[Baby products]
- Cost: Free
- Supplies: baby dishes, chairs, baby bottle sterilizer
- Advance reservation for baby equipment rental required
[Barbecue]
ㅁ Rooms available for charcoal + grill: Cheongyeon Village, Arimpool Village, Kim Jong-guk Village
ㅁ Charcoal + grill use: KRW 30,000 for 4 or fewer people / KRW 40,000 for 5 or more people (KRW 5,000 for additional charcoal)
ㅁ Where to use charcoal + grill: Outdoor terrace (charcoal + grill available / In case of rain, electric grills can be used indoors in the Garden Building)
ㅁ Rooms available for electric grills: Starlight House, B&B, Geumbit House, Cheongyeon Village A ㅁ Electric grill: KRW 20,000
ㅁ Place to use electric grill: Indoor (use of electric grill)
ㅁ Use of the barbecue area may be restricted due to weather/season, etc.
ㅁ Personal burners, electric/gas grills, charcoal, and grills brought from home are strictly prohibited.
ㅁ If the above precautions are violated, you will be asked to leave the room without a refund. Measures
ㅁ On-site payment
[Common Information]
-When making a reservation, it is essential to provide the correct phone number and email address. This information allows us to contact you for property details and check-in instructions (both face-to-face and non-face-to-face).
-If you did not provide or entered incorrect contact information during the reservation, kindly forward your correct details along with a copy of the reservation confirmation or details to the property promptly.
-The property cannot be held responsible for any issues arising from the absence or inaccuracy of your contact information.
-For check-ins after 8 PM (Korean time) on the arrival day, it is necessary to contact the property in advance to arrange the check-in time and procedure.
-Additional charges may apply for services not listed on the Agoda sales page, such as extra amenities within the property or the use of facilities.
-Each property has varying options, statuses, and charges for services, facilities, and payment methods. Therefore, please confirm directly with the property before your check-in.
[Notice]
-If your check-in or payment is scheduled to occur after 8 PM Korean time, please make sure to call the "Accommodation Contact Number" directly.
[Hinoki individual dry sauna]
ㅁ Currently unavailable to use
[Individual swimming pool]
ㅁ Operating hours: Temperature maintained from check-in to 10 a.m. the next day
ㅁ Fee: lukewarm water KRW 70,000 /cold water KRW 30,000 per night
ㅁ Rooms with lukewarm water: Cheongyeon Village, Arimpool Village, Kim Jong-guk Village
ㅁ Rooms where lukewarm water is not available: Starlight House, B&B, Geumbit House
ㅁ Rooms without swimming pool: Cheongyeon Village A ㅁ Cheongyeon Village, Alim Pool Village, Kim Jong-guk Village: Lukewarm water required (However, you can choose lukewarm water or cold water from May to September 24 based on the date of check-in/Advance reservation required one day before the check-in date) < br> ㅁ Starlight House, B&B, Geumbit House: Cold water available (available from May to September)
ㅁ Clothing to use: Simple clothes
ㅁ Oils, bubble baths, other bath additives, flower petals, and food are prohibited
ㅁ There may be restrictions on use after 22:00 due to manner time
ㅁ Swimming pool is not available due to cold waves in winter
ㅁ On-site payment
-Usage of additional services, facilities, or other options may be subject to restrictions based on weather or property conditions on the day of use. Refunds for property costs due to such limitations are not possible.
-Regardless of age, all children and infants are considered as adults concerning room occupancy. Exceeding the maximum guest limit may result in additional fees or entry denial, even for reservations made through Agoda.
-Admission could be denied based on property or room entry regulations, such as the number of guests, age, gender, or pet policies. Hence, ensure to clarify these regulations with the property beforehand.
-Special requests are subject to variability based on individual property policies and circumstances.
-Smoking is prohibited within the property premises. Guests will be held responsible for any costs, damages, or liabilities resulting from smoking.
-To ensure a smooth stay, it's recommended that you familiarize yourself with the terms and conditions stated at the time of reservation confirmation.
-For any further inquiries or information, kindly communicate directly with the property for accurate and prompt assistance.
-Note that contacting the property through the 'Contact the property' feature within the Agoda website or app is not available. Kindly reach out to the property or Agoda's customer service center for assistance.
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