Homes>Arusha>Karatu>Ganako>Neptune Ngorongoro Luxury Lodge

Sport & Beauty 1, Neptune Ngorongoro Luxury Lodge, Karatu

Exterior & Views 2, Neptune Ngorongoro Luxury Lodge, Karatu

Public Area 3, Neptune Ngorongoro Luxury Lodge, Karatu

Bedroom 4, Neptune Ngorongoro Luxury Lodge, Karatu

Bathroom, Neptune Ngorongoro Luxury Lodge, Karatu

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General Info

Reviews

Location

Accommodation Rules

About

Vacation Home

Neptune Ngorongoro Luxury Lodge

Ganako, Karatu

The Fun Awaits

Fun Outdoor ActivitiesStay active with fun outdoor activities.

Guests Like the LocationThe location was rated 4.7 by the guests who stayed here.

Reviews

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4.7/5

FantasticFrom 20 reviews

5.0/516 Mar 2026

Faruk

Alt var fantastisk: servicen, maten og beliggenheten Svømmebasseng må oppgraderes så det står i still med resten av lodgen Dette stedet anbefales på det sterkeste og vi kommer definitivt tilbake

5.0/530 Sep 2024

Marla • Couple Trip

This was a splurge reservation at the end of our ten days in Tanzania. What a treat that was-especially after struggling with Internet and other “missing” items at other properties. Everything about the Neptune property was first rate from the furnishings to the food to the convenience and the staff. Yes, the price point was higher than we normally spend but truly if you get what you pay for, the price seems justified. At Neptune we received what we paid for and then some!

5.0/519 May 2024

Lorie

Amazing property… staff was the best part of the vacation. Would definitely recommend

5.0/522 Nov 2022

Haydee • Family Trip

We had a fabulous time and loved the special attention they give to their guests. They have thought of so many details to make you comfortable, including hot water bottle under the sheets at night! Super cozy as the weather was cold. Each suite had 2 fireplaces - very spacious with a great terrace. We are surely coming back to this one!

5.0/510 May 2022

William Michael • Family Trip

Exceeded expectations. Property and service exceptional. Game drive Ngorongoro was over the top ! Saw NINE rhinos. A once in a lifetime experience

5.0/531 Dec 2019

Verified traveler • Family Trip

We had a great stay here. It is a bit rustic but comfy. Some of the furniture had staining and should be replaced. Food is the best part. Chef is very good. Amazing donuts and the best curry I have ever had. I do wish they had more games for kids ie checkers or cards. The staff is amazing. They work their butts off to make sure you are happy. Please tip them. You are a terrible person if you do not tip the service staff in Africa. I do not care what your country customs are. You tip in Africa.

5.0/511 Oct 2019

Carla • Trip with Friends

Estadia fabulosa, hotel lindo, atendimento fantástico, refeições maravilhosas . Amei !!! Superou todas as minhas expectativas!!!

5.0/524 Apr 2019

Paola • Couple Trip

Neptune was a paradise hidden in the middle of the forest. The facilities are well kept and looked after. The food was amazing. The service hands down was the best service we have ever experienced. The staff is happy to help and accommodate. They go above and beyond to make your stay an awesome experience! I would 100% recommend this hotel. We stayed for 3 nights and we wish we could have stayed longer. Joseph, Martina, Clara were great. The cleaning crew were superb! Restaurant staff was always happy with a smile on their face. If you arrange a tour through the hotel make sure you ask for Peter as your tour guide. He has an eye of an eagle and is humble and always happy!!! Thank you Neptune staff for making our stay one of the best we have ever had.

5.0/57 May 2017

Laily

The staff and service was excellent - every effort was made to make our stay as comfortable as ever. Nothing was too much for the staff who were friendly and welcoming. The lodge was of the highest standard and a pleasure to stay in. We didn't want to leave after our two days.

5.0/516 Apr 2017

Verified traveler

The manager, Manish was exceptionally attentive and helpful. Food was very tasty and well prepared, which I didn't expect given that its all inclusive. It is hard to find truly great hotel and service in Tanzania, and this seems to be it.

5.0/526 Apr 2016

Gerardo

Top class service and flexibility. Excellent location and facilities Top food and drinks. Worth living there five to six days. Taylor made excursions. Great, great Manager and Chef. Enjoy the people working there, they go the extra mile to please you.

5.0/52 Oct 2015

Ashley • Couple Trip

We stayed here for one night during our honeymoon. The hospitality and service are the number one priorities of the general manager and staff. From the time they greeted us as our car arrived to the moment we left, every detail was taken care of. The rooms are large and immaculate with outstanding views from the porch, the lodge is well-decorated and the food is excellent. But what we will remember most is the friendliness of the general manager and staff.

