Homes>Porto>Porto>Santo Ildefonso>Catarina Serviced Apartments

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Reviews

Location

Accommodation Rules

About

Apartment

Catarina Serviced Apartments

Santo Ildefonso, Porto

The Fun Awaits

Guests Like the LocationThe location was rated 4.35 by the guests who stayed here.

Reviews

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4.4/5

GoodFrom 20 reviews

5.0/529 Apr 2026

Denise

Mega Unterkunft, sehr sauber und groß

5.0/513 Oct 2025

Krystian • Couple Trip

Very clean, the staff was super nice! Excellent location and super close to everything.

5.0/54 Oct 2025

Megan • Family Trip

Lovely apartment centrally located! Clean and easy to find.

5.0/528 Sep 2025

Adora Dizon • Family Trip

Excellent apartment. Walking distance to most places.

5.0/512 Jul 2025

Sarah Ann • Couple Trip

We have great relaxed time at the Caterina apartments. Very clean, it had everything we needed and was very comfortable. We stayed in a court yard view apartment and it wasn’t over looked. The shops and countless cafes and restaurants are all nearby. The metro and bus station isn’t far either. Great modern apartment and it provided a great base for a relaxed stay.

5.0/59 Jun 2025

Neville • Couple Trip

Very close to the metro system which runs directly to the airport. The apartment was clean and had everything that we wanted. Just be aware that if you book a room with a sofa bed these rooms are road facing and you do hear the traffic. But it was not an issue and we were super happy with the apartment.

5.0/51 Jun 2025

Cesar • Couple Trip

Recomiendo esta estancia todo está bien es cómoda, limpia y super bien ubicada en Rua Santa Catarina un ambiente increíble cerca de todos los mejores lugares de Porto, ciudad linda con gente amigable, en esta estancia nos recibió Daniela excelente persona y muy profesional siempre con la mejor disposición para ayudar .

5.0/525 May 2025

Lucas • Couple Trip

Séjour formidable! Photos conformes à la réalité. Très propre et fonctionnel. Personnel adorable et réactif. Bien situé, nous avons pu tout faire à pied. Rien à dire!

5.0/518 May 2025

Jadie • Couple Trip

Location is close to everything. The unit is clean and quiet. Bathroom in the room is clean and bright. Lovely stay.

4.0/51 Apr 2026

Lucio Domenico • Couple Trip

Siamo arrivati per il check in alle 15. Non c'era nessuno, nessuno dei numeri help rispondeva: uno suonava a vuoto, il secondo era staccato. Subito non abbiamo provato il numero con WhatsApp, ma alla fine del soggiorno abbiamo inviato un messaggio che nessuno ha mai letto ed al quale non abbiamo ottenuto risposta. Assistenza Expedia inesistente. Grazie alla signora delle pulizie che era lì per caso è stato possibile contattare una ragazza dell' hoste: il numero di telefono l' aveva la signora delle pulizie e non era tra quelli affissi sul portone d'ingresso. Questa ragazza è venuta e ci ha detto che la prenotazione era stata cancellata perché non pagata, al che fortunatamente avevo sia la ricevuta che però non bastava, sia l' estratto conto della carta di credito con l' addebito ad Expedia. A quel punto, dopo alcune telefonate, la ragazza ci ha dato l' appartamento. Io non so a chi può essere imputato il problema. So solo che se non c' era una signora delle pulizie gentilissima dovevamo trovarci da noi una sistemazione alternativa pur avendo pagato già tutto. Quindi il giudizio complessivo non può essere che estremamente negativo anche se la struttura è ottima. Poi assistenza Expedia drammatica, perché hanno provato a chiamarci da un numero rispondendo al quale cadeva la linea. Solo il pomeriggio dopo fatto il check out hanno chiamato da un numero dove si è potuto parlare. Ma anche in questo caso la persona parlava solo inglese e, mentre io capivo cosa diceva, lui non capiva

4.0/521 Mar 2026

Gillian • Couple Trip

The car conditioner didn’t seem to work unless on warm. The freezer needed defrosting and the expeller in the bathroom didn’t work. The shower flooded the bathroom if water on full power We paid for inclusive breakfast but didn’t get it despite other apartments getting it! Tried contacting host wise absolutely no response! Good bits, the apartment was clean and comfortable and well equipped great location for exploring Porto

4.0/516 Dec 2025

Marc • Couple Trip

Chambre propre ,bon madelas.Personnel très professionnel.

4.0/514 Dec 2025

Marc • Couple Trip

Chambre soignée. Equipements au top

4.0/531 Oct 2025

Holly • Trip with Friends

The room was very clean. Really enjoyed our stay. The only issue we had was communication. At the beginning we couldn’t get in to our unit due to the check in email didn’t come through to my phone. Tried contacting property by phone and email with no results for a very long time. Eventually the email came through and we were able to get into our unit. Over the next few days tried to get info and still no response. Eventually we talked to a cleaning lady who was very helpful and supplied the things we needed.

4.0/522 Oct 2025

Simia • Trip with Friends

We chose these serviced apartments based on the many positive reviews—and the location truly is unbeatable. Our flat was new, bright and modern, just a short walk from all the main sights, restaurants, cafes, shopping in Porto. Check-in was handled smoothly by email when we arrived late on Friday. However, despite the “serviced” label, we never encountered any staff during our entire three-night stay. In the two months leading up to our trip I tried repeatedly to reach out by email, Instagram, and through Hotels.com with no response. Once we arrived, my friend and I called the provided phone numbers dozens of times over the weekend—nobody answered. On Monday morning we hoped someone would be at the desk so we could ask about storing our luggage (we didn’t fly until evening), but the reception was empty. We waited nearly 40 minutes, called, texted WhatsApp, even messaged Instagram before finally hearing back. The apartment itself was lovely, but the lack of any on-site support caused unnecessary stress and frustration. I’m perfectly fine with a self-check-in/out setup—but only if questions and issues can be answered quickly. The apartment itself was lovely, but the lack of communication created unnecessary frustration. If management can ensure clear, timely responses (even remotely) and provide checkout details in advance, this property would deserve its excellent reputation. Right now, you’ll get a wonderful space in a prime location—but be prepared to handle most self.

4.0/519 Oct 2025

Jarbas • Family Trip

agradável o lugar

4.0/516 Oct 2025

Judith • Trip with Friends

The Apt was small but very well equipped. Close to town. Very comfortable and clean.

4.0/515 Oct 2025

LINDA • Couple Trip

Luisa, the lady who I think brings the breakfast basket in the morning if you chose that additional option, was very helpful when I had an issue with an unfamiliar to me expresso machine which was sticking.

4.0/511 May 2025

Sunil • Couple Trip

Centrally located, apartment was clean, new, well equipped, Daniela at the front desk was very nice, helpful and helped us to carry our bag to the third level as the elevator was not working because of power outrage. Would love to come back.

2.0/523 Nov 2025

JIE • Family Trip

it was a terrible experience. When we arrived, we used the code to open the main door but failed. We tried to contact the property in all ways but nobody replied. it was raining heavily, we and another young couple were all waiting outside the apartment for almost 2 hours until a man helped us open the door. Another bad thing was when I took a shower, the water was getting colder. can't believe i had to take a cold shower in this price! the heating also didn't work!

Popular Facilities

WiFi

tiket Green

Elevator

Children Facility

Luggage Storage

Refrigerator

Hair Dryer

Kitchen

Smart TV

Ironing

Workspace

Public Facilities

Elevator/Lift

Hotel Services

Express Check-out

Luggage Storage

Multilingual Staff

Express Check-in

Concierge Services

Hotel Policy

Smoke-free Property

Transportation

Tours/Ticket Assistance

tiket Green

Connectivity

Free WiFi

Location

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Rua de Santa Catarina 706, Porto, Porto, PT

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-11:30 PM

Check-out11:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

The front desk is open during the following times:

Monday - Friday: 9:30 AM - 6:00 PM

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

About Catarina Serviced Apartments

Catarina Serviced Apartments Location
With a stay at Catarina Serviced Apartments, you'll be centrally located in Porto, steps from Porto Historic Center and 4 minutes by foot from Bolhao Market. This apartment is 1.3 mi (2.1 km) from Porto Cathedral and 1.3 mi (2.2 km) from Dom Luis I Bridge.

Catarina Serviced Apartments Facility and Service
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services.

Catarina Serviced Apartments Rooms
Make yourself at home in one of the 17 individually decorated guestrooms, featuring kitchenettes with refrigerators and ovens. 28-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas.

Room Type and Price

Sun, 30 Aug 2026 - Mon, 31 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children