Homes>Badulla>Ella>Aloft Grand Hotel

Exterior & Views 2, Aloft Grand Hotel, Ella

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Villa

Aloft Grand Hotel

Ella, Badulla

Reviews

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3.5/5

OkayFrom 20 reviews

5.0/511 Oct 2025

Gilberto • Couple Trip

Si vas a Ella es el sitio para quedarte. 100% recomendable!

5.0/511 Mar 2025

Sameer • Couple Trip

Staff was incredibly friendy and the views were exceptional..

5.0/57 Nov 2024

Chalsea • Solo Trip

Nice hotel staff. Friendly manager. Great view of the famous temple. Lots of beautiful wildlife sighting on the property if you’re into that kind of things. I am.

5.0/56 Jul 2024

Dilhani • Family Trip

The staff at Aloft Grand were absolutely wonderful. Location and rooms were great ! I highly recommend this hotel.

5.0/518 Feb 2024

Duane • Trip with Friends

Thanks

5.0/52 Feb 2022

Tina • Couple Trip

What a little gem the Aloft Grand turned out to be. The chalets provide you with everything you need for your stay and the staff are beyond helpful. We were passing through Ella from Kandy on our way to Galle and wished we’d planned our trip differently to have more time in Ella. One of the best things about the accommodation is the incredible view and also the nature. Absolutely loved it and would definitely staff again. The day we were leaving the hotel organised our car to Galle at a very reasonable price. Our driver took is the scenic route via the waterfall and some other amazing sights. Really appreciated.

4.0/54 Aug 2025

Amila • Family Trip

This property is still under construction. We got a newly built room with a great view. Staff is very helpful. Food is great. Overall we had a great time there

4.0/528 Aug 2023

Lili • Trip with Friends

Stayed at Aloft Grand Hotel for one night while traveling around Sri Lanka. The hotel view is very pretty, the rooms are clean and straightforward, not luxurious. Fair room for the price we paid. The staff and service was great, very nice people and super attentive of all our needs.

4.0/57 Feb 2022

Camilla • Couple Trip

Unikt hotel med venligt personale.

4.0/54 Aug 2020

KIRTHI • Family Trip

New property with modern amenities Located in a tea estate 3 km away from Ella town Good place to relax and unwind Friendly and helpful staff

4.0/515 Mar 2020

Amanda • Family Trip

Friendly staff and very cute cabins with lots of room. Accessibility needs to be reviewed. Path to cabins are steep and slippery with shale. They should really consider adding a stairway.

4.0/513 Mar 2020

Verified traveler • Solo Trip

Staff were really friendly and helpful, room was nice and cozy. Breakfast was good, they were really fast when I needed to leave early. Bathroom- shower ran out of water (hot and cold) and was hard to finish washing my hair. Would stay again.

3.0/59 Feb 2024

Marcus • Couple Trip

We arrived and wanted to upgrade to a room with hot jacuzzi. We paid the extra amount and got that room. Unfortunately, there was not enough warm water and so the jacuzzi bath tub was not usable. We did not get back the money after asking it. The rooms and location is nice. If the hotel was better organized, it could be a nice place to relax

3.0/520 Dec 2023

Richard • Couple Trip

This was a little disturbing that we had no hot water, no internet, the fridge was off and slightly mouldy, mould in the cupboard, a leak in the bathroom, and the air conditioner was faulting out. Other than that everything else seamed ok. We would not stay here again until they sort out their staff and pre inspections of the rooms. It’s really a pity as this property has beautiful views.

2.0/511 Sep 2025

Grady • Couple Trip

DO NOT STAY HERE! I've stayed at hundreds of places all over the world. Cheap hostels, swanky resorts, and everything in between. Aloft Grand Hotel might just be the worst place I've stayed. We stayed in one of the cottages, which is located at the bottom of a very steep, poorly paved, dimly lit path. If you have mobility issues or are spooked by walking around in the dark, don't stay there. Staff doesn't clean the rooms unless you directly ask them to. We came back after a day exploring Ella to find wet, dirty towels. I went to staff to get clean towels and they asked us to wait 10 minutes. Turns out the just dried our dirty towels! Did they not have extras they could have given us? If this was a cheap hostel, I'd understand. But at $85 USD a night, I don't think it's unreasonable to have regular cleaning. Hotel has a very nice, good-sized pool...with only 2 lounge chairs. No other chairs. Just 2 lounge chairs. Hotel is not done with construction. Fair amount of work being done throughout the property and there was clutter everywhere. The shame is that this could be an INCREDIBLE hotel. Amazing view of mountaintop temple. Lots of land to do great things and the cottages could be a great place to stay. But we got the sense that 1.) the hotel opened too early and isn't ready for prime time or 2.) the owners have ZERO idea what they're doing. DO NOT STAY HERE!