5.0/55 Jun 2014

Verified traveler • Couple Trip

very nice spacios suites, very quiet, situated in the nature close to the rainforest downhill Ngorongoro Crater

5.0/520 May 2014

Verified traveler

En pleine nature, proche de N'gorongoro, l'hôtel le plus agréable où j'ai pu séjourner... Tout est dans les détails autant que l'ambiance générale.

5.0/527 Apr 2014

ルナ

マネージャーのスタンレー氏はアジア人。いつもにこやかな笑顔と細やかな配慮を客に振舞ってくれた。部屋、ロビー、ダイニングルームも広々としており、手入れの行き届いたガーデンは花が鮮やか。スタッフ全員が一生懸命サービスしている様子が非常によかった。

5.0/524 Nov 2013

Marcelo • Couple Trip

The hotel is beautiful as well as the surrondings. It is Also a good thing to be located outside the national park, avoiding double pays for the park entrance fees.

5.0/54 Aug 2013

ebse • Family Trip

Umfeld ist sehr entspannend, Service ganz prima in allen Angelegenheiten

4.0/52 Feb 2017

Jürgen

Absolutes Luxus-Resort in toller Natur. Großer Komfort, sehr freundliches Personal, gutes Nebenprogramm, das allerdings seinen Preis hat. Mäßige oldfashioned Küche, die Europa der 1960er Jahre imitiert und dadurch gehobene Kantinenqualität anbietet.

4.0/520 Aug 2015

Konrad • Couple Trip

In die Natur eingebettete geräumige landestypische Strohdachvillen . Die umgebenden Gärten auf oldenglisch gestylt .Achtung im August in den Villen sehr kalt ,da nur über kleine kaminöfen beheizbar .

1.0/51 Apr 2024

Irina • Trip with Friends

I would say to anyone considering staying in this property think again, and move to another lodge unless you like to be harassed, kidnapped for 12 hours ( by locking the gate and not letting us go to Serenity four seasons till midnight when it was too late), Keeping me and my friend outside without a/c, food or water in the heat of Tanzania. Manager in Neptune Ngorongoro acted like he belongs to some criminal enterprises, thinking of nothing as racketeering, insults, threats, intimidations by sending his other gang members pretending to be police, causing my blood pressure skyrocket and nervous breakdown with crying all that time. Finally after reaching breaking point I started to fight back, by calling Expedia, American Embassy and other lodges in Serengeti where we were on the way to FOR HELP! This experience left a bitter taste about whole supposed to be nice vacation time across half of the world. I have been all over many continents, and seen good and not very, but in general hotels always trying to accommodate and resolve the problem. But this NEPTUNE NGORONGORO can't be even characterized ( the only things coming to mind is Torture chamber)

Popular Facilities

Swimming Pool

WiFi

Parking

Spa

Airport Transfer

24-hour Front Desk

Elevator

Children Facility

Luggage Storage

Bonfire Area

Free Parking

Living Room

Coffee Tea Maker

Hair Dryer

Sports & Recreation

Garden

Snack Bar/Deli

Pool Umbrellas

Public Facilities

Elevator/Lift

Library

Parking (Free)

Kids Facilities

Babysitting or Childcare

Hotel Services

Luggage Storage

24-hour Front Desk

Porter/Bellhop

Laundry Service/Dry Cleaning

Hotel Safe

Multilingual Staff

Other Facilities

Indoor Fireplace

Grocery/Convenience Store

Smoking Area

Health & Beauty

Spa

Sauna

In-room Facilities

Patio or terrace

Transportation

Airport Transfer (Surcharge)

Tours/Ticket Assistance

Connectivity

Free WiFi

Location

See maps

View on maps

Ngorongoro Crater, PO BOX 6222, Karatu, TZ

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in2:00 PM-midnight

Check-out12:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.

About Neptune Ngorongoro Luxury Lodge

Neptune Ngorongoro Luxury Lodge Location
With a stay at Neptune Ngorongoro Luxury Lodge in Karatu, you'll be 9.4 mi (15.2 km) from Karatu Playground and 25.3 mi (40.8 km) from Mandusi Swamp. This all-inclusive lodge is 27.6 mi (44.4 km) from Lerai Forest and 29.7 mi (47.8 km) from Lake Manyara National Park.

Neptune Ngorongoro Luxury Lodge Facility and Service
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Encounter the local wildlife with a safari, then enjoy recreational amenities including an outdoor pool and a sauna. Additional amenities at this lodge include complimentary wireless internet access, babysitting, and a fireplace in the lobby.

Neptune Ngorongoro Luxury Lodge Rooms
Treat yourself to a stay in one of the 20 guestrooms, featuring fireplaces. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.

Restaurant and Cafe
Enjoy Mediterranean cuisine at The Accacia Restaurant, a restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service.

Room Type and Price

Thu, 10 Sep 2026 - Fri, 11 Sep 2026 (1 night)

1 Room, 1 Adult, 0 Children