messaged the hotel through Hotels.com to inform them that we would be arriving a few hours late and to keep a good room ready for us, but we did not receive any response. It felt like the lack of communication contributed to us being given a room that was not prepared or maintained properly. We were upgraded to a better room on the second day, which we appreciated, but the bad first impression had already affected our stay and we decided to check out a day early. The positive part of our stay was the staff. They were helpful, polite and very service oriented. They made an effort to improve our experience after the issues we faced on the first day. They also helped us find a medicine box we had forgotten in the initial room. Our main concern is with the condition of the property. The staff is excellent, but the infrastructure and maintenance need significant improvement to match the expectations set online.

3.0/510 Nov 2025

Meena • Solo Trip

The cleanliness can be improved. There were so many plastic bottles near the area where the boat house is parked. Within the property there are few man made ponds, they’re not cleaned either. The taste of the food in the restaurant can be improved a lot. Lots of options but nothing tastes good. There could be a small net put in the balcony of the cottage as we cannot enjoy it due to mosquitoes. The only thing i liked there was the spa. I do highly recommend taking the treatment there.

3.0/51 Nov 2024

Sukhjit • Family Trip

Was an above average place. Room tv did not work. Front desk made a billing mistake, the taxi arranged by hotel was botched up. He had the wrong location. The pond in the middle of the property is quite dirty at places. Location of the hotel is right by the bavkwaters.

2.0/519 Jul 2024

David

The property actually wasn't that bad but the staff made the experience poor. We didn't get the room that we booked and they accommodated with a roll away bed. Which was fine. Just not ideal. And then they charged an additional fee for this. We were also tired after a long trip and late booking. So when they kept having blackouts and our room key would reset and not work and the late night dinner wasn't available and then was, it was just a few too many little annoyances. I'm trying not to be too harsh because it wasn't bad. Just our experience was bad.

2.0/516 Aug 2023

Arpita • Trip with Friends

This is a 5 star property only due to location. The service was very poor and disappointing. 1. In the dinner buffet, the food was spilled on floor and no one came to clean it even after saying 2-3 times. 2. We were not served rotis/breads even after waiting for 20-25 minutes and all the vegetables is our plate became cold till then. 3. We got water and cutlery after asking thrice for it, which should be kept in advance ideally. 4. In the room service, we got the wrong drinks 3 times. 5. In the breakfast buffet, there were very few options to eat and the cutlery problem was the same. We had only 2 spoons amoung 4 members and noone gave as they busy with other stuff. 6. We asked for interconnected rooms 10 days before check-in and the staff confirmed it too. But, noone gave it at the moment and the reception guys denied that the info. wasn't passed to them. 7. The wifi signal was very poor and we were dependent on mobile data throughout our stay. Due to long weekend, the property was sold out and they were not able to manage even the basic things. There was hustle and bustle everywhere within the staff and they didn't have a second to listen to you. It was a terrible experience and we won't recommend it. COMPLETE MONEY WASTAGE.

1.0/59 Jan 2026

Rintu • Family Trip

Not a good experience. This is definitely not a 5 star hotel, this is a 3-star hotel. The only positive was that the room has a nice view. However, even getting to this location was tough, the road to this resort was not maintained and very bumpy and is in such a remote location, cannot get a auto or taxi to go out an explore. I do not recommend this hotel to foreigners.

1.0/57 Jan 2025

ABHIMANYU

Worst stay yet

1.0/520 May 2023

Dominic • Family Trip

Damp rooms, broken air conditioner, mediocre buffet breakfast. We thought of leaving after being shown to our room but decided against it because this was our last stop. Only good thing to say was the complimentary boat ride and the service. Was told that all other rooms were booked by a travel group. The air conditioner in our room was broken and kept leaking water on the floor and making loud noises. Had to wake up every few hours in the night to turn off. Almost no Wi-Fi connectivity either. 2 star property at best. Totally not worth the money.

Popular Facilities

Swimming Pool

WiFi

Parking

Fitness Center

tiket Green

Spa

24-hour Front Desk

Elevator

Children Facility

Luggage Storage

Bonfire Area

Free Parking

Coffee Tea Maker

Refrigerator

Balcony

Accessible Facilities

Connecting Room

Sports & Recreation

Picnic Area

Pool Table

Mini Golf

Arcade/Game Room

Snack Bar/Deli

Volleyball

Kayak

Billiards

Hiking

Fitness Facilities

Garden

Pool Umbrellas

Children's Pool

Fishing

Public Facilities

Elevator/Lift

Library

Locker Room

Parking (Free)

Hotel Services

Wedding Services

Express Check-in

24-hour Front Desk

Multilingual Staff

Concierge Services

Luggage Storage

Porter/Bellhop

Laundry Service/Dry Cleaning

Hotel Safe

Express Check-out

Other Facilities

Canoeing

Indoor Fireplace

Business Facilities

24-hour Business Center

Shopping On-site

Gift Shops or Newsstand

Ballroom

Health & Beauty

Hair Salon

Steam Room

Spa

Hotel Policy

Smoke-free Property

In-room Facilities

Patio or terrace

Transportation

Bicycle Rental

Tours/Ticket Assistance

Valet Parking (Free)

tiket Green

Connectivity

Free WiFi

Location

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Thirumala Ward, Chungam, Ambalapuzha, Kerala, IN

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

It is not acceptable to change the name of guest once the booking is generated.
The name of the guest checking in must match the reservation.
Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Check-in Procedure

Check-in2:00 PM-7:00 PM

Check-out11:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

Guests must transfer to the property via boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a negative PCR COVID-19 test result. Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Pool access available from 8 AM to 8 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Contactless check-in and contactless check-out are available.
At check-in, guests must provide a negative PCR COVID-19 test result.
Guest providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in.

About Sterling Lake Palace Alleppey

Sterling Lake Palace Alleppey Location
With a stay at Sterling Lake Palace Alleppey in Ambalapuzha, you'll be within a 5-minute drive of Ponnumthuruthu Island and Mullakkal Rajarajeswari Temple. This family-friendly hotel is 10.5 mi (17 km) from Marari Beach and 2 mi (3.2 km) from Chettikulangara Bhagavathy Temple.

Sterling Lake Palace Alleppey Facility and Service
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Sterling Lake Palace Alleppey Rooms
Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.

Restaurant and Cafe
Enjoy a meal at SEA FOOD RESTAURANT or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Room Type and Price

Wed, 12 Aug 2026 - Thu, 13 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children