Homes>Lesser Poland>Kraków City>Old Town Luxury Apartments by Amstra

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Apartment

Old Town Luxury Apartments by Amstra

Kraków City, Lesser Poland

Reviews

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3.5/5

OkayFrom 20 reviews

5.0/59 Oct 2018

Verified traveler

It was a great apartment just in the city centre, we rented because we wanted to go to Auzwitz but we could stay more days and enjoy! Next time!!!

5.0/55 Aug 2018

Inge • Family Trip

Great place to stay a hot summerday in Krakow with refreshing aircondition. Close to Galeria Krakowa and Krakow Głovna. Would like to stay there next time we go to Krakow👌

5.0/526 Jun 2018

Verified traveler

This apartment was amazing. So modern and clean and close to everything. Would definitely recommend

5.0/519 Jun 2018

Verified traveler

The apartments are located a walking distance from Krakow's city centre. We were welcome by a very nice agent who showed us the apartment and the car park, which is located in a special area at a public car park under the apartment. Very safe environment and amazing and modern design of the apartment. Highly recommend.

5.0/520 Sep 2017

Tan Thien • Couple Trip

Appartement spacieux, moderne et très bien équipé. L'emplacement est idéal, juste au dessus d'un supermarché avec des produits de qualité et des horaires étendus. Un grand centre commercial se situe à 5 min à pied et le centre historique à moins de 10 min. Après un coup de fil et une attente de moins de 10 min, nous avons reçu les clés et les instructions. Je retournerai dans cet appartement la prochaine fois que je viendrai à Cracovie.

4.0/528 Oct 2018

Debbie-Joy • Couple Trip

good clean large apartment located close to old town and transport the breakfast were very basic the second breakfast left on doorstep all day they were to deliver the night before but did not no microwave could do well if supplied a drier to go with washing machine even if there was a charge as can not dry washing had to go to there head office for checkin which address wasnot listed when booking

4.0/518 Sep 2018

Joshua

The appartment's great. It's clean and well presented as well as having good and fully working amenities. The breakfast coming at 8am suited us and it was nice enough. The only negative was the bed which wasn't that comfortable and creaked loudly with the slightest movement which consistently woke up our baby. It is a great appartment for the price though.

4.0/526 Jun 2018

Jane • Couple Trip

This location was very central to everything in Krakow centre.

4.0/515 Apr 2018

martha • Family Trip

A lovely apartment. Fits the name luxury. But no reception on site. We were not aware that you had to notify Amstra half hour before we arrived at apartment. We arrived late and had to wait for a person to come with key. All staff we met were extremely helpful. One big problem was that apartment was right beside train line and trains rattled by at regular (every few minutes) As air conditioning was stuck we couldn't lower it We tried to leave a window pen but couldn't sleep with noise from trains but luckily we found a fan so used it. THen on last day we booked out at 11 am Our flight was at 9 p m but there was nowhere at apartment to store bag. THere is a railway station nearby and we left them there for a very small fee. Just one other thing. Breakfast is delivered at 8. 30. You have to get up and be dressed ready to take it from delivery person. The breakfasts come in this big box and has lots of food but we didn't like much of what was in it and a lot was wasted. I would suggest a form where guests could choose. I don't think many Irish people like a big salad bagel for breakfast. This was a super apartment decorated beautifully in a super location and at a super price so even though I have faults to find we still enjoyed our stay there. Martha

4.0/513 Jul 2017

Janet • Couple Trip

lovely modern apartment, but not very comfortable, no housekeeping! only two bath towels that were not changed for the 5 days we were there, no hand/face towels.

4.0/57 Jul 2017

Mick

The apartment is very close to the town centre (5 to 10 minute walk). A good supermarket 50 paces from the door. Krakow is a beautiful city.

4.0/52 Dec 2016

Kiran • Family Trip

short walk from old town and main train statio. make sure to call the guys before you arrive, they forgot to be there though i emailed them.

