Homes>Nakuru>Naivasha>Hells Gate>Lake Naivasha Resort

Others 1, Lake Naivasha Resort, Naivasha

Exterior & Views 2, Lake Naivasha Resort, Naivasha

Bedroom 3, Lake Naivasha Resort, Naivasha

Bathroom 4, Lake Naivasha Resort, Naivasha

Food & Drinks 5, Lake Naivasha Resort, Naivasha

See all photos

General Info

Reviews

Location

Accommodation Rules

About

Vacation Home

Lake Naivasha Resort

Hells Gate, Naivasha

The Fun Awaits

Fun Outdoor ActivitiesStay active with fun outdoor activities.

Reviews

See all

3.6/5

GoodFrom 18 reviews

5.0/521 Sep 2019

Verified traveler • Solo Trip

Beautiful location. Exceptionally attentive staff.

5.0/529 Apr 2019

Hesbon • Couple Trip

I had an amazing time at Lake Naivasha Resort. The staff were especially very friendly and helpful. The place was really lovely.

5.0/57 Dec 2018

Bashir

The staff are extremely friendly. The boat trip late afternoon coupled with the walk on Crescent Island wtere simply out of this world. Lovely. The hotel is beautifully located and the facilities were good. The chef went out of his way to cook me a superb vegetarian meal. The price was favourable compared with hotels of the same standard.

5.0/517 Jun 2018

Verified traveler

Nice place for vocation. I spend my time here and customer service was fantastic.

5.0/531 Aug 2016

Verified traveler

From the point of reservation, to check in and throughout, we were warmly received. The price was right and the property had all we needed. It was easy to find and right up to the water. The staff was so kind and available for all our needs. A boat ride to see the animals was quickly scheduled form the hotel's doc and everyone took care in explaining the natural beauty and culture to us. We'll definitely come again!

4.0/513 Jun 2025

George

The property has excellent facilities for conferencing!

4.0/51 Dec 2019

Sarah • Solo Trip

Nice resort right on the lake. It is a huge conference center which I wasn't aware of. For kids there are pools and a nice playground. You can walk out to the dock and take a boat ride to see hippos. The rooms are nice and spacious. The spread at breakfast was varied and nice which was included in my room rate. I tend to prefer smaller, boutique hotels but this wasn't bad just large.

4.0/51 Oct 2019

Verified traveler • Couple Trip

Overall we enjoyed our 2-night stay. As seems to be usual in Kenya the staff are excellent. All very friendly and efficient. It's right on the lake with really nice gardens that go down to the water. In the evening a pod of hippos came ashore and we could observe them very closely from behind a wire fence. We also did a one hour boat ride. We just turned up and went with no need to pre-book. It was kes 2000 for the boat which I thought was ok. We saw lots of birds and hippos as well as giraffe, zebras and gazelles on Crescent Island (but only from the boat). The resort also has an excellent pool. My only issue was with the room but it wasn't totally the resort's fault. Firstly the wifi and phone reception were very poor in the room. I had to go outside to the block entrance to get a decent signal (but wifi very good in bar/restaurant etc). Secondly the room was a bit small and dark with no views. I mention this because the hotels.com website described the room as having a balcony and lake views. No it didn't. I asked at reception and they said they don't have ANY rooms with balconies and lake views. I don't know where the fault lies but I'm going to take this up with hotels.com

4.0/53 Aug 2019

Erika • Family Trip

The single reason I give this hotel any 5 stars at all is because of Mary, the front desk supervisor. Despite a series of mistakes from other staff, she made my family’s one-night stay enjoyable. She was exceptionally professional, efficient, and hospitable. Anyone who wants a convenient hotel to visit Crescent Island will find this a good option. The resort is steps from the water, but since the hippos come out at night, there is an electric fence so you can’t go sit by the Lake. However the boat tours are very close to the property, and our boat guide (Stephen) was excellent and ensured my son saw more hippos than we could count! This hotel will benefit if it upgrades its decor and rooms soon. It is clean and comfortable but very outdated. The food is overpriced for the quality, and provides very slow service. The TV in the room offered no channels and my son was very disappointed as we don’t have a TV at home. He loved the bike rental, but this costs extra money. The pool was very nice and clean but far too cold to enjoy and there is no jacuzzi. The resort grounds are well-kept and I had a good massage at the spa. Overall, this hotel is overpriced but still the best option if your goal for the visit is convenience for a boat ride at Lake Naivasha or Crescent Island. Hell’s Gate is 20 minutes south. Still in the future, unless they upgrade their service, food, and rooms, I would only stay one night.

4.0/55 Dec 2018

Verified traveler • Couple Trip

The swimming pool is just awesome and very well kept gardens

4.0/523 Feb 2016

Barry • Family Trip

We have just had a great weekend at Lake Naivasha Resort. We stayed in a room rather than one of the "tents". The room was comfortable and clean, though rather "tired" - but at the price it was excellent value for that location. The water supply and the electricity did go off for awhile - but that is something we are used to in Kenya. But leaving aside those minor inconveniences, the beautiful Resort grounds, the excellent location on the lake, the helpful and friendly staff and the exciting things to do, made this a very enjoyable and memorable stay. The complimentary cooked breakfast was excellent - lots of it and to our liking. And throughout the day you can get food at the outside bar, as well as lunch at the restaurant. Evening meals are served in the restaurant from 7.30pm and the servings are very generous. The highlight of our stay was when we took a boat ride on the lake to a conservation area called Crescent Island (though it is actually a peninsula) where we were able to walk about with the wildlife and get up close to giraffes and zebra. There are no predators on the peninsula (except a few hyenas) so the animals are not really afraid. The impala and wildebeest were rather more shy, but we still got fairly close them as well. We also got very close to hippos on the boat ride to and from the peninsula. Overall, we strongly recommend the Lake Naivasha Resort as a reasonably priced place to stay in this beautiful location.

