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General Info

Reviews

Location

Accommodation Rules

About

Apartment

Comfy Studio (No Kitchen) Apartment at Benson Supermall Mansion By Travelio

Wiyung, Surabaya

1 Room

2 Guests

25.0m²

Reviews

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1.6/5

BadFrom 2 reviews

1.6/512 Sep 2024

VM • Couple Trip

Travelio terburuk yg pernah saya inap selama ini. Dari awal mau check in petugas travelio yg mengurus kunci sangat tidak sabar dan terus bertanya sudah dimana tanpa memberi tahu bisa parkir dimana, kalau mau ke lobby apartment nya bagaimana (note : saya orang jakarta, tidak tahu sama sekali mengenai apartment di surabaya konsepnya apa ada parkiran khusus atau bagaimana). Karena sewa harian maka tidak dapat kartu akses, kami harus parkir di mall Pakuwon. Tolong dibayangkan orang luar kota yg clueless tower apart nya ada di bagian mana, harus parkir dekat lobby apa atau level mana TIDAK DIINFO SAMA SEKALI OLEH PETUGAS ADMIN TRAVELIO. Setelah muter2 tanya satpam tempat parkir untuk apart tower tsb kalau tidak punya kartu akses dimana akhirnya kami parkir dan kami masuk mall sambil membawa bawa koper karena ternyata lobby apartment berada di dalam mall. Sesampainya di lobby dan bertemu dengan petugas travelio kami BARU DIINFOKAN kalau parkir maks 15 jam, sebelum 15 jam harus keluar lalu masuk lagi untuk menghindari denda 100rb, POINT YG TIDAK DIINFOKAN SAMA SEKALI DI AWAL karena menurut saya ini cukup merepotkan. Sesampainya di kamar, AC di unit kurang dingin padahal sudah disetel dengan suhu paling dingin, seprei sangat kasar, bantal yg disediakan sangat tipis (sudah tepes), air dari keran bau sehingga untuk sikat gigi dan cuci muka kami akhirnya menggunakan air mineral. Besoknya kami harus berangkat pagi (jam 8 pagi), checkout sebenarnya mudah karena tinggal menaruh ke dalam mailbox yg ada di lobby. Tapi karena belum jam operasional mall maka pintu ke arah parkiran kami kemarin belum dibuka, kami harus berputar2 tanya ke satpam parkiran berkali-kali dan jarak yg jauh naik turun level parkiran sambil membawa semua koper dan barang hanya untuk ke mobil kami. INI SEMUA MENURUT SAYA SANGAT TIDAK PROFESIONAL KARENA SAMA SEKALI TIDAK DIINFOKAN DI AWAL mulai dari parkir harus di mall, harus keluar parkir sebelum 15 jam untuk menghindari denda, pintu akses mana yg dibuka dari pagi sehingga kami harus parkir di bagian mana supaya menghindari kesulitan untuk kembali ke mobil di pagi hari jika mall belum operasional. Ditambah unitnya juga buruk. Dengan harga yg relatif dibilang murah juga tidak. SUNGGUH KAPOK MENGINAP DI SINI.

Popular Facilities

Swimming Pool

WiFi

Elevator

Weekly/Monthly

Refrigerator

Public Facilities

Air Conditioning

Elevator/Lift

Swimming Pool

Pets

No Pets Allowed

Other Facilities

Security

Food & Drinks

Refrigerator

Info

Weekly/Monthly

Hotel Policy

Non Smoking

In-room Facilities

Shower

Connectivity

Television

Free WiFi

Location

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Tower Benson, Jl. Pakuwon Indah No.7, Lontar, Sambikerep, Surabaya, Jawa Timur, 60213

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

This property will not accommodate hen, stag or similar parties.

Check-in Procedure

Check-in14:00-23:59

Check-out12:00

Same-day booking: should be made at least 3 hours before check-in time. Please confirm to +62-851-7993-9341 (Whatsapp) or +62-2139524523 (Call) to arrange your check-in time. Deposit: Rp300.000 By credit card and bank transfer only Will be refunded approximately 1-14 working days after checkout Parking charges: starting from IDR 5,000/hour (guest responsibility) Please follow guidance from Building Management at all times including the use of all building facilities

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Children

Guests of all ages are welcome to stay.

Children ages 10 years old and above will be considered as adults.

Please make sure that the children’s age is consistent with the information listed on your booking details. Otherwise, you may have to pay additional fees upon check-in.

Deposit

Guests need to pay a deposit at check-in.

Age

Guests of all ages are welcome to stay.

Breakfast

Breakfast is not available.

Pets

No pets allowed.

Smoking

No smoking room.

Alcohol

No alcohol drinks allowed.

About Comfy Studio (No Kitchen) Apartment at Benson Supermall Mansion By Travelio

This Studio apartment unit is designed with Modern which will make you feel at home. Besides those facilities, this unit is equipped with Queen Bed (160x200) covered in five-star hotel quality linen. From this unit, you can see City View

Comfy Studio (No Kitchen) Apartment at Benson Supermall Mansion By Travelio is strategically situated in Babatan area that has a lot of interesting places, such as Pakuwon Golf & Family Club. Supporting facilities are also available from this apartment to make your stay more pleasant. This apartment has building facilities, such as 24-Hour Security, Access Card, CCTV In Public Area, Car Parking, Elevator, Mall Access, Swimming Pool which you can use during your stay in this apartment.

Room Type and Price

Thu, 03 Sep 2026 - Fri, 04 Sep 2026 (1 night)

1 Room, 1 Adult, 0 Children