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Apartment

Home At Hotel - Pastrengo

Milano, Milano

Reviews

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2.4/5

BadFrom 5 reviews

4.0/513 Nov 2018

VIVIENNE • Couple Trip

The apartment was extremely convenient to Milano Centrale rail station being only a five minute walk away. Francesco was extremely kind and helpful and concerned for us since our train from Palermo was over two hours late. The house manager had waited patiently for us in the apartment and we were unable to let him know of our later arrival because although there is wifi on the train there was no connection. I mention this only to advise any prospective guests to give your mobile number so that one could message rather than email. We were checked into a very quiet apartment that was through a door into a courtyard and then through into another courtyard in a very elegant Milanese building. The flat had everything one needed and in a way was wasted on us for a few hours sleep! I say this because it had a very good and spacious bathroom area with a separate shower in there. A small kitchen area which would allow one to cook if one was there for longer. For expensive Milan it was very reasonable indeed.

3.0/56 Aug 2018

Verified traveler

The room was very clean and close to the train station. There were a number of places to eat within walking. The bed was comfortable. The room seemed more like an AirBnB; the word hotel is misleading. It’s located within an apartment complex. It felt a little cave-like with one window that looked out on an apartment walkway so the shutters block people walking by from being able to see in. I just needed an overnight place between train rides, and it served that purpose, but I do not think it was worth the cost.

2.0/530 Sep 2018

Verified traveler • Couple Trip

Apartment was not the same as shown on the internet. No one was available to talk to about the apartment for things we needed..... no soap dish in the shower... no place to put anything in the shower.... It was pretty much just a barebones place to stay.

2.0/519 Jul 2018

Room and location is fine. When traveling from the nearby Garibaldi train station, use the Via G. Pepe exit to quickly get to the room/ Isola neighborhood. Checkin was horrendous, as you need to wait for a Home at Hotel agent to meet you, since this is basically a room in an apartment building. Our train was delayed, so we arrived late, and no agent was present. I needed to call the agent, who finally arrived 30 minutes later. I was aware I would need to pay additional tax and cleaning fee at checkout, but the agent demanded that I needed to pay an additional 65 Euro in cash at checkin without detailing what the charges were for, because my Expedia confirmation had explained only 34 Euro in additional costs. I disputed the charge, the agent drove me to an ATM to get more cash, and eventually we squared away at an additional 40 Euro, but it was very stressful and added unnecessary and uncertain negotiations to a check in process that should have been simple. I never received an invoice. The whole Home at Hotel scheme seems like it is in its infancy, is not professional, and I wouldn't recommend it unless you want a lot of hassle. Expedia should not use this room vendor unless it improves its service. My friend who booked via Airbnb a room closeby had a checkin experience that was a million times better. Also, the room picture in the listing is not the same as the room available.

1.0/530 Sep 2018

David • Couple Trip

Horrific excuse for a hotel. Liars. This is inside an apartment complex. It is a walkup without a lift. Luggage has to be carried up flight of stairs. It has no Telephone. The water heater is noisy. It is an electronic heater. The shower runs from Hot to Cold within seconds. The proprietor did not show up when they were supposed to. We had to get a neighboring business to call them. They said they would arrive in 10-minutes, they took 40. Standing in front of their building there is no way to know what this was. Then upon being escorted to the room. The guy showed us some false text claiming that we owed 36-euros more, or could not stay. RIP OFF! The bathroom was dirty as well. Very uncomfortable, especially for an international traveler. They use Hotel within their name, but that is a total and complete lie. Worst experience I have had in lodging. Hotels.com needs to do a better job in not having its clients (us) go through this pain and injustice. What is the 36-euro rip off about? they wait for you to show up and then sock you with an added and undisclosed fee.

Popular Facilities

WiFi

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Children Facility

Ironing

Washing Machine

Refrigerator

Hair Dryer

Kitchen

Kids Facilities

Babysitting or Childcare (Surcharge)

Babysitting or Childcare

Hotel Policy

Smoke-free Property

Transportation

Airport Transfer (Surcharge)

Tours/Ticket Assistance

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Connectivity

Free WiFi

Location

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Via Pastrengo 4, Milan, MI, IT

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in2:00 PM-11:00 PM

Check-out10:00 AM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Via Ugo Foscolo 8]. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email with check-in instructions and an access code prior to arrival. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

About Home At Hotel - Pastrengo

Home At Hotel - Pastrengo Location
With a stay at Home At Hotel - Pastrengo in Milan (Isola), you'll be within a 5-minute drive of Porta Venezia and Via Montenapoleone Fashion District. This apartment is 2.2 mi (3.5 km) from Cathedral of Milan and 2.2 mi (3.5 km) from Piazza del Duomo.

Home At Hotel - Pastrengo Facility and Service
Make use of convenient amenities such as complimentary wireless internet access, babysitting (surcharge), and tour/ticket assistance.

Home At Hotel - Pastrengo Rooms
Stay in one of 2 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include irons/ironing boards, housekeeping is provided on a limited basis, and cribs/infant beds (surcharge) can be requested.

Room Type and Price

Thu, 20 Aug 2026 - Fri, 21 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children