3.0/521 Oct 2018

Adina • Family Trip

En IKEA møbleret lejlighed med masser af fejl og mangler kan man ikke kalde for luksuslejlighed. Check in tog over en time, for man skal vente på en medarbejder, der kommer med nøglen. Flænsede håndklæder, ingen ekstra puder, en alt for hård seng, støjende naboer, toilet der løb, kun en teske i skuffen, en enkel skraldepose til hele opholdet, lamper der enten manglede eller var i stykker og lunkent vand i bruseren er, hvad der ventede os i denne lejlighed, der ellers er fint placeret tæt på bandegård og centrum. Ikke lige just det, man finder på de fine billeder på nettet. Der bliver opkrævet ekstra gebyr op 95 PLN samt yderligere 25% af hele beløbet til service. Hvilken service spørger jeg så??? Hvad får man for de penge?

3.0/519 Oct 2017

Sverre

Arrival procedure is not specific enough, there should have been a more specific meeting point, and the attendant was late in showing up. The apartment is very short on kitchen utensils, only one glass etc. One towel per person per stay is not good enough, no hand-towels. The apartment was equipped with one half roll of toilet paper. The worst thing was the seating in the living room, two sofa-beds with poor comfort, no chairs at all. The sofabeds was squeeking over each minor movement, not easy to get a good nights sleep on this. One of the sofa-beds should be replaced with a real sofa or a couple of chairs with some comfort. I expected more from "Luxury Apartments"

3.0/54 Sep 2017

Jaime • Couple Trip

There is no hotel office, so you have to phone 30mins in advance and wait for someone to meet you with keys. Our flight the day before was cancelled and when we called they initially said outlets reservation was cancelled despite that I had called hotels.com to tell them we would arrive a day late and were told it would be okay. They did not refund or discount the missed first day. The parking garage is locked and we were unable to get out in the morning without a security guard as the remote didn't work before a certain time. They did not tell us about that and it drained 30 mins of time trying to find someone to let us out en route to the airport. It was also confusing as to where to drop the key. They sounded irritated when we called to ask for help with the garage, so we had to figure it out for ourselves. The location is close to downtown and the place is very modern, bright, clean and a good size.

3.0/57 Nov 2016

Marco • Couple Trip

Difficult to find and not easy to get keys....no reception, no identification (signs), just an address and timing for keys. Person was not there in time, we had to contact him by begging someone to use their phone. Stressful experience.

2.0/53 Apr 2018

Das Appartment war zunächst nicht auffindbar ( keine Beschilderung ). Es gibt keine Rezeption zum Check In. Man muss eine Telefnummer wählen um den Schlüssel nach 25 Minuten zu erhalten. Dieser Hinweis geht nur auf polnischer Sprache per mail zu. Der Herr mit Schlüssel sagte das ich noch nicht bezahlt habe. Ein Anruf bei expedia und die Sache wurde von der expedia Dame geklärt. Das Appartment hat eine sehr schlechte Ausstattung. Für gebuchte drei Nächte, lediglich 1 Handtuch per Person. In der Küche gab es nur 1Glas, dafür aber 2 Schnapsgläser :-). Es fehlt generell an Küchenutensilien, es gab einen Suppenteller, dafür aber 3 flache Teller, ein Geschirrhandtuch um die Sachen zu spülen ist Fehlanzeige. Kein Toilettenpapier vorhanden. Sitzmöglichkeit sind 4 Barhocker, diese brechen bei 75Kg Körpergewicht zusammen. Der Balkon hat keine Möbilierung, also setzt man sich auf den Boden oder nimmt den Barhocker aus der Küche. Im Schlafzimmer befindet sich ein Kleiderschrank und ein Bett, es gibt keine Nachttischlampen oder ähnliches, so muss man das Licht ausschalten und im Dunkeln dann zum Bett gehen. Nie , nie wieder !!!

