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See mapsAccommodation Rules
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking and high chair
- This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
- Mobile payment options include: Apple Pay
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details. The host will greet guests on arrival. A virtual front desk provides assistance to guests. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Quiet hours are enforced at the property from 10:00 PM to 6:00 AM. Information provided by the property may be translated using automated translation tools.
Want to check in early? Fill out the Special Requests form on the booking page.
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
About HOP Apartments & Suites
When you stay at HOP Apartments & Suites in Unterseen, you'll be on a river, within a 10-minute drive of Lake Thun and Lake Brienz. This hotel is 8.7 mi (13.9 km) from Staubbach Falls and 0.4 mi (0.6 km) from Tourist Museum.
HOP Apartments & Suites Facility and Service
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include ski storage, a communal living room, and tour/ticket assistance.
HOP Apartments & Suites Rooms
Make yourself at home in one of the 20 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies or patios. 55-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and microwaves, and housekeeping is provided on request.
Restaurant and Cafe
Enjoy a meal at The Living Room or snacks in the hotel's coffee shop/cafe.


