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Sport & Beauty 1, The Residences at Hacienda Encantada, La Paz
Exterior & Views 2, The Residences at Hacienda Encantada, La Paz
Bedroom 3, The Residences at Hacienda Encantada, La Paz
Bathroom 4, The Residences at Hacienda Encantada, La Paz
Food & Drinks 5, The Residences at Hacienda Encantada, La Paz
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Villa
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The Residences at Hacienda Encantada

La Paz, Baja California Sur

Reviews

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4.5/5
GoodFrom 4 reviews
5.0/515 Aug 2017
Mike • Family Trip
loved the villa it was supper nice and i like the restaurants you can use at the marina
5.0/58 Aug 2017
Bri • Family Trip
The home was amazing. Very clean and you have everything you need. The cleaning crew and your assigned butler ensures you have everything you need to enjoy the days there. they check with you constantly. You don't even want to leave the house - it is just so fun and perfect for families.
5.0/52 Feb 2017
Verified traveler
Alex our butler was nice and attentive. Seemed to be stretched a little thin for the amount of workload but handled it gracefully
4.0/531 May 2021
Verified traveler • Trip with Friends
The villa and property grounds were beautiful, the food was not good and at and the service wasn’t must better... slow service and even slower butler, which we paid for.. we saw him one time
4.0/54 Jul 2017
Verified traveler • Family Trip
Enjoyed the villa/residence very much. Layout, view, and bathrooms were GREAT! Wine fridge never worked, a few maintenance items needed and tried to take care of. Used Butler for groceries but would recommend going to WalMart or Costco instead. The groceries they provide are from the mini mart at the hotel store so not a great selection. Loved mostly hanging at the villa which was two story with great views from upstairs deck. Downstairs patio had a great pool, spa, BBQ bar and a firepit! Plus eight chaise lounges, chairs, etc. The downstairs media area had a sectional and TV but we honestly never turned on the TV. Butler will arrange shuttles to downtown very easily, but adds up with 8people. Plan on $40 for 8pp each way. Also most pools are awesome and have a swim up pool bar which was fun. Some had volleyball, bocce, ping pong, etc. and the best pool was the infinity pool which also had amazing views!
4.0/531 Jul 2016
avc
The residences at Hacienda Encantada are 5 star. Private pool - outdoor gourmet kitchen and beautifully decorated. Panoramic view of the ocean. The best part of the stay is the personal host/concierge. The hotel staff is pretty good, but the personal host assigned to us was incredibly helpful and knowledgeable. He was available 24 hours a day and always willing to go out of his way. It made our trip much more enjoyable.
4.0/520 Jul 2016
Robin
First let me say that our Villa was perfect in every way. My husband and I took our 3 children and the Villa was perfect for our family. The only complaint was the horrible service we received from our Concierge. We each received a door bracelet upon arrival. Only 2 worked. Our Concierge said he would take care of it and never did. When we later asked, his response was "Oh they never came??" But still we stayed with only 2 working bracelets. On the second night, we had issues with the hot tub and the thermostat inside the villa. We even slept an entire night with no A/C. Our concierge never came back to check on us for 2 days. We called, they sent maintenance that next morning to adjust. My husband saw our concierge at the Villa next to us and asked if he could come and show us how to work the thermostat correctly. He said ok and then drove off 3 mins later. He never came. We were very frustrated at that point. We called for a shuttle to take us to the lobby, it took over an hour. We felt as if we were a burden to our Concierge. We almost let it ruin our vacation but decided to enjoy our family time in spite of. Before we checked out, my husband wanted to buy a hat he saw at one of the vendor stands near the resort pool. Our concierge drove him there, my husband asked if he would wait and he said sure! When my husband briefly returned he was gone. Just horrible service. I have never written a bad review but I had to voice my concern with our stay. :(
3.0/55 Aug 2015
Cabo Visitor • Couple Trip
Beautiful location and we stayed in one of the Villa's which is gorgeous. View was amazing and the condo itself was spacious and well divided. It was a 3 bedroom (4 bed) condo BUT they charge per person, which when we arrived with 6 pp they charged us for 2 extra pp (I had originally booked for 4 and had 2 friends join last minute) but didn't think we had to notify the hotel since technically accommodates up to 8 pp. Also you must pay for wifi and get codes/PW for EVERY person, you can't have one that works for all devices. They could only give out 2 per call so we had to call several times to get a code/PW for each person...weird!!! The kitchen was not well stocked, we like to cook and it was not easy to have what we needed, the dishwasher did not work well so we had to run the cycle several times to finally be clean. I needed a crib and of course was charged daily for that as well. I've never been to a hotel that charges for a crib and I've ordered several at different hotels. The staff was friendly but it was just hard to overlook the cons when you pay top dollar for a villa.....
1.0/524 Nov 2025
marnie • Couple Trip
Reservation was for the Residences. Not honoured. Had to say in time share Encantada instead. Confusion. Checkin took 3 hours.. Staff put us in worst possible room-open to Tequila bar. Very very unhappy with Expedia as this was not what reservation promised.
1.0/529 Apr 2022
Jeannethe • Family Trip
Yo hice una reserva y ni expedía ni el lugar me dieron lo que yo reserve
1.0/56 Feb 2017
Judy
We had a splendid vacation at The Residences at Hacienda Encantada and I would love to give it a top review. Unfortunately, after paying in advance the full amount through Expedia, the hotel also charged the full amount at the end of our stay, saying the Expedia amount was a "deposit," which would be returned to us. Calls to the hotel result in being transferred from dept. to dept., then left on hold indefinitely. Just off the phone with Expedia (48-minute call). They will (once again) refer the case to a refund team. Wow.

Location

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Carretera Transpeninsular Km 7.3, Corredor Turístico, Cabo San Lucas, BCS, MX
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in4:00 PM-11:00 PM
Check-out10:00 AM

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 25 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Up to 4 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

About The Residences at Hacienda Encantada

The Residences at Hacienda Encantada Location
When you stay at The Residences at Hacienda Encantada in Cabo San Lucas, you'll be next to a golf course, within a 15-minute drive of Cabo San Lucas Bay and Cabo del Sol Golf. This family-friendly resort is 7.1 mi (11.4 km) from Medano Beach and 3.9 mi (6.2 km) from Santa Maria Beach.

The Residences at Hacienda Encantada Facility and Service
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a sauna, and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

The Residences at Hacienda Encantada Rooms
Treat yourself to a stay in one of the 32 individually decorated guestrooms, featuring fireplaces and private pools. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Kitchens are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. Computers with complimentary wired and wireless internet are provided to keep you connected, along with LCD televisions for entertainment.

Restaurant and Cafe
Enjoy international cuisine at Los Riscos Restaurant, one of the resort's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 4 bars/lounges or 2 poolside bars. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Room Type and Price

Wed, 19 Aug 2026 - Thu, 20 Aug 2026 (1 night)
1 Room, 1 Adult, 0 Children