1.0/52 Sep 2018

Verified traveler • Couple Trip

Cięzko napisac coś pozytywnego. Pomomo dokonania całkowitej opłaty poprzez serwis HOTELS.COM hotel dolicza sobie ponad 50% dodatkowych opłat na miejscu. I to pomimo statustu rezerwacji "W całości opłacona". Możecie być więc zaskoczeni końcową ceną pokoju. Następna sprawa to pomimo zarezerwowania apartamentu z bezpłatnym miejscem parkingowym i takim statusie w rezerwacji "bezpłatne miejsce parkingowe" hotel próbował wymusić na nas dodatkową opłatę 2 x 45 zł za dobę parkingu ponoć darmowego. Dopiero po interwencji na infolinii hotels.com okazało się, iż są jednak bezpłatne miejsca. Oczywiście wszystko jest tłumaczone nowymi przepisami hotels.com ??? ..... Apartament przypominał tanią wystawę z IKEI, skrzypiące łóżka, licha część kuchenna, niedorobiona łazienka. W łązience TYLKO dwa ręczniki, co przy pobycie dwudniowym jest raczej rzeczą niewystarczającą. Oczywiście pada z ust osoby meldującej na kótrą notabene trzeba było czekać prawie godzinę, iż wszystko można dowieźć. To jednak oznacza znowu siedzenie w pokoju w oczekiwaniu na dostarczenie brakujących podstawowych rzeczy i tracenie czasu który można poświęcić innym aktywnościom. Jednym słowem NIE POLECAM. OMIJAĆ SZEROKIM ŁUKIEM. To nasza pierwsza negatywna opinia o hotelu pomimo zarezerwowania już kilkudziesięciu noclegów na hotels.com

1.0/514 Aug 2018

Jose A E

I booked this apartment for two employees of mine, mainly because of its convenient location, near the train station. However, they told me that, when they got there, there was nobody to receive them and give them keys to enter the apartment. They called the phone number listed on their reservation and, fortunately, got to speak with someone who, 40 minutes later, arrived to take them to the apartment. Next day, during check out, the same person charged them a cleaning fee of PLN 148.00—there was no mention of it whatsoever in the booking that I made! Furthermore, I had prepaid this booking. It was written right there: "Your booking is guaranteed and all paid for." In sum, the total lack of service and the surprise cleaning fee make this a terrible accommodation option in Krakow. My employees would not recommend it. I will not book it again.

1.0/522 Apr 2017

SHIU YAN • Family Trip

very bad experience. car parking should be free as mentioned in hotels.com but I was charged 90PLN. it is unreasonable. no hairdryer in apartment. upon my repeaed requests, they spent 12 hours to send a hairdryer to me at midnight. very disturbing.

Popular Facilities

WiFi

Parking

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Accessible Facilities

Children Facility

Bathtub

Hair Dryer

Kitchen

Ironing

Washing Machine

Coffee Tea Maker

Balcony

Sports & Recreation

Garden

Public Facilities

Parking (Surcharge)

Accessible Parking

Elevator/Lift

Hotel Services

Laundry Service/Dry Cleaning

Express Check-in

Hotel Policy

Smoke-free Property

Transportation

Airport Transfer (Surcharge)

Tours/Ticket Assistance

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Connectivity

Free WiFi

Location

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View on maps

ul. Lubicz 17A, Kraków, Lesser Poland, PL

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-11:00 AM

Check-out11:00 AM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

There is no front desk at this property. Guests will receive an email with special check-in instructions. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

About Old Town Luxury Apartments by Amstra

Old Town Luxury Apartments by Amstra Location
With a stay at Old Town Luxury Apartments by Amstra in Kraków (Kraków City Centre), you'll be a 5-minute drive from Main Market Square and 7 minutes from Wawel Castle. This apartment is 8.2 mi (13.2 km) from Wieliczka Salt Mine and 0.2 mi (0.3 km) from Kraków University Hospital.

Old Town Luxury Apartments by Amstra Facility and Service
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.

Old Town Luxury Apartments by Amstra Rooms
Make yourself at home in one of the 2 guestrooms, featuring kitchenettes. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include coffee/tea makers and irons/ironing boards, and you can also request cribs/infant beds (complimentary).

Restaurant and Cafe
Breakfast is available for a fee.

Room Type and Price

Thu, 27 Aug 2026 - Fri, 28 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children