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Exterior & Views 1, Pandora House, Mexico City
Public Area 2, Pandora House, Mexico City
Bedroom 3, Pandora House, Mexico City
Bathroom 4, Pandora House, Mexico City
Food & Drinks 5, Pandora House, Mexico City
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Pandora House

Cuauhtémoc, Mexico City

Reviews

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3.4/5
OkayFrom 21 reviews
5.0/51 May 2026
Andrea Margarita Barraza • Couple Trip
La asistencia fue bastante amable y eficiente, no tuve ningún problema en mi estadía, solo me hubiera gustado que eñ la habitación hubiera un ventilador, ya que en esa semana hizo algo de calor y no cuentan con ningún tipo de clima.
5.0/526 Apr 2026
Djibril
Staff are nice
5.0/520 Apr 2026
Gonzalo • Solo Trip
Nestled in the heart of Mexico City, Pandora House is a vibrant gem that promises an unforgettable experience. Its Art Deco design exudes elegance, while the breathtaking rooftop offers a stunning view of the cityscape. The property boasts two exquisite restaurants, each offering a culinary delight. The friendly and knowledgeable staff ensures that every guest feels welcome and well-cared for. Beyond the hotel, Pandora House is surrounded by a plethora of attractions, including charming coffee shops, delectable restaurants, convenient public transport options, and an array of activities to explore and discover.
5.0/513 Apr 2026
Alex • Couple Trip
El bar tenía buena elección
5.0/54 Apr 2026
Amanda
Great hotel in an amazing part of the city. Very well priced for what you get. Amazing restaurants/ bars on the bottom floor and rooftop. Expensive food - but the quality was good.
5.0/518 Nov 2025
Humberto
Nice rooms, perfect location, food stands right outside over all amazing!!!
5.0/516 Oct 2025
ALEJANDRO • Couple Trip
El hotel está precioso y aunque tenía mis dudas por comentarios que leí de personas que se quejaban porque no te tenían sus habitaciones o porque no había comunicación; no fue mi casa, me atendieron luego luego y todo fluyó de maravilla. El único detalle es que hay unos puestos de comida abajo y hacen mucho ruido. Así que sugiero solicitar las habitaciones de adentro las que no tiene balcón. Fuera de eso la locación es excelente y el parquímetro barato
5.0/59 Nov 2024
Samantha • Couple Trip
Todo perfecto
4.0/51 May 2026
Alberto • Couple Trip
Habitación limpia, zona con mucho movimiento, proceso check in lento
4.0/523 Jul 2024
Mercedes Estefanía • Couple Trip
Esta bonitos los departamentos, solo que si es muy difícil tener comunicación con alguien de la propiedad antes de la llegada, otro punto no tan bueno es que como se encuentra con remodelación y es una zona algo concurrida hay mucho ruido, pero al final todo salió muy bien y pude disfrutar mi estancia.
3.0/52 Dec 2025
Jim
The rooftop bar was closed both nights unfortunately.
3.0/51 Mar 2025
Manuel • Couple Trip
Las fotos no hacen justicia a lo que es en realidad. El edificio todavía está en obras, y hasta en 2 ocasiones me abrieron la puerta estando yo dentro sin siquiera tocar a la puerta ni disculparse
3.0/57 May 2024
BOHYEON
방음이 안 됨
3.0/530 Apr 2024
Mehdi • Couple Trip
only one chair in the room for 2 people. The room was not cleaned the whole time we stayed there, no change of towels (they are very strict on 2 per room and no more) etc. otherwise clean, comfortable bed, and we felt very safe. With fan on, traffic noise was muted. Overall not worth the price. A friend stayed at the Barcelo a few blocks away for 9 nights for the same price we paid for 4. Lesson learned.
2.0/59 Apr 2026
Ana • Couple Trip
The room was not ready to enter when we arrived, even being after the check in time. Stuff was very helpful, acting fast and giving us alternative physical key, as the digital system they have was not ready. We did not try bar or restaurant.
1.0/56 Nov 2024
Lincoln • Solo Trip
Absolutely horrible experience. I booked a room there and arrived before Noon. I came back to check-in at 3:00pm and they said there were no rooms available. The receptionist was incredibly rude, and stated, "It's not our fault. In addition, I'm visiting from out of the country and have never been to Mexico before. Moreover, they still charged be for the room. Poor customer experience and I would not recommend to anyone.
1.0/57 Oct 2024
Cynthia • Family Trip
They never sent me check in information and I had to stay elsewhere
1.0/517 Sep 2024
Juan Luis • Couple Trip
Terrible, en recepción me comentaron que mi reserva nunca llegó incluso cuando ya estaba pagada, no pudieron resolver y tuve que buscar otro alojamiento. Nunca contestaron teléfonos y mensajes, tuve que ir directamente.
1.0/52 Jul 2024
Alex • Couple Trip
Definitivamente la propiedad que te otorgan al llegar no se compara en nada a las fotos que te anuncian aquí Son habitaciones demasiado reducidas y el baño tiene mal olor y por lo mismo al ser pequeñas toda la habitación se inunda con ese olor Sinceramente no vale la pena el precio
1.0/528 Feb 2024
Alfonso • Couple Trip
I had a terrible stay, there were no pillowscases, the bathroom was dirty, there was no iron and I Did not sleep on Saturday night because some other guests were fighting and everithing could be heard, there was too much noise outside and the room was very small. I will never stay there again, I not will recommend it this place. When I went to check out, it took 10 minutes because there was no one and the inside door couldn't be opened. Ohh did I forget, there was no towel to dry my hands in the bathroom and kitchen. TERRIBLE EXPERIENCE, and I don't want to hear anything about you.

Location

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35 Nápoles Juárez, Mexico City, CDMX, MX
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in3:00 PM-anytime
Check-out11:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

See more

Want to check in early? Fill out the Special Requests form on the booking page.

About Pandora House

Pandora House Location
Located in Mexico City (Reforma), Pandora House is within a 15-minute walk of Paseo de la Reforma and Angel of Independence Monument. This apartment is 1.6 mi (2.6 km) from Palacio de Bellas Artes and 2.5 mi (4 km) from Zócalo.

Pandora House Rooms
Make yourself at home in one of the 43 guestrooms, featuring kitchenettes. Complimentary wireless internet access keeps you connected, and 50-inch Smart televisions are provided for your entertainment. Conveniences include safes and microwaves.

Restaurant and Cafe
Enjoy a meal at the restaurant, or stay in and take advantage of the apartment's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Room Type and Price

Sat, 29 Aug 2026 - Sun, 30 Aug 2026 (1 night)
1 Room, 1 Adult, 0 Children