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Homes>Arusha>Ngorongoro>Ngorongoro>Ngorongoro Serena Safari Lodge
Others 1, Ngorongoro Serena Safari Lodge, Ngorongoro
Exterior & Views 2, Ngorongoro Serena Safari Lodge, Ngorongoro
Public Area, Ngorongoro Serena Safari Lodge, Ngorongoro
Bedroom 4, Ngorongoro Serena Safari Lodge, Ngorongoro
Bathroom 5, Ngorongoro Serena Safari Lodge, Ngorongoro
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Reviews
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Accommodation Rules
About
Lodge
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Ngorongoro Serena Safari Lodge

Ngorongoro, Ngorongoro

The Fun Awaits

Fun Outdoor Activities
Fun Outdoor ActivitiesStay active with fun outdoor activities.
Guests Like the Location
Guests Like the LocationThe location was rated 4.25 by the guests who stayed here.

Reviews

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4.3/5
GoodFrom 20 reviews
5.0/525 Jan 2025
Cara • Couple Trip
Gorgeous location. Very clean and the best part was the friendly staff. Planning our next trip back.
5.0/519 Jul 2024
Rob • Solo Trip
Excellent lodge with great food and service and beautiful interiors and extreriors… with stunning views of the Crater
5.0/527 Jun 2024
Pritha • Family Trip
This was my second stay in less than a year at Ngorongoro Serena Safari Lodge. It was a delight to see Shiela again, who provided a very warm welcome to our group. Upon seeing me, Shiela immediately asked me why I had not sent a message to the lodge to alert staff that that I was coming back again. During dinner, we once again enjoyed the all-singing, joyous birthday celebrations the staff perform as they approached people on other tables who were celebrating birthdays. Considering no one in our group was celebrating any special occasion, imagine our surprise when the staff presented us with a cake while serenading us with a song. Once the celebratory song was over, staff explained it was a 'welcome back' cake - which had been organised by Shiela and was greatly appreciated. It is this type of personal touch that makes our stay at Ngorongoro Serena memorable long after we have returned home, We were lucky to get clear skies on our second morning at the lodge - and hence enjoyed a magnificent sunrise from our balcony. We would like to than Shiela and all the other staff at Ngorongoro Serena Safari Lodge for taking such good care of us and for leaving us with such happy memories about our stay and African safari adventure.
5.0/520 Jan 2024
Sebastian • Couple Trip
We had a great time. Excellent stay, truly recommended.
5.0/527 Nov 2023
Elena • Couple Trip
Stunning view, authentic design, clean, comfortable. Nice dining and entertainment.
5.0/521 Jul 2023
Pritha • Family Trip
From the moment we arrived, the customer service provided at the reception, in our room and dining area was exceptional. View from our room was absolutely stunning and I will never forget the incredible sunrise we were lucky to see during both mornings of our stay. As our party included two senior citizens with mobility issues, check-in staff gave us a room that was as close to the main entrance/dining area as possible. Since the restaurant is located on an upper level and requires climbing up a spiral staircase, Ngorongoro Serena's manager Erick made arrangements for us to sit on a table on the ground-floor level bar. This meant the two senior citizens were spared the challenge of climbing up the stairs. We really appreciate how Erick, Sheila at reception and all the other staff went out of their way to make our stay so enjoyable and made a number of adjustments within the lodge to ensure my mum and aunt were comfortable. We also enjoyed the all-singing, all-dancing Serena birthday surprise I was given during dinner, which made it a very unique experience - even if it was two days before my actual birthday!! Due to the spread of the rooms, Wi-fi in room was not great. But this is to be expected in remote areas and it's a small price to pay for what was otherwise an incredible stay. Thank you to everyone at Serena Ngorongoro for the personal touch we were given and for making it such a memorable stay.
5.0/529 May 2023
Graham • Couple Trip
A really good hotel.
5.0/527 Feb 2023
Rahim • Family Trip
Very nice lodge very close to the entrance to the crater. Facilities, staff, food and services are all wonderful. We enjoyed our one night stay at the lodge in a room with a balcony overlooking the crater (actually a caldera).
5.0/517 Nov 2020
Jennifer • Trip with Friends
The view here is great. The food was good, not five star but solid. The staff there are excellent. True good service and very nice people. The spa service was a joy after so many days in the car. Would do again.
5.0/510 Oct 2020
allison • Trip with Friends
Amazing!!!!! Everyone who can go here should go immediately!
5.0/528 Aug 2017
Sam
Absolutely AMAZING place! Incredible views of the crater from all rooms. Nice bar, great restaurant for breakfast and dinner. Service top notch. Make sure you show them you have prepaid for your room, as they wanted to charge me twice initially....
5.0/521 May 2017
silvia
Servizio 5 stelle...Hotel bellissimo con una vista spettacolare sul parco ngorongoro. Staff gentile e disponibile..pulizia eccellente e pasti eccezionali.
5.0/54 May 2017
Joanna • Couple Trip
Everything perfect! The hotel is great, food is delicious and location amazing! You see the Crater from your room! It's an expensive hotel but to be on top of the Crater it's a great experience and worth!
4.0/527 Mar 2020
finn • Trip with Friends
We had a very nice stay there the only problem was that this part of the country was hit by a lot of rain so quite a few of the roads in the crater was closed or flooded with a great risk to pass.
4.0/524 Nov 2018
Munson
Toller Blick, sehr guter Service, saunettes Personal. Und das, obwohl es keine kleine Lodge ist.
4.0/517 Nov 2018
Biggi
Ein sehr schönes Hotel. Das Hotel fällt durch seine besondere Bauweise auf. Überall Steine aussen angebracht. Der Service ist ausserordentlich gut. Beim Einchecken wurden unsere Begleiter zur Personalunterkunft verwiesen. Erst auf Nachdruck erhielten wir den zweiten schlüssel. Ein Entschuldigung erhielten wir nicht.
3.0/526 Feb 2018
Herbert
Da wir zu Sonnenuntergang angereist sind und am nächsten Morgen bei Sonnenaufgang wieder (in die Ngorongoro Caldera) weiter gezogen sind, haben wir das Hotel nur zum Übernachten benötigt. Das Abendessen und das Frühstück waren ausgezeichnet. Letztendlich für die Buchung mitentscheidend war auch die Nähe zum Eingang des Ngorongoro-Schutzgebietes. Dafür ist dieses Hotel auch das teuerste meiner bisherigen Reisekarriere. Den Blick auf (einen Teil) des Ngrorongoro-Schutzgebietes lässt sich das Hotel gut bezahlen. Aber Safari ist eben Luxus und somit teuer ;-)
2.0/57 Aug 2021
Verified traveler • Couple Trip
The service at this expensive lounge is disappointing. In general there is no prompt help and everything is very slow and not organized.
2.0/525 Sep 2017
pierre
No game drive scheduled by the lodge, expensive for nothing
1.0/55 Aug 2017
shanshan • Family Trip
The service in the lodge of resturant is cold and My prada eyewear and box got lost in restraunt when restaurant manager is preparing the table. while the cctvs did not founction well during the time of theft. The lodge manager Dismas simba did not say anything sorry and do not care if i post the experience to other places. i filed the case in local police. police is going to investigate and ask them why all the cctvs failed to work just during the time of theft.

