[Common Information]
ㅁ When making a reservation, you must enter the correct phone number and email address where we can contact you for the property information and check-in (face-to-face/non-face-to-face) information.
ㅁ If you did not fill out the information at the time of reservation or entered it incorrectly, please forward your contact information and a copy of the reservation confirmation (or reservation details) to the property as soon as possible.
ㅁ The property is not responsible for any problems that arise if you do not enter your contact information or enter it incorrectly.
ㅁ If you are checking in after 06:00 PM (Korean time) on the check-in day, you must contact the property directly in advance to discuss the check-in time and method.
ㅁ Even if they are not listed on the Agoda sales page, additional charges may apply for other options, such as additional services within the property and use of facilities.
ㅁ The type and status of other options such as additional services and facilities, usage fees, and payment methods vary by property , so please be sure to check with the property directly before check-in.
ㅁ The use of additional services, facilities, and other options may be restricted depending on the weather or conditions of the property on the day of use, and no refund of property costs is possible due to this.
ㅁ All children and infants are considered the same number of adults regardless of age. If the maximum number of guests per room is exceeded, you may have to pay an additional fee or be denied entry even if the reservation has been completed through Agoda.
[Individual pool villa]
ㅁ Applicable rooms: Rooms 101, 103, and 202
ㅁ Advance phone reservation is required for water reception time.
ㅁ Opening period: Available from December to March (Please contact the accommodation for detailed schedule.)
ㅁ Operating hours: After check-in ~21:00
ㅁ Fee: Free from June to September / KRW 70,000 in April, May, October, November (payment on site)
ㅁ Instructions for use
- Please wear a swimming cap and swimsuit.
- Customers accompanying infants and toddlers are asked to be careful of children's safety accidents.
- Please be careful as there is a risk of slipping due to moisture.
- For further information regarding the use of the swimming pool, please check the information on the hotel website or contact the hotel before making a reservation.
[Individual barbecue]
ㅁ Items provided: Charcoal, grill
ㅁ Fee: 20,000 won per set (payment on site)
ㅁ Operating hours: 18:00 ~ 22:00
ㅁ Use of the barbecue area may be restricted due to weather/season, etc.
Please be sure to call the property after completing your reservation to confirm your reservation and convey any precautions for use before check-in.
Accommodation contact information can be found on the website (http://hellosunset.co.kr/).
ㅁ Admission may be denied depending on the property or room entry regulations such as number of guests, age, gender, pets, etc., so please be sure to check with the property in advance.
ㅁ Special requests may vary depending on the property and circumstances.
ㅁThe property is a non-smoking area. Guests are responsible for costs, damages, and responsibilities due to smoking.
ㅁ Room reservation status may not match 100% due to the nature of real-time reservations. In some cases, duplicate reservations may occur, in which case the reservation paid for first will be reserved first.
ㅁ Reservations may not be possible or may be canceled depending on the reservation status after purchase. After purchase, please be sure to confirm with the hotel whether your reservation has been confirmed. In case of cancellation due to any of these reasons, a 100% refund is possible even on the day of reservation, and no other compensation is possible, so please make sure to confirm whether your reservation has been confirmed.
ㅁ For any other questions or information, please inquire and deliver directly to the property for accurate and quick processing.
ㅁ Contacting the property through 'Contact the property' within the Agoda web/app is not possible, so please contact the property or Agoda's customer service center.
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