See all photos
Ryokan
Hakone Kowakien TEN-YU
Hakone, Kanagawa
Guests Like the LocationThe location was rated 4.699 by the guests who stayed here.
Reviews
Popular Facilities
Sports & Recreation
2
Garden
Hiking
Public Facilities
4
Elevator/Lift
Hot Spring/Onsen
Vending Machine
Parking (Free)
Hotel Services
5
Luggage Storage
Multilingual Staff
Newspaper Stand
Concierge Services
24-hour Front Desk
Health & Beauty
2
Spa
Sauna
Business Facilities
1
Gift Shops or Newsstand
In-room Facilities
1
Patio or terrace
Connectivity
1
Free WiFi
Location
See maps
1297 Ninotaira, Hakone, Kanagawa, JPAll distances are measured in straight lines. The actual travel distance may be different.
Accommodation Rules
Check-in Procedure
Check-in3:00 PM-10:00 PM
Check-out11:00
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve access to the public bathing facility
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger. Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner. Guests with dietary restrictions or food allergies should contact this property in advance.
Want to check in early? Fill out the Special Requests form on the booking page.
More Policies
- Hot springs access available from 5:00 AM to midnight.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Cashless payment methods are available for all transactions.
- Guests with tattoos are not able to use the onsite public bathing facilities.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
About Hakone Kowakien TEN-YU
Hakone Kowakien TEN-YU Location
With a stay at Hakone Kowakien TEN-YU in Hakone (Ninohira), you'll be steps from Hakone Kowakien Yunessun and 3 minutes by foot from Okada Museum of Art. This luxury ryokan is 0.9 mi (1.4 km) from Hakone Open Air Museum and 1.9 mi (3 km) from Miyagino Hayakawa Breakwater Cherry Blossoms.
Hakone Kowakien TEN-YU Facility and Service
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs and a sauna. Additional features at this ryokan include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Hakone Kowakien TEN-YU Rooms
Treat yourself to a stay in one of the 150 guestrooms, featuring private hot tubs and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as safes and refrigerators.
Restaurant and Cafe
Enjoy a satisfying meal at Geihinkan(Steak) serving guests of Hakone Kowakien TEN-YU. Wrap up your day with a drink at the bar/lounge.
With a stay at Hakone Kowakien TEN-YU in Hakone (Ninohira), you'll be steps from Hakone Kowakien Yunessun and 3 minutes by foot from Okada Museum of Art. This luxury ryokan is 0.9 mi (1.4 km) from Hakone Open Air Museum and 1.9 mi (3 km) from Miyagino Hayakawa Breakwater Cherry Blossoms.
Hakone Kowakien TEN-YU Facility and Service
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs and a sauna. Additional features at this ryokan include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Hakone Kowakien TEN-YU Rooms
Treat yourself to a stay in one of the 150 guestrooms, featuring private hot tubs and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as safes and refrigerators.
Restaurant and Cafe
Enjoy a satisfying meal at Geihinkan(Steak) serving guests of Hakone Kowakien TEN-YU. Wrap up your day with a drink at the bar/lounge.