2.0/57 Apr 2024

Marcos • Couple Trip

This property isn’t the cheapest around but after checking the pictures we decided to give it a try. Arrived there at night, not to late 8-9pm, the check in was quick and staff very helpful with the luggage. We tried to order food an hour before the restaurant closes just to find out they decided to not serving food an hour before closure? Anyways nothing is around so we went out to bed. Next morning we tried to shower only to find out the hot water wasn’t working, not a big deal Wifi is very poor and slow, not a big deal. Overall a very unpleasant stay, roof was not properly clean

2.0/53 Apr 2024

Verified traveler • Trip with Friends

2 friends travelling booked 2 deluxe chalets. 1 was mostly clean apart from some cobwebs and mould on the bathroom ceiling. The other was not clean. There were stains on the bedding and towels and we had to ask for the bathroom to be cleaned twice. Couldn’t comment on the food as we were told breakfast was at 10 and we needed to leave before this. There is a nice pool but the 2 sun loungers available were ripped and torn and couldn’t be used. The chalet doors didn’t fully close and therefore the rooms were full of bugs. One of the chalets seemed to be close to a staff store room so there was constant noise. Not quite the peaceful stay we had anticipated.

1.0/514 Mar 2025

Verified traveler • Trip with Friends

Very dirty. Don’t stay. Way over priced for room with animal poop and stains on the bed.

1.0/522 Nov 2024

Jørn • Trip with Friends

We never got our room, because there were NO way to get from the reception to our room and back again. They offered us a tuktuk to drive us to our room, but them we would be stock there without any chance to get back to the reception again. Now we need to find a way to contact hotels.com and get our money back.

1.0/522 Feb 2024

Joakim • Couple Trip

I have to say, my stay here was a big letdown, especially with all the 5-star reviews out there. When we got to our room, it was a mess. There was chewed gum everywhere, and it looked like no one had bothered to clean it at all. The bathroom was even worse, smelling like sewage, and the towels were dirty and had gum in them too. There was a cockroach and some other leech-like critters in there as well. Lovely… We kept asking for someone to clean up, give us new towels, and change the bed sheets, but nothing happened. Good thing we brought our own towels. Breakfast was a total flop. We got some juice, coffee, toast with butter and some sweet jam, and a sad-looking omelette with cold sausages. They’ll get you a tuk-tuk whenever you need one, but you’ll end up paying twice what you usually would. It’s a bummer because the guy we dealt with the most was super friendly and always smiling, but when it came to getting things done, not so much. I’d say steer clear of this place!

Popular Facilities

Swimming Pool

WiFi

Fitness Center

Airport Transfer

Meeting Facilities

Free Parking

Workspace

Sports & Recreation

Picnic Area

Garden

Volleyball

Snack Bar/Deli

Fitness Facilities

Hiking

Children's Pool

Public Facilities

Parking (Free)

Hotel Services

Laundry Service/Dry Cleaning

Express Check-out

Hotel Safe

Luggage Storage

Express Check-in

Concierge Services

Other Facilities

Smoking Area

BBQ Facilities

Business Facilities

Meeting Rooms

Ballroom

Info

No Elevators

In-room Facilities

Patio or terrace

Transportation

Airport Transfer (Surcharge)

Bicycle Rental

Tours/Ticket Assistance

Connectivity

Free WiFi

Location

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Hettipola Watta, Kumbalwela, Uva, LK

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in2:00 PM-8:00 PM

Check-out11:00 AM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily from 7:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Pool access available from 8:00 AM to 7:00 PM.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14.
Only registered guests are allowed in the guestrooms.
Contactless check-in and contactless check-out are available.

About Aloft Grand Hotel

Aloft Grand Hotel Location
Located in Kumbalwela, Aloft Grand Hotel is within a 5-minute drive of Kinellan Tea Factory and Dhowa Rock Temple. This hotel is 1.6 mi (2.6 km) from Suwadivi Ayurveda Health Care and 2.2 mi (3.5 km) from Uva Halpewatte Tea Factory.

Aloft Grand Hotel Facility and Service
Dip into one of the 4 outdoor pools or enjoy other recreational amenities including a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.

Aloft Grand Hotel Rooms
Stay in one of 6 guestrooms featuring LED televisions. Satellite television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and bidets.

Restaurant and Cafe
You can enjoy a meal at the restaurant serving the guests of Aloft Grand Hotel, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. English breakfasts are available daily from 7:30 AM to 10:00 AM for a fee. Children aged 5 and younger eat free breakfast.

Room Type and Price

Mon, 17 Aug 2026 - Tue, 18 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children