




Sutera Sanctuary at Poring Hot Spring
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Accommodation Rules
- Wifi connection only available at Rainforest Restaurant however due to the nature of the area, Wi-Fi/Internet access may be intermittently unstable.- Reception counter is open from 7am to 10pm- Sabah parks entrance fee is applied for every guest. The fee for Malaysian and Non-Malaysian guests may vary. Please contact the property for more information.- Hotline number : Front Office Kinabalu +60 17 833 5799
Effective September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check in.
Want to check in early? Fill out the Special Requests form on the booking page.
Children
Guests of all ages are welcome to stay.
Children ages 12 years old and above will be considered as adults.
Please make sure that the children’s age is consistent with the information listed on your booking details. Otherwise, you may have to pay additional fees upon check-in.
Deposit
Guests no need to pay a deposit at check-in.
Age
Guests of all ages are welcome to stay.
Breakfast
Breakfast is available from 00:00 - 12:00 local time.
Pets
No pets allowed.
Smoking
No smoking room.
Alcohol
No alcohol drinks allowed.
About Sutera Sanctuary at Poring Hot Spring
Poring Hot Springs & Nature Reserve is at the foot of Mount Kinabalu in Kota Kinabalu. It features bird-watching spots, a butterfly farm, a sulphur bath and an outdoor pool.
Rooms at Poring Hot Springs & Nature Reserve feature a separate bedroom and living room, as well as a private balcony. Each has a satellite TV, minibar and tea/coffee maker. Some rooms feature an outdoor bathtub.
Guests can cross a bridge over the Mamut River to reach the hot pools in the forest. Explore the abundant forest life from the Canopy Walkway, or have a picnic with friends at a barbecue pit. Other facilities include an orchid garden and tour desk.
The on-site restaurant offers open-air seating.
Poring Hot Springs & Nature Reserve is a 4-hour drive from Kota Kinabalu’s city centre. Airport transfers are available and must be booked in advance.
NOTE: Effective September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check in.