Popular Facilities

WiFi
WiFi
Parking
Parking
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Spa
Spa
Luggage Storage
Luggage Storage
BBQ Equipment
BBQ Equipment
Accessible Facilities
Accessible Facilities
Meeting Facilities
Meeting Facilities
Free Parking
Free Parking

Sports & Recreation

4
Picnic Area
Hiking
Arcade/Game Room
Garden

Public Facilities

2
Accessible Parking
Parking (Free)

Hotel Services

4
Luggage Storage
Laundry Service/Dry Cleaning
Hotel Safe
Concierge Services

Other Facilities

1
BBQ Facilities

Food & Drinks

1
Breakfast Buffet

Business Facilities

2
Meeting Rooms
Shopping On-site

Health & Beauty

1
Spa

Accesibility

1
Wheelchair Accessible

Info

1
No Elevators

Hotel Policy

1
Smoke-free Property

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1
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Connectivity

1
Free WiFi

Location

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Crater Rim, Ngorongoro, TZ
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in12:30 PM-6:00 PM
Check-out10:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

There is no front desk at this property. This property doesn't offer after-hours check-in. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools. This property is located within the the Ngorongoro Crater Conservancy. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park. This property is located within a national park, and access is restricted to official gate operating hours. Guests who arrive after the gates have closed will not be able to enter the park or reach the lodge, so it is essential to contact the property after booking and again before arrival to confirm gate times. Guests who intend to participate in scheduled afternoon game drives must confirm the latest arrival time allowed with the property. Guests with dietary restrictions or food allergies should contact this property in advance.

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Want to check in early? Fill out the Special Requests form on the booking page.

About Ngorongoro Serena Safari Lodge

Ngorongoro Serena Safari Lodge Location
With a stay at Ngorongoro Serena Safari Lodge in Ngorongoro, you'll be 10.5 mi (16.9 km) from Mandusi Swamp and 11.4 mi (18.4 km) from Lerai Forest. This spa lodge is 21.2 mi (34.1 km) from Oldupai Gorge and 22.9 mi (36.8 km) from Olduvai Gorge.

Ngorongoro Serena Safari Lodge Facility and Service
Pamper yourself with a visit to the spa, which offers massages and body treatments. You can encounter the local wildlife with a safari. This lodge also features complimentary wireless internet access, concierge services, and an arcade/game room.

Ngorongoro Serena Safari Lodge Rooms
Make yourself at home in one of the 75 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.

Restaurant and Cafe
Enjoy a meal at the restaurant, or stay in and take advantage of the lodge's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.

Room Type and Price

Thu, 01 Oct 2026 - Fri, 02 Oct 2026 (1 night)
1 Room, 1 Adult, 0 Children