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Homes>Cebu>Cebu City>Malubog>Serenity Farm and Resort by Hiverooms
Exterior & Views 1, Serenity Farm and Resort by Hiverooms, Cebu City
Bedroom 2, Serenity Farm and Resort by Hiverooms, Cebu City
Bathroom 3, Serenity Farm and Resort by Hiverooms, Cebu City
Food & Drinks 4, Serenity Farm and Resort by Hiverooms, Cebu City
Sport & Beauty 5, Serenity Farm and Resort by Hiverooms, Cebu City
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General Info
Reviews
Location
Accommodation Rules
About
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Serenity Farm and Resort by Hiverooms

Malubog, Cebu City

Reviews

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1.0/5
TerribleFrom 1 reviews
1.0/510 Feb 2026
Alexander • Couple Trip
Room, staff handling, and facilities did not comply with the booking description. Arrival was at 18:50. We were informed that check-in closed at 19:00. Our concerns were not addressed, and we were assigned a room that did not correspond to the booked accommodation. The reservation was for a “Signature Hut”. The hut was visible from the assigned room and was later confirmed to be unoccupied. Despite presenting booking documentation, staff maintained that their internal system showed a different room type and referred the issue to Hotels.com. The initially assigned room was substantially smaller than expected and in unsatisfactory hygienic condition. The bathroom showed clear signs of insufficient cleaning. At approximately 19:00, no on-duty staff or management were available on the property. Common areas were unstaffed and unlit. A large private event involving approximately 30–40 construction workers employed on the property was taking place in the main house, directly adjacent to the pool area, rendering the facility unusable. Contact with management was only possible via telephone through an off-duty employee. No remedial action was offered at that time. A room change was later provided; however, the alternative room still failed to meet reasonable cleanliness and accommodation standards. The accommodation delivered did not match the product described or sold on Hotels.com.

Popular Facilities

Swimming Pool
Swimming Pool
WiFi
WiFi
Parking
Parking
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tiket Green
24-hour Front Desk
24-hour Front Desk
Luggage Storage
Luggage Storage
Free Parking
Free Parking
Kitchen
Kitchen
Balcony
Balcony
Bathtub
Bathtub
TV
TV

Sports & Recreation

2
Garden
Children's Pool

Public Facilities

1
Parking (Free)

Hotel Services

1
Luggage Storage

Food & Drinks

2
Water Dispenser
Private Dining Service

Info

1
No Elevators

Hotel Policy

1
Smoke-free Property

tiket Green

1
tiket Green

Connectivity

1
Free WiFi

Location

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Sitio Tiguib Bridge, Cebu City, Cebu, PH
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in2:00 PM-7:00 PM
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily from 8:00 AM - 7:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

About Serenity Farm and Resort by Hiverooms

Serenity Farm and Resort by Hiverooms Location
With a stay at Serenity Farm and Resort by Hiverooms in Cebu City, you'll be in the mountains, within a 15-minute drive of Waterfront Cebu City Casino and Sachiko's Little Kyoto. This hotel is 8.1 mi (13.1 km) from SM City Cebu and 7.8 mi (12.6 km) from Ayala Center.

Serenity Farm and Resort by Hiverooms Facility and Service
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.

Serenity Farm and Resort by Hiverooms Rooms
Make yourself at home in one of the 8 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected.

Restaurant and Cafe
Enjoy a meal at Serenity Mountain or snacks in the hotel's coffee shop/cafe.

Room Type and Price

Thu, 17 Sep 2026 - Fri, 18 Sep 2026 (1 night)
1 Room, 1 Adult, 0 Children