3.0/527 Nov 2016

sabine • Couple Trip

Neben der Hotelanlage war eine Baustelle. Essensauswahl im Hotel sehr spärlich

3.0/525 Oct 2016

Katrine • Family Trip

Pleasant but worn resort. New construction ongoing. Best things were kind staff and pool for the kids. Could have done without construction starting early in the morning. The internet was erratic (at best) and the restaurant really could do better. With the new construction going on I think the resort will be very different from 2017.

3.0/55 Aug 2016

Sam

初回のアンケートで既述。なお、トイレの明かりが2つとも点かなかった。レセプションのスタッフの対応は良かったが、一部のスタッフに問題あり。工事中でやる気がないのなら、客を呼ばないで欲しい。部屋の狭さはたいして気にならないが、せめて椅子を一つ置いて欲しい（机は無くてもよいが）。

2.0/531 Dec 2016

Verified traveler • Family Trip

予約がフロントで確認できなかった。また、ホテルが大規模工事中で、景観が悪い。事前の情報があれば、他のホテルを予約したと思う。

2.0/518 Dec 2016

Ron Wooten

When we arrived they did not have our rooms. We had to go to a sister hotel for one night. Turns out it was better than where we booked. Went back 2nd day and they took us to rooms beside huge construction site. Hotel is expanding. This is at least a year project. Food was ok. Shower was a joke. Bed was good. Place was clean. Monkeys were plenteous and were a bit to aggressive. One chased me twice and was not afraid of humans. Over all very bad choice.

1.0/53 Mar 2020

Verified traveler • Trip with Friends

I booked one night, 1 double room, 1 single room and paid through Expedia for Lake Naivasha Resort. When I arrived they said I had booked 2 single rooms and no meals so they charged me for what they said was the difference. When I saw the receipt I questioned it and said I need a refund! I had booked correctly and I had my paid receipt from Expedia. In the end I would have only owed for our meals. The difference between what they charged me and the cost of the meals should be refunded to me! Lake Naivasha Resort is now saying that Expedia didn't pay the Resort what I paid to Expedia but that Expedia deducted their commission so if I get a refund it will be less than expected! Expedia is a third party booking agent and is entitled to some form of payment which has nothing to do with what I paid for the rooms at Lake Naivasha Resort. The desk staff doesn't understand the wording on the receipts from online booking agents which adds to the problem. No one is available at early check out to resolve money issues! This is a newly renovated hotel yet the sink and toilet leaked so much it was dangerous to walk in the bathroom! Also in the morning they were not prepared for breakfast for early check outs so you do without or run late leaving. I suggest you NEVER stay at Lake Naivasha Resort - read other reviews about similar issues. I have stayed at Simba Lodge and Enashipai Resort and never had any of these issues.

1.0/529 May 2018

Verified traveler

This property is not even open I was charged for a night even if there was no service At all. I had to find another hotel to stay and there was no intention of refund by the property. THIS IS A FRAUD.

Popular Facilities

Swimming Pool

WiFi

Fitness Center

tiket Green

24-hour Front Desk

Luggage Storage

BBQ Equipment

Accessible Facilities

Meeting Facilities

Coffee Tea Maker

Refrigerator

Hair Dryer

Balcony

Ironing

Children Facility

Sports & Recreation

Picnic Area

Pool Table

Billiards

Fitness Facilities

Garden

Snack Bar/Deli

Children's Pool

Cleaning Services

Cleaning Products

Health & Beauty

Sauna

Steam Room

Info

No Elevators

Public Facilities

Library

Hotel Services

Luggage Storage

24-hour Front Desk

Laundry Service/Dry Cleaning

Hotel Safe

Concierge Services

Other Facilities

Smoking Area

BBQ Facilities

Food & Drinks

Private Dining Service

Business Facilities

Meeting Rooms

Conference Center

Ballroom

Business Center

Accesibility

Wheelchair Accessible

In-room Facilities

Patio or terrace

Transportation

Bicycle Rental

Tours/Ticket Assistance

tiket Green

Connectivity

Free WiFi

Location

See maps

View on maps

Moi Southlake Road, off Mai Mahiu Road, Naivasha, KE

Accommodation Rules

Check-in Procedure

Check-in12:00 PM-anytime

Check-out10:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

About Lake Naivasha Resort

Lake Naivasha Resort Location
When you stay at Lake Naivasha Resort in Naivasha, you'll be within a 10-minute drive of Lake Naivasha and Crescent Island Widlife Sanctuary. This lodge is 3.7 mi (5.9 km) from Naivasha District Hospital and 3.7 mi (6 km) from Kenya Wildlife Service Training Institute.

Lake Naivasha Resort Facility and Service
Dip into one of the 3 outdoor pools or enjoy other recreational amenities including a sauna and a fitness center. Additional amenities at this lodge include complimentary wireless internet access, concierge services, and a picnic area.

Lake Naivasha Resort Rooms
Make yourself at home in one of the 22 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Restaurant and Cafe
Satisfy your appetite for lunch or dinner at the lodge's restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.

Room Type and Price

Mon, 17 Aug 2026 - Tue, 18 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children