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Sport & Beauty 1, BT Homes - Tankah Bay, Cozumel
Exterior & Views 2, BT Homes - Tankah Bay, Cozumel
Bedroom 3, BT Homes - Tankah Bay, Cozumel
Bathroom 4, BT Homes - Tankah Bay, Cozumel
Food & Drinks 5, BT Homes - Tankah Bay, Cozumel
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Apartment
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BT Homes - Tankah Bay

Cozumel, Quintana Roo

Reviews

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2.3/5
BadFrom 6 reviews
4.0/54 May 2025
Cynthia Dayanne Rodriguez
Limpia bonita tranquila
4.0/54 May 2025
Cynthia Dayanne Rodriguez
Limpia bonita tranquila
2.0/513 Mar 2026
Cher • Family Trip
The shuttle service is NOT included. It costs $150 each way. Rent a car is you still stay here after reading this. But seriously, do NOT stay here. Could not swim in the ocean. Rocky and full of coral. Even with aqua socks. Everything was beautiful but not functional. The showers went from freezing cold to scalding. No hot water in the kitchen. Uncomfortable seating. Coffee maker didn’t work, was replaced with another broken coffee maker twice. The third one worked but they left the broken one. Basics like bowls are not there but there’s a meat grinder. Property is in the middle of nowhere. Staff were unhelpful and made no effort to communicate. Getting dishwasher pods took three days. The pool was very basic. Area around the place was not great. Lots of trash everywhere.
2.0/513 Mar 2026
Cher • Family Trip
The shuttle service is NOT included. It costs $150 each way. Rent a car is you still stay here after reading this. But seriously, do NOT stay here. Could not swim in the ocean. Rocky and full of coral. Even with aqua socks. Everything was beautiful but not functional. The showers went from freezing cold to scalding. No hot water in the kitchen. Uncomfortable seating. Coffee maker didn’t work, was replaced with another broken coffee maker twice. The third one worked but they left the broken one. Basics like bowls are not there but there’s a meat grinder. Property is in the middle of nowhere. Staff were unhelpful and made no effort to communicate. Getting dishwasher pods took three days. The pool was very basic. Area around the place was not great. Lots of trash everywhere.
1.0/523 Feb 2026
Matthew • Family Trip
BT Homes does not communicate well. They were not timely in responding to sending us to the wrong location. Then when there were issues with the toilets and lack of coffee maker, broken electric kettle, and no hand towels. They just filled the shampoo, conditioner and soap with water to be full. Big hole in the bed room door. They did not respond to questions or concerns with the stay. Do not stay here!!
1.0/523 Feb 2026
Matthew • Family Trip
BT Homes does not communicate well. They were not timely in responding to sending us to the wrong location. Then when there were issues with the toilets and lack of coffee maker, broken electric kettle, and no hand towels. They just filled the shampoo, conditioner and soap with water to be full. Big hole in the bed room door. They did not respond to questions or concerns with the stay. Do not stay here!!

Location

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Balam Canché, Tulum, QROO, MX
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in3:00 PM-anytime
Check-out11:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Long-term renters welcome
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 72 hours before arrival with check-in instructions and an access code. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Guests are recommended to download the property's WhatsApp mobile app before check-in. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

About BT Homes - Tankah Bay

BT Homes - Tankah Bay Location
When you stay at this apartment in Tulum, you'll be on the beach, within a 15-minute drive of Xel-Há Park and Tulum Mayan Ruins. This beach apartment is 0.4 mi (0.6 km) from Soliman Bay and 10.6 mi (17.1 km) from Tulum Beach.

BT Homes - Tankah Bay Facility and Service
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool.

BT Homes - Tankah Bay Rooms
Make yourself comfortable in this individually decorated apartment, featuring a kitchen with an oven and a stovetop. Your pillowtop bed comes with a down comforter. Wired and wireless internet access is complimentary, while a 50-inch Smart television with digital programming provides entertainment. Conveniences include a safe and a microwave, and housekeeping is provided daily.

Room Type and Price

Wed, 26 Aug 2026 - Thu, 27 Aug 2026 (1 night)
1 Room, 1 Adult, 0 Children