Cassia Residences by Banyan Living

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Hospitality Hub - Banyan Living, Laguna Phuket]. If you arrive at the property after hours, you'll need to check in at an alternate location: [Cassia Hotel Reception Desk (next door to Residence property)]. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 7 days before arrival with special check-in instructions and key retrieval information. The host will greet guests on arrival.Guests are recommended to download the property's Laguna Host Duve mobile app before check-in. Information provided by the property may be translated using automated translation tools.