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Homes>Lisbon>Lisbon>Alto Do Pina>Hideaway Family Apartment
General Info
Reviews
Location
Accommodation Rules
About
Apartment
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Hideaway Family Apartment

Alto Do Pina, Lisbon

Reviews

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1.0/5
TerribleFrom 2 reviews
1.0/55 Jan 2023
Barbara
This was a HORRIBLE place to stay. We waited over an hour and 30-mins for the person to show up with the key and walk us through the apartment. We missed our dinner reservation which was a celebration. The apartment had 2 working heaters yet we used 3 bedrooms. There was a light blanket and sheet for the bed. The beds needed blankets! My children and I slept in our coats. In the middle of the night the heater went out. We called, messaged, and text the owner who did not return any of our calls. I called Hotels.com and spoke to them three times. We got disconnected one of the times and had to go over our story yet again. We were charged a deposit nearly 2 times what it was night and a fee or taxes. We stayed in other places in Portugal and did not see those types of fees. Hotels.com said that they review it and get back to us in 5 days. We are on day 2 so, can't wait for day 5! If there is a better business bureau in Portugal I would sure write to them. Children should not go to bed with their coats on!!
1.0/55 Jan 2023
Barbara
This was a HORRIBLE place to stay. We waited over an hour and 30-mins for the person to show up with the key and walk us through the apartment. We missed our dinner reservation which was a celebration. The apartment had 2 working heaters yet we used 3 bedrooms. There was a light blanket and sheet for the bed. The beds needed blankets! My children and I slept in our coats. In the middle of the night the heater went out. We called, messaged, and text the owner who did not return any of our calls. I called Hotels.com and spoke to them three times. We got disconnected one of the times and had to go over our story yet again. We were charged a deposit nearly 2 times what it was night and a fee or taxes. We stayed in other places in Portugal and did not see those types of fees. Hotels.com said that they review it and get back to us in 5 days. We are on day 2 so, can't wait for day 5! If there is a better business bureau in Portugal I would sure write to them. Children should not go to bed with their coats on!!

Popular Facilities

Children Facility
Children Facility
TV
TV
Kitchen
Kitchen
Room Heater
Room Heater

Location

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Rua Actor Isidoro 35, Lisbon, Lisboa, PT
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in4:00 PM-9:00 PM
Check-out11:00 AM

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • This property is professionally cleaned

There is no front desk at this property. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • The property is professionally cleaned.

About Hideaway Family Apartment

Hideaway Family Apartment Location
With a stay at this apartment in Lisbon (Lisbon City Center), you'll be within a 5-minute drive of Rossio Square and Avenida da Liberdade. This apartment is 12.1 mi (19.4 km) from Costa da Caparica Beach and 2.3 mi (3.7 km) from Marquis of Pombal Square.

Hideaway Family Apartment Rooms
Make yourself comfortable in this apartment, featuring a kitchen with an oven and a stovetop. Complimentary wireless internet access keeps you connected, and a flat-screen television is provided for your entertainment.

Room Type and Price

Wed, 02 Sep 2026 - Thu, 03 Sep 2026 (1 night)
1 Room, 1 Adult, 